Sometimes, you may experience syncing issues with the new Outlook app on your Windows 11 or Windows 10 device when it’s unable to fetch content from Outlook.com. Maybe you’ve just set up your account on the Outlook app, and you see the error message “Not synced yet“ or “We didn’t find anything to show here“. In this post, we will explore how to resolve syncing problems and download older emails from your account.
New Outlook app not syncing in Windows 11
If your Outlook app is not syncing automatically with Outlook.com, follow these troubleshooting steps to resolve the sync issues.
Whenever any syncing issues are experienced, it is most advisable to update your Outlook app and Windows. At times, such issues are addressed in the cumulative updates that Microsoft releases; therefore, ensure that you have the latest versions of the OS and the Outlook app installed.
You may also want to first open Settings > Privacy > Calendar and ensure that the Let apps access my calendar setting is turned on. Having done this, ensure that you have set up your syncing settings in the Outlook app properly.
Now, if you’ve set up your account on Outlook app for the first time, the Operating System has to fetch the emails and calendar entries from your mail server, which may take some time due to content size and type. If you continue to experience issues after 30 minutes, you can try the steps below to resolve the syncing problems.
In the app, choose Settings and then select Manage Accounts. Choose the account for which you want to synchronize.
Up next, select Change mailbox sync settings from the available options.
In the next leaf, under the dropdown menu Download email from, select any time. Similarly, under the menu Download new content, select as items arrive as the default option. Also, check that the sync option for the Email & Calendar is turned On here.
Click Done and then press Save to get your settings onboard.
Now, it should take some time to retrieve the older content from the email servers and sync it in your registered mail account in the Outlook app.
Sometimes, you are unable to select the ‘Change mailbox sync settings’ option because it is grayed out. This is temporary, as the account may be undergoing a syncing operation at that time, which prevents you from accessing the sync settings for security reasons. You can retry after some time when the option becomes available again.
Finally, you may want to check if your security software is blocking the syncing process in any way.
TIP: If you are a Microsoft Outlook user, then this post will show you how to repair an Outlook account if your Outlook is not syncing.
How do I fix the Outlook app on Windows 11?
The fastest way to fix the Outlook app on Windows 11 is by using the Windows Settings panel. Go to the Apps section and click on the Installed apps menu. Click on the three-dotted icon for Outlook, and then select Advanced options. Next, click the Repair button to repair the app. However, if it doesn’t work, click on the Reset button twice.
Why is my Microsoft Mail not syncing?
The main reason why the Mail app is not synchronizing is that you do not have a valid internet connection. However, if you have recently changed your password or enabled two-factor authentication, the same problem may arise.
This video will help you if the Windows Mail app is not syncing:
See this post if you receive error 0x80040154 in the Outlook app, and this one if your new Outlook app is freezing or not working.
