Is the Windows Mail app not sending notifications on your desktop? Several users have complained that they are not receiving any notifications for new emails even after enabling notification settings. As a result, affected users miss out on important emails and alerts. Hence, it becomes crucial to fix the “Mail app notifications not working” issue.
Before we get to the working fixes, let us try and understand the scenarios that may trigger this issue. In general scenarios, it might be the case that you have unknowingly disabled your in-app notifications previously. Your Windows notification settings can also be at fault. It might be the case that you have turned off your desktop notifications, enabled Focus Assist, enabled Do not disturb, or switched on Battery Saver.
In some cases, it might be your mailbox sync settings causing the issue at hand or there might be a glitch with your email account. Another reason for the same could be that your Mail app is outdated or it is corrupted.
Mail app Notifications not working in Windows 11/10
If the Mail app’s notifications are not working or showing up on your PC, you can use the below solutions to fix this issue:
- Check your in-app notification settings.
- Turn on Mail notifications in Windows Settings.
- Check and configure mailbox sync settings.
- Let the Mail app run in the background.
- Delete and then re-add your email account.
- Disable Focus Assist.
- Ensure the Do not disturb mode is not On.
- Make sure Battery Saver mode is disabled.
- Update Mail.
- Repair or reset your Mail app.
1] Check your in-app notification settings
Before moving on to other fixes, make sure your in-app notification settings are set up correctly. It might be the case that the notifications are disabled in the Mail app. And thus, you are not receiving any Mail notifications for new emails and activities on your desktop. Hence, if the scenario applies, configure your in-app notification settings accordingly and then check if the problem is resolved.
Here are the steps to configure Mail app notification settings on Windows 11/10:
- Firstly, open the Mail app and click on the Settings (gear-shaped) icon from the bottom of its GUI.
- Now, from the appeared menu options on the right side, click on the Notifications option.
- Next, make sure the Show notifications in the action center toggle is enabled.
- After that, checkmark the option named Show a notification banner.
- Also, if you want to play a notification sound, enable the Play a sound checkbox.
- Once done setting up Mail notification settings, check if the problem is resolved.
If your in-app notification is enabled but still you don’t get Mail notifications, move on to other solutions to fix the problem.
2] Turn on Mail notifications in Windows Settings
Another thing you should make sure that your notifications are enabled in Windows Settings. You might have disabled your notification settings previously. Also, Windows lets you customize notification settings for individual apps. It might be the case that you have disabled Mail notifications knowingly or unknowingly. So, if the case fits, enable the Mail notifications from Windows Settings. Here’s how:
- Firstly, open your Settings app and go to System > Notifications.
- Now, make sure the Notifications toggle is set to On.
- Next, scroll down and check if the Notification toggle associated with the Mail app is enabled or not. If not, switch it on and see if the problem is fixed or not.
In case the problem remains the same, move on to the next potential fix.
3] Check and configure mailbox sync settings
You might not be getting Mail notifications or the notifications might be arriving late due to your Mailbox sync settings. These settings are used to specify how frequently the app should download new content from the server. So, modify these settings and see if it helps you fix the “Mail notifications not working” issue.
Here’s how you change your mailbox sync settings in the Mail app on Windows 11/10:
- First, open your Mail app and click on the settings icon.
- Now, click on the Manage accounts option and then select your email account.
- Next, press the Change mailbox sync settings option.
- In the next Account settings prompt, choose as items arrive under the Download new content option.
- After that, make sure the Email, Calendar, and Contacts options are enabled.
- Finally, press the Done button and then see if Mail notifications are working fine or not.
4] Let the Mail app run in the background
The issue at hand might be caused if you have refused the Mail app from running in the background. By default, Windows settings are configured to optimize and save power which is why unused apps are not allowed to run in the background. So, you will only receive Mail notifications when the app is open. Now, in that case, you can allow the Mail app to run in the background to receive notifications on new emails and important alerts. Here’s how you can do that:
- Firstly, launch the Settings app and go to the Apps > Installed apps section.
