No Internet Access after upgrading to Windows 10 Feature Update

OK so my upgrade to Windows 10 new version may have gone smoothly, but a thing I noticed after booting to the Desktop was that there was no Network icon in the Notification Area of the Taskbar and there was now way I could connect to the Internet – whether it was to my cable broadband connection or the WiFi.

power icon missing

No internet access in Windows 10

I opened Windows 10 Settings > Network & Internet, and clicked on the Status link. Here the Network status was showing a No internet access message.

No internet access in Windows 10

If you see this message, you need to click on the Troubleshoot button. When you do that, the Windows Network Diagnostics Troubleshooter will open and try to fix the problems.

One the job is done, see if it has helped.

This worked for me.

If it doesn’t help, you could try the built-in Hardware and Devices troubleshooter or use the Network Reset feature and see if that works for you.

These posts offer additional troubleshooting suggestions:

Posted by on , in Category Windows with Tags
Anand Khanse is the Admin of, a 10-year Microsoft MVP Awardee in Windows (2006-16) & a Windows Insider MVP. Please read the entire post & the comments first, create a System Restore Point before making any changes to your system & be careful about any 3rd-party offers while installing freeware.


  1. Rob

    Sorry if this is a stupid question, but if you have no Internet access, how will Windows find an updated driver (unless it’s already located on the PC somewhere)?

  2. Woah – you caught me there. [I had drafted the post late at night] 😀 Need to edit the post. Thanks.

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  4. David Patton

    I had this happen where wi-fi would sign in but have no internet access. I found Windows Firewall blocking all internet access. I use AVG firewall and had Windows Firewall disabled before the update, but the update turned it on. After disabling it again & letting AVG have control all was OK again.

  5. Nick Beard

    Ah man. I have tried everything here. Even reset the PC to factory. The build is still present, but the wifi card is not being detected to even install/uninstall on the device manager. It is just straight gone, like someone doing a back alley organ snatch and grab. Any other thoughts on how to fix this? I cant revert back to an earlier build either.

  6. Tanmoy Raha

    It didn’t work for me. I downloaded the lan driver in another computer and installed it again after the creator update installation.

  7. Nikhil Tamta

    My USB modem started showing error 633

  8. ricardo

    Has anyone fund a solution for the wifi problem?

  9. JP

    After reverting back to Win 10 1607 I found the wifi still would not work.

    After all the driver update suggestions I found & Tried on the internet

    I assumed the wifi card had failed and replaced it – Still no fix

    I then re-downloaded the Windows 10 Creators Update.

    It still did not work!!

    I then just tried the following and it all started to work
    (I noticed that one of the Wi-Fi services switches had been turned off!!!)


    Windows key + X
    Select “Network Connections”
    Select Wi-Fi
    Scroll to Wi-Fi Services
    Ensure that Both Hot Spot connection switches are ON
    Then completely reboot (Not restart) your system
    If this works you may need to re-enter you Security Key for the Router you select

    It worked !!!!!

    So good luck

  10. JP

    See message above (Probably at the top)

  11. thanks it helped me !!

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