Before you reserve your copy of the Windows 10 Upgrade, it may be a good idea to check your computer for Windows 10 device & app compatibility. If there’s a problem with a device connected to your PC, it means your PC can run Windows 10, but the device won’t work correctly after the upgrade because it isn’t fully compatible. If an app is listed, it means your PC can run Windows 10, but there might be a problem with the app, and you be required to uninstall it later on.
Run Windows 10 Compatibility Appraiser manually
Read: Windows 10 Hardware Requirements.
If you have made changes to your system and would now like to force the Windows 10 Compatibility Appraiser to recheck your system right away, you can do the following.
Open an elevated command prompt window, type the following command, and hit Enter:
schtasks.exe /Run /TN "\Microsoft\Windows\Application Experience\Microsoft Compatibility Appraiser"
Once you do this, be patient as it even may take up to 15 minutes or so for the scan to run and for the appraiser to do its work.
If you open the Get Windows 10 app now, the new updated compatibility details will be displayed.
TIP: Check if your OEM computer really ready for Windows 10.
If you do not run the appraiser manually this way, it will still run on its own at a set time and update the compatibility details. Setting your Windows clock to some time in the future has also helped some.
See this post if you receive Windows 10 will not run on this PC message.
Nice one, Anand! Tried it and it worked without any glitches. Just wondering, can you run this through the Task Scheduler without using the elevated command as per this article?
i ran it but got “access denied: what do i do to get it to work now?
Shows Element Not Found ! Also tried to run it via task cheduler , but shows error failed to run task ! Pls help .
Open CMD as an administrator and then do it.
Dosent work. tested 3 times and waited 2-3 hours.
I had this problem, there is a small (~5mb) system update that is required for the appraiser to work. For some reason, even though auto updates are all turned on, windows update KB2976978 decided not to install itself. Its easy to do manually. These are the updates that are required for each OS, if they appear in the list you need to install them.
For Windows 7 SP1:
KB3035583
KB2952664
For Windows 8.1 Update:
KB3035583
KB2976978
Dosent work, have KB3035583 instaled 13 juli and KB2976978 27 juli, the appraiser wont update.
Ditto on this, I have all updates that I can download and the appraiser doesn’t do anything :/
Same in here. And ive runed it for 4 hours
Update: was told in the app I can’t get Windows 10 bc of an air display driver that I’m 100% I don’t have anymore. Restarted my pc, now my win 10 app is gone
Same here Air Display messed up my upgrade. Trying the rescan, hope it works.
Also got the same problem I hate Air Display…..
I removed my Air Display and tried to run the task again but even after the task completed successfully the “Windows 10 download” app still uses old data from a few days ago. Any idea how to remove them?
haha same! damn air display messed it up. i uninstalled it, removed its files, AND deleted registry keys. now im just trying this fix. hopefully it will work.
Set your clock to some time in the future.
The appraiser only really checks your system every 1-2 weeks it seems. Some Microsoft engineer must’ve thought they were clever..
I set my clock to November (can’t recommend… Set it to end of august instead!) and ran the task. Everything worked after that.
My ‘get windows 10 app’ still shows in check your PC that “the report isn’t available at the moment” after doing the steps provided.
Thanks! It worked! downloading now! but what would happen if i changed the date back to july while downloading hmmmm…
Im lost now. I have the $windows~BT folder but it’s only 1.17GB unlike 3GB like others said. Also I have a $Windows~WS folder now? confused.
Also four entries in my update history of failed windows 10 updates?
mother of god make that six.
Done all steps and I’m still being told that a graphics card that isn’t even in the machine isn’t compatible with windows 10…
I’ve ran this several times after uninstalling the program it stated as being incompatible; but the get 10 app shows that the last time it was run was 5 am. And still shows the program I’ve uninstalled as being incompatible.
I’ve gotten no errors while attempting to run this. So how can I run this and receive an actual update?
I have about 12 failed windows 10 upgrades in my history apparently it started trying to silently install yesterday afternoon. Silent install really? We need bells and whistles for this lol.
same situation with me, some dumb program is keeping me from windows 10. Uninstalled it, now looking to re-run the assessment.
It doesn’t seem to want to re-run! No matter what I do it won’t re-run the appraiser.I even deleted the freaking report and it STILL won’t run… now instead of complaining about my removed graphics card it just says the report is unavailable…
It wouldn’t happen to be a Radeon X1600 (or similar) would it :)
Same here, it won’t rerun. Even though the elevated command prompt reports “SUCCESS….” the Compatibility Appraiser still shows yesterday as the last run.
Yeah all the info seems to be in the Appraiser.JSON file. The date is coded. Probably the number of seconds that have passed since some arbitrary date or something like that. (deleting the file doesn’t make the appraiser run again btw)
OMG… this dude jlor up on the thread had it right. Just set the clock ahead a couple months and it runs the report again! “Some Engineer at Microsoft” needs his @$$ kicked!!! #$%^ I wish I had read that reply two hours ago!