- Now, scroll down to the Mail and Calendar app and click on the three-dot menu button associated with it.
- Next, choose Advanced options, and on the next page, move down towards the Background apps permissions section.
- After that, set Let this app run in background to Always.
See if the Mail app notifications are working now or not.
5] Delete and then re-add your email account
If Mail notifications are still not working on your computer, there might be some account glitch causing the issue. Hence, you can try removing your account from the Mail app and then add it again to check if the problem is resolved. Here are the steps to do that:
- Firstly, open Mail and click on the Setting icon from the bottom.
- Now, select the Manage accounts option and click on the Delete account from this device option.
- Next, press Delete to confirm account removal.
- Once done, reopen the Mail app and then add your account again using the correct credentials.
Hopefully, you will receive new notifications now. But, if you don’t, there are some other methods that should help you fix the problem.
6] Disable Focus Assist
Focus Assist is a useful feature in Windows that basically turns off all distracting notifications and lets you focus on your primary task. Now, if this feature is enabled, you won’t receive any new notifications including Mail notifications. Hence, if the scenario is applicable, disable the Focus Assist feature and then see if the problem is fixed or not. Use the below steps to do that:
- First, open Settings and go to System > Focus.
- Now, click on the Stop focus session button.
- Once done, check if you are getting the Mail notifications or not.
7] Ensure the Do not disturb mode is not On
If you have enabled Do not disturb on your PC for certain time durations, you won’t receive Mail notifications during the specified times. Hence, check if you have enabled the Do not disturb mode for the time being. If so, disable it using the below steps:
- First, open Settings and navigate to System > Notifications.
- Now, make sure to enable the toggle associated with the Do not disturb option.
8] Make sure Battery Saver mode is disabled
Windows provides a Battery Saver mode that is used to save battery by limiting notifications and background activities. Now, if you have enabled this function, you won’t receive Mail notifications on your desktop. Hence, disable Battery Saver on your computer and see if it helps. Here’s how you can do that:
- First, launch Settings and move to System > Power & battery.
- Now, expand the Battery section and click on the Turn off not button present next to the Battery saver option.
Check if you have started receiving Mail notifications now or not.
9] Update Mail
Make sure your Mail app is up-to-date. Such issues are often caused if you are using an outdated version of an app. Hence, if you want to avoid such performance issues and get new features, update to the latest version of the Mail app. You can update the Mail app using Microsoft Store. Once done, reopen the app and see if the problem is gone or not.
10] Repair or Reset your Mail app
If the above solutions don’t work, try repairing your Mail app and see if it works. Windows provide a dedicated feature to repair the Microsoft Store apps to eliminate any corruption associated with the app. Hence, if the Mail app has corrupted data or cache, which is causing the issue at hand, Windows will repair it. If that doesn’t help, you can reset the Mail app to its original state and see if the Mail notifications are working.
Here are the steps to repair or reset the Mail app:
- First, open Settings and go to Apps > Installed apps.
- Now, locate the Mail and Calendar app, select the three-dot menu button, and click on Advanced options.
- After that, scroll down to the Reset section and tap on the Repair button.
- Once the process is finished, reopen the app and check if the problem is resolved.
- If not, use the Reset button and confirm the app resetting process. See if the Mail notifications are working now.
Hope this will help.
How do I get email notifications to pop up on my desktop?
To get Gmail notifications on your desktop, open your Gmail, click on the Settings button, and then press the See all settings option. Now, scroll down to the Desktop notifications option and select either New mail notifications on or Important mail notifications on as per your requirement.
Why is my Mail app not working Windows 11/10?
If your Mail app is not working or opening on Windows 11/10, it might be due to corrupted or infected system files. Hence, you can perform SFC and DISM scans to fix this issue. Besides, corruption in the Mail app can also prevent it from opening or working properly. So, in that case, you can reset or repair the app to fix the problem.