How to combine Outlook Inbox of multiple accounts

You may want to combine the Outlook Inbox of different accounts, into a single file, if you want to arrange the email accounts in your Outlook. When you combine Outlook inbox, you also save on-screen space. If you use the automatic method to create email accounts in Microsoft Outlook, by default, each email account will prompt Outlook to create a new file and hence, a different inbox. You can always combine the accounts into a single file so that it becomes easy for you to manage your emails.

This is how you can achieve it!

Combine Outlook Inbox

Note: This procedure assumes POP3 accounts.

If you are creating new accounts using the auto-detect feature, you can combine the inbox, once you are done with creating them. If you have already created the accounts, you can still combine them in Outlook 2007 and Outlook 2010.

To do so:

1. Open Microsoft Outlook and click on File menu.

2. In the File menu, click on Account Settings and in the drop-down menu that appears, select Settings again.

3. You will be presented with the Account Settings window that lists all of your existing email accounts. Make sure you are on the Email tab

4. Click on the email account whose inbox you wish to combine. MS Outlook will present you with Change Folder option towards the bottom of the Account Settings window (See Fig below).

5. In the Change Folder dialog box, select Outlook and then Inbox. If you wish the mail to be delivered to a custom folder, click New Folder to create a new folder. In case you wish to use a new PST file for email, you can select New Outlook File. But since your contacts, calendar, etc. are already stored in outlook.pst, it is better to choose Outlook -> Inbox as it will save time on backing up files (See the last figure below).

6. Once you have selected the folder you wish, click OK.

7. Repeat steps 4 to 7 for each email account inbox you want to combine.

8. Close the Account Settings window

Combine Outlook Inbox

Following the above procedure, you can close the additional files that were created by MS Outlook for different email accounts that you have now combined – as the new mail will be delivered to the folder you selected in step 5.

Combine Outlook Inboxes

This explains how you can combine Outlook inbox in version 2016/2013/2010/2007.

If you have any doubts, please drop a line below.

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Posted by on , in Category Office with Tags
Arun Kumar is a Microsoft MVP alumnus, obsessed with technology, especially the Internet. He deals with the multimedia content needs of training and corporate houses. Follow him on Twitter @PowercutIN


  1. Dm Hunt

    Is there any way to combine imap accounts?

  2. Sagar Rai

    One of the problems with using multiple accounts in Microsoft Outlook is that each account has a separate inbox folder

  3. Rune

    Thank you for a good article.

    I have a question about multiple accounts in Outlook 2007:

    When I’m trying to send a mail to multiple e-mail addresses (like to some of my friends) I pick the addresses from my contacts, and want to send the mail from my default e-mail account (my private one) in Outlook.
    When I click send, I get an respons from Outlook at once saying that Outlook can not send to those addresses with none of my e-mail accounts in Outlook. The answer is coming from my 3:rd (and last) e-mail account in Outlook.
    First of all, I can send mail to those e-mail addresses one at the time, so the addresses are correct.
    I don’t want my friends to get the e-mail from one of my other (work) accounts, so I don’t understand why I get a reply from one other account than the one I sent the mail from.
    When I look at the sent folder, no e-mail was sent from any account at all, not the one I wrote from and not from the one that I get the error message from.

    Any clue on where the problem may be?

    Thanks in advance!

    Best regards

  4. Arun Kumar

    If you are using POP3 access, you can combine the inboxes using the above method.

  5. Arun Kumar

    Can you please provide a screenshot of the error message? Also, is the account giving problems an IMAP or MAPI?

  6. Arun Kumar

    I do not think there is a way to do that. IMAP is based on synchronizing with your email account on the server (of email service provider) so it would not allow emails to be delivered to a common folder. You can however, use a rule to forward all mail to a specific folder other than inbox

  7. Nancy

    Thank you, thank you, Arun! I have been scouring the internet and finally came upon your instructions. I wanted to merge my Gmail email with my Outlook Inbox. Discovered I needed to change my email setting to a POP account. Once I did that, I followed your instructions and FINALLY — success! I appreciate your help!

  8. Arun Kumar

    My pleasure 🙂

  9. Chris Shannon

    Thank you–more helpful than the article posted on Microsoft’s website. I am also trying to merge an imported Outlook data pst file with my combined outlook email inbox. How can I do that?

  10. Arun Kumar

    Glad this assisted you. For merging and imported file, use File -> Advanced -> Export to manually merge contacts, tasks and calender to the default Outlook.pst. That is, imported.pst.contacts goes to default.pst.contacts; imported.pst.calender goes to default.pst.calender. I hope this helps.

  11. Barney964

    My wen 8 – outlook 10 – does not have a dropdown “change folder” so how do I combine inbox for 5 email accounts?