Thanks man, I was getting ready to punch a kitten in the face…
how is this done? I thought I was admin seeing as i am the only user on my laptop
right click “run as administrator”
when i try to do it, it says can find the file
App is telling me that the only video it sees is the onboard geforce 7025 and it is incompatible. I’ve been using a geforce gt 610 for a couple years now. Updated the drivers to the 353 set for the Windows 10 compatibility issues and the app still won’t recognize the gt 610 card. Read that Win10 loads one of two sets of drivers based on the nvidia chip used and won’t load both. So I went and uninstalled the onboard and checked the box to remove the old drivers, so the windows app shouldn’t be scanning anything drivers wise but my gt 610, but now it refuses to re-scan. Think this is a sign that I should wait a little while to upgrade.
Also won’t likely upgrade my parents’ computer because their onboard video is a 6000 series. They don’t use it for anything but basic webpages. And on top of all that I’ve read that my father’s favorite time killer, Solitaire, will require a subscription. A frikin sub for something that’s been free since Windows came out! The graphics limit alone is going to be a huge turn off for computer users that don’t care about top end graphics and just want to check their email…
try to run the CMD as Adminisrtator
after doing this step, when im opening the “get win 10” i see that the last run is before 2 dayes ago :
DUUUUUUDE, you da real MVP. Seriously, you’ve put to an end my struggle with that damn appraiser, downloading Win X now. HUGE thanks!
Update for Windows 8.1 for x64-based Systems (KB2976978) always ran into an error Code: 80240054!
Help me pls.
ERROR: access is denied. Why?! damn, also I tried this after already doing it with the “get windows 10” toolbar thing. the first time it said it wasnt compatible with my BIOS, so I updated my bios, but i still che the same error saying “last run (the only time I could run it)” and it wont officially check compatibility again. and it just stays like that, I uninstalled and reinstalled it, turned my computer on and off, system restore, reinstalling the BIOS and updates, tried these countless times. Also I cancelled my reservation to see if it would go back to asking me to reserve windows 10 so it would recheck the compatibility, and now I only get Learn more about new windows pc when right clicking the window icon in the toolbar, and the reservation option has completely disappeared. this is frustrating .
After doing that mine says, “Schtasks.exe is not recognized as an internal or external command, operable program or batch file.”
I tried all sorts of things. Non of them work. But changing the time as you suggested work. Thanks
Soooooo…. how long do I have to wait after I set my time to the future? And also how much time should I set my computer to in the future???
Another website says that you should run scheduled tasks under MicrosoftWindowsgwx (there are several, not sure which should be ran).
It all ran as per the directions, However nothing came from it, no upgrade icon on the task bar, and the diadnostic tool still says kb….. has not run.
So what is next?
I couldn’t get it to update. Even changing the date didn’t seem to work. Then I changed the date to sometime further and ran the manual coding in command prompt with the date changed. It finally worked!
Fxxk you Air Display! Anyone fixed this problem with air display? I’ve uninstalled it and re ran the appraiser by doing what it said here?!
AnandK and duckroll – thanks, worked here thanks to both of your posts.
Had no luck with this. Ran it a few times. Rebooted, re-tested but still no luck. I get a message regarding the old graphics card not being compatible but I have now put in a new card which shouldn’t have this issue. Any ideas?
I tried setting my date ahead and ran the tool but it still shows the “last run date” to be over a week ago. I keep getting the 80240020 error code (8 times now) in the Windows Update History. That means “manual interaction will be required when you upgrade” so I thought I’d be smart and uninstall the software it didn’t line and if the tool ran again, maybe it would update me. No such luck. So, I wait.
If you run task scheduler, then Then go to Microsoft > Windows > Application Experience. Now run the task ‘Microsoft Compatibility Appraiser’. I suppose doing it this way is better, as you can see exactly when it has finished.
Not sure if anyone is still following this thread…moved the date ahead, got the compatabi;ity test to run…now on the first page of the app it still has the icon for a compatabilyty problem, but going to the next page says everything is fine, and I’m “good to go”, but windows update won’t download win 10. Any suggestions?
Hi! I’ve tried this topic a few times, wait hours and days, I also tried from the task scheduler -> KO the report doesn’t refresh! Anyone as a good solution?
Thanks
I changed the date on my laptop to Nov 1 and then ran it from the command lineand it sort of worked. By that I mean when I open the “get Win 10” app, it’s run the ompatabilty tool and shows the urrent date. It also tells me that my computer can’t run win 10 (which it can), and tells me to look at the report to see the problem. Thereport says “You’re good to go”..so I’m not sure if I’d recommend my approach
I changed the date on my laptop to Nov 1 and then ran it from the
command line and it sort of worked. By that I mean when I open the “get
Win 10” app, it’s run the compatabilty tool and shows the current date.
It also tells me that my computer can’t run win 10 (which it can), and
tells me to look at the report to see the problem. The report says
“You’re good to go”..with green checkmarks alongside everything
Any suggestions?
