Some users have reported seeing Microsoft Store error 0x8007064a on their Windows 11 or Windows 10 system when trying to install or update an app. In case you also encounter the same issue, then this post may help you fix this Microsoft Store error code.
When does Error 0x8007064a occur in Microsoft Store?
The error 0x8007064a occurs when users try to install applications from the Microsoft Store or update applications installed from the Microsoft Store. Users facing this issue have confirmed that restarting their systems even in a clean boot state, and disabling the Firewall doesn’t help. The main cause is the corruption of files associated with the Microsoft Store and Windows Update.
Fix Microsoft Store error 0x8007064a
Try the following solutions sequentially to resolve Microsoft Store error 0x8007064a on your Windows 11/10 computer:
- Run the Windows Store Apps troubleshooter
- Run Windows Update Troubleshooter
- Reset the Microsoft Store
- Check the status of services related to Windows Updates
- Re-register these DLL files
- Reset Winsock
- Perform System Restore
1] Run the Windows Store Apps troubleshooter
The Windows Store Apps troubleshooter is an excellent tool to fix issues related to the Microsoft Store and apps downloaded through it. The procedure to run this tool is as follows.
- Right-click on the Start button and select Settings from the menu.
- In the Settings menu, go to the System tab on the list on the left-hand side.
- From the right pane, select Troubleshoot.
- In the next window, click on Other troubleshooters.
- Now, select Run corresponding to the Windows Store Apps troubleshooter.
2] Run Windows Update Troubleshooter
Run Windows Update Troubleshooter and see if that helps you.
3] Reset the Microsoft Store
Resetting the Windows Store resets all changes made to the settings of the Microsoft Store. Additionally, it clears the Microsoft Store cache. In case any cache files were corrupt, this solution will resolve the problem. The procedure is as follows.
Press Win+R to open the Run window.
In the Run window, type the command WSRESET.exe and hit Enter. The Microsoft Store will be reset.
4] Check status of services related to Windows Updates
The services related to Windows Updates directly impact the Microsoft Store. So, it is necessary to make sure these services are running. The procedure is as follows.
Search for Command Prompt in the Windows Search bar.
Corresponding to the application, select Run as administrator to open the elevated Command prompt window.
In the elevated Command Prompt window, copy-paste the following commands and hit Enter after every command:
net start bits
net start wuauserv
net start appidsvc
net start cryptsvc
See if this has helped.
5] Re-register these Update- related DLL files
In case the above-mentioned solutions fail, you can try re-registering the associated DLL files. The procedure to do so is as follows.
Search for Command Prompt in the Windows Search bar.
In the right pane, select Run as administrator to open the elevated Command prompt window.
In the elevated Command Prompt window, copy-paste the following commands one after the other and hit Enter.
regsvr32.exe atl.dll
regsvr32.exe urlmon.dll
regsvr32.exe mshtml.dll
regsvr32.exe shdocvw.dll
regsvr32.exe browseui.dll
regsvr32.exe jscript.dll
regsvr32.exe vbscript.dll
regsvr32.exe scrrun.dll
regsvr32.exe msxml.dll
regsvr32.exe msxml3.dll
regsvr32.exe msxml6.dll
regsvr32.exe actxprxy.dll
regsvr32.exe softpub.dll
regsvr32.exe wintrust.dll
regsvr32.exe dssenh.dll
regsvr32.exe rsaenh.dll
regsvr32.exe gpkcsp.dll
regsvr32.exe sccbase.dll
regsvr32.exe slbcsp.dll
regsvr32.exe cryptdlg.dll
regsvr32.exe oleaut32.dll
regsvr32.exe ole32.dll
regsvr32.exe shell32.dll
regsvr32.exe initpki.dll
regsvr32.exe wuapi.dll
regsvr32.exe wuaueng.dll
regsvr32.exe wuaueng1.dll
regsvr32.exe wucltui.dll
regsvr32.exe wups.dll
regsvr32.exe wups2.dll
regsvr32.exe wuweb.dll
regsvr32.exe qmgr.dll
regsvr32.exe qmgrprxy.dll
regsvr32.exe wucltux.dll
regsvr32.exe muweb.dll
regsvr32.exe wuwebv.dll
6] Reset Winsock
You can reset Winsock by entering the following command.
netsh reset winsock
This should solve the problem for most users.
7] Perform System Restore
If everything else fails, you can consider restoring your system to an earlier restore point. Restoring the system to an earlier point would make sure that any recent changes that caused the issue in the discussion are undone.
Is Windows Store free?
Windows Store itself is free. However, the apps downloaded through Windows Store could be paid or free. Rather, the Windows Store application is present in a system with a genuine Windows operating system by default.
Does Windows Store still exist?
Yes, the Microsoft Store or Windows Store still exists. Downloading apps through the Windows Store is advisable since Microsoft makes sure every app is scanned for malware, thus keeping your system safe.