  12. Arun Kumar

    File menu -> Settings. When you get the Settings window, click on Email tab. Click to highlight the account you wish to merge. Click on Change Folder and select the default file where you wish to combine the inbox. Do this for all the email accounts that you wish to combine.
    PS: Only POP3 accounts can be merged. IMAP & MAPI create their own files.

  13. Conny10487

    Hello Arun! My father and I run a business and currently we have one email address however we need to access the the same account from different computers. My dad set up his email first and as a result he seems to be getting all the emails and no matter how many different times I tried adding the account to my outlook I do not see or get any of the emails! How is it possible to set up our email so that both of us can access it from different computers?

  14. Arun Kumar

    Create an IMAP account on all the computers for the shared ID (Dont use POP3 on any computer for the common email ID). That should help. If not, please let me know.

  15. Conny10487

    Arun, I created the IMAP accounts and it just created its own file on both of our computers but now atleast we both get all the emails, so thank you! However when I try to delete an email, a line just goes through the sender’s name. I tried moving it to the Trash folder, but it just copies the email there and remains in my inbox. How do I officially get rid of it? Also in the first post you had mentioned that we could use “a rule to forward all mail to a specific folder other than inbox”? How could I do that and is there a forwarding setting to send emails from outlook to a gmail or yahoo account?

  16. Arun Kumar

    Must be a synchronizing problem. Right click on the account name and select properties. You will be given an option to what all folders to sync with the web copy. Just make sure the trash and all mail are there in the sync.

    Regarding moving all mail to a particular folder, click on Rules icon and then Manage Rules. Click New Rule. Select the box against “Apply on Mails I Receive…”. and click next. If you want to move all mail, click next again. You will get a confirmation dialog. Confirm and in the next step, select box against move to folder. In the lower section of the box, click on “folder” (the word is blue and underlined) and select the folder you want.

    Third point, if you are talking about Microsoft Outlook email client, then there is no such option. You can however, set it up using the web interface of your email service provider. The option is generally under Settings.

  17. bob sussan

    ok so I can combine all my POP into one inbox. if they all save in the same .pst will the junk, calendar and contacts all be in one file?

  18. Arun Kumar

    Yes. The default PST contains the calender and all. The same PST will have common Junk and Outbox etc. Then when you go to contact view, you will see one contacts [Outlook] that would have all the contacts. You may also get to view other folders in contact view like “suggested contacts” that holds contacts you have used but not saved into the default address book.

  19. Scott

    Hi Arun,

    I want to Merge all current existing Microsoft office account inbox emails into my gmail email account. What are the steps to do this? Thank you Scott

  20. Reed

    I have only one account associated with outlook right now and it is IMAP. It has created a seperate inbox that recieves all the mail for it but all the drafts, sent, deleted, and archived folders are in the default account with an inactive inbox. is there any way to make it as just one inbox under one adress with all of the drafts, sent, archived, and deleted folders in it? i have tried to change the folders but it hasnt been successful.

  21. Reed

    I cannot go in and manually change the location of the data file by retyping in the advanced settings popup.

  22. Arun Kumar

    I don’t think it is possible to mix IMAP data files. I am sorry I did not understand the problem here. Do you mean, you get mail into inbox of IMAP but drafts, deleted etc go to folders in Outlook.pst? If yes, you can change them using File -> Settings. You will have to search for options like “do not save drafts”, “do not save sent files” etc. Since it is an IMAP folder, you don’t need to save all that. They are automatically synced with the IMAP folder.

  23. suman

    i just want to create new id’s using same inbox not want to create another inbox.

  24. Arun Kumar

    That is what this article is about. When you create a new account, check the option that says “Existing Data File…”. Then browse to Outlook.pst file and click on it and then on OK. Repeat for each new account. That way, all your email accounts have one Inbox.
    PS: This is applicable only for POP3 accounts.

  25. shrek

    how can make similar arrangement for mac outlook (ms outlook 2011)? thanks

  26. yaffa

    i dont have the button Change Folder option towards the bottom of the Account Settings window why?

  27. Arun Kumar

    You will have to select an account from the list for the button to appear.

  28. Que

    Hi, there is a user who changed the alias in his outlook account into a new alias. Now he wants emails sent to the previous email to appear in his new mailbox as some people are sending to the old email. Please help.

  29. Arun Kumar

    As far as I know, mails sent to old address automatically appear in the inbox of main account (not alias). By main account, I mean the credentials s/he uses to sign into the outlook/hotmail account.
    That is, if the user has created an inbox for the main account, it will pull any mails sent to older address or alias.

    If that is not the case, I probably did not understand the situation. Please elaborate.

  30. sokhan pol

    what is send email outlook 2007 one send out item on 5 item to in box Email?

  31. Nysil Joy

    in 2007 how we can configure one exchange mail box and one pop3 mail account into two different folder.

  32. Arun Kumar

    When creating a POP3 account, you get the opportunity to select a new folder or existing file. If it is not there, you can still open the list of email accounts from File menu, select the POP3 account and then click on change folder (-> New) that appears below the list.