Make sure you go into device manager and uninstall the display driver, not just uninstall the app
ok. thanks
Says success, attempted to run appraiser. Nothing else happened
let me knowhow it turns out,
For those still having trouble, download the media creation tool, it can be used to upgrade your current PC to Windows 10 or to create a USB or DVD and install Windows 10 on a different PC. It also doesn’t check for compatible programs, like Air Display, which was my issue.
This procedure didn’t change anything whatever, although it says it is executed successfully. My old video card is still present in the report.
Thanks for the tip. Unfortunately, this does not work on my computer. I hope there is a remedy. I changed the video card of this computer about a week ago, the appraiser still says the old video card is not compatible after I forced it to run many times.
Is there any reason the answer when running manually is SUCCESS: Attempted to run……..Appraiser”.?
Attempted is past tense and signifies it did not work. Success: on the other hand signifies it is working?
Is this just some of the humour from our friends in Redlands Washington?
After seeing all this angst, it appears we all would have been better off paying for Windows 10 and we might have gotten an upgrade path that would work.
Solitaire is still free in Windows 10.
Error: the network address is invailid
how can I upgrade to windows 10 when I am having windows 8.1 with bing
My experience might help, so I’ll post it. Today is 10/6/2015. I first tried to update my laptop to W10(From W8.1) on 9/25. Had an error that my Ralink Bluetooth Audio device was not compatible. I contacted ASUS(maker of said laptop). They suggested updating the driver. I did that. So then I wanted to rerun the compatibility appraiser. Ran it manually today as admin from the cmd prompt. Waited an hour, rebooted. reran the W10 installer. Appraiser still hadn’t updated from 9/25. Found this thread. Changed the date to the end of November. Reran the appraiser. Still at 9/25. Tried the above fixes a few times. Nothing. Made dinner(tacos). So anyway, about 4 hours after first manually rerunning the appraiser it finally updated to today(10/6). So the solution seems to be…once you manually run the appraiser you may need to wait several hours and reboot for it to update. The down side(for me) is that my RaLink Bluetooth Audio Device is still not W10 compatible. I use it quite a bit to pair my laptop via youtube to my 60″ smart TV to watch/listed to videos with my Bose sound system. So, does anyone have a fix for the Ralink BlueTooth Audio Device?
My experience might help, so I’ll post it. Today is 10/6/2015. I first tried to update my laptop to W10 on 9/25. Had an error that my Ralink Bluetooth Audio device was not compatible. I contacted ASUS(maker of said laptop). They suggested updating the driver. I did that. So then I wanted to rerun the compatibility appraiser. Ran it manually today as admin from the cmd prompt. Waited an hour, rebooted. reran the W10 installer. Appraiser still hadn’t updated from 9/25. Found this thread. Changed the date to the end of November. Reran the appraiser. Still at 9/25. Tried the above fixes a few times. Nothing. Made dinner(tacos). So anyway, about 4 hours after first manually rerunning the appraiser it finally updated to today(10/6). So the solution seems to be…once you manually run the appraiser you may need to wait several hours and reboot for it to update. The down side(for me) is that my RaLink Bluetooth Audio Device is still not W10 compatible. I use it quite a bit to pair my laptop via youtube to my 60″ smart TV to watch/listed to videos with my Bose sound system. So, does anyone have a fix for the Ralink BlueTooth Device?
It shows that the compatibility app couldn’t work because it is disabled, how can I enable it?
i was getting the fallowing error “NVIDIA Quadro FX 3450/4000 SDI The display manufacturer hasn’t made your display compatible with Windows 10 Check with the manufacturer for support” even after upgrading my video card i was still getting the same error massage so today i did two things first i changed the date to Nov 28 and removed the old video driver from my PC after a few mins i open the windows 10 upgrade icon the massage was changed to ” your free upgrade is on the way” yaaaaa.
Have done this several time, and even restarted. It will not forget the old driver. Update advicer sau all is ok.
Type sch in small case.
Mine says “INFO: Scheduled task “MicrosoftWindowsApplication ExperienceMicrosoft Compatibility Appraiser” has already been disabled
Any advice?
I also use a program named Driver Talent to install compatible drivers for my Windows 10 computer.
Right click what ?
In the search bar type “cmd”. The cmd icon will appear at the top under “programs”. Right click the black cmd icon.
Once I load a page on this site, *****STOP CONSTANTLY RELOADING IT*****!!!!!!!!!!!!!!!!!!
I am trying to highlight some information here, but *****EVERY TIME***** it reloads the page it drops to the botton and I have to try to relocate my information, at which point it will ****RELOAD AGAIN****!!!!!!!!!!!!!!
* * * * S T O P * * * * !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Hi, can you please close the browser and reopen it and then try again and see. I would like to understand more of this issue you are facing.
Can I run this get Windows 10 App in a Windows 10 OS??