  33. Tomas

    Hi hi, Thunderbird does it. Outlook should be as well able to give you this comfort.

  34. Foxdogs

    As does Ipad mail.

  35. Foxdogs

    On outlook 2010 you can use outlook rules to send a copy of all messages from imap accounts to the inbox of your primary account which can be another imap account.

  36. Larry Sohl

    But then it defeats the advantage of IMAP and synchronized folders. Once that message is automatically moved out of the IMAP folder, it’s gone as far as IMAP is concerned. If I try to open e-mail on another device (phone, etc…) then that e-mail won’t show up.

  37. Arun Kumar

    You can use ‘copy’ instead of ‘move’. Just that two copies will be created but the IMAP one stays.

  38. Foxdogs

    That is not a concern for me.I am using outlook to consolidate emails to my primary account since gmail and seem to have periodic problems with some email services. I am using move but as Arun replied you can use copy.

    Also, the rules will not always move/copy emails that remain in an inbox but were opened on another device. A VBA program seems to handle them OK.

  39. Amanda

    Can I combine a pop3 and a couple of IMAP accounts into the same inbox?

  40. Arun Kumar

    I do not think there is a way to combine IMAP accounts into the same inbox as they sync with each folder of the email accounts. For POP3, the method is explained above. IMAP creates a different file for each account and I could not find any option to use just that file for all IMAPs

  41. Jdcosta

    I have created 3 nos of ID in outlook, but not able to create different Inbox. All mails are receiving in one inbox. How can I solve this problem.

  42. Arun Kumar

    You can manually create the IDs and create a different outlook file on the main configuration page. Alternatively, you can create different folders and use two rules to send email from two accounts to the folders you created.
    Normally, Outlook creates a different PST file when creating accounts. I don’t know how they are being merged in your case. Try the above. They will work.

  43. Kim

    I am receiving duplicate emails.

  44. Kim

    I have resolved my issues.

  45. Shreenivias Patil

    I’m getting change folder option only for default account. For other accounts I’m unable to download mails to PST file. Could you please assist?

  46. Arun Kumar

    Are they POP3 accounts or IMAP? Combining is available for POP3 only. One workaround is to remove those accounts and configure them manually as POP3. You will get the option asking if a new file is to be used. There you can browse to the default Outlook.pst. Repeat for each account whose inbox you wish to be combined.

  47. adeer

    thanks! i found your article very helpful!
    i am having one problem, i add new accounts but they automatically combine with existing accounts, i wouls really prefer this account to be a separate account from the rest.
    how can i do that?

  48. Unnikrishnan


  49. elmo

    does moving (rule based) an e-mail from the account inbox to the unified inbox change what is saved in the pst file? In other words, if I erase an e-mail in the main account inbox, does it remain in unified inbox and is a copy still kept in the pst file?

  50. Elaine

    I have only set up two accounts in Outlook so far. However, when I tried to follow above steps to combine the inboxes, the only account that would allow me to see the “change folder” option at the lower left corner was for the default e-mail account – this option simply didn’t show up for the other e-mail account! I have no clue what to do about it now…. Any advice?

  51. meraj

    I was trying to use outlook and synchronize my e-mails with it, but unfortunately my e-mail id inbox files all got deleted and stored in Outlook, is there anyway to restore my e-mails in present

  52. Arun Kumar

    Hi Meraj,
    Did you delete them from Deleted folders as well? Look into the Deleted Items folder. And if it is gmail, it will be shown as Trash. You may have to expand IMAP folders to see the Trash. Or did you delete the PST file itself? Please let me know so that I can assist better.

  53. Arun Kumar

    One option is to remove the account after noting down the values somewhere. Then, create it again manually using the values. You will get an option to choose file. You can browse and select Outlook.pst and click Next to combine the Inbox.

  54. Ramesh

    I have different inbox created which is migrated inbox from Novell groupwise to outlook web access. I want to combine them to one inbox. Can anyone guide me. Thanks.

  55. Hayley

    Is there a way to connect one folder from one person’s Outlook account to another? One person needs to be able to see everything in that folder from the other person’s Outlook.

  56. Arun Kumar

    Am not sure but it could be possible if both email clients use the same outlook.pst. Like placing the outlook.pst file on a network location and both email clients are configured to use same file. The only thing that could prevent is that one client may not be able to access the outlook.pst file when the other client is using it.

  57. Jihad

    Hi…I have mutiple outlook profiles…each profile has a list of contacts…now…is there a way to merge all contacts into one consolidated profile?

  58. Sreenath Narayanan

    I have 3 email accounts configured in my outlook 2010. so there 3 separate inboxes.but i want to view all the mail in a single inbox. I have tries the rules but it doesn’t worked. Emails from 2 accounts should come to single inbox or created folders.

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