ChatGPT not working or opening? If you are experiencing ChatGPT error codes 1020, 524, 404, or 403 when using the AI tool, here is a complete guide to help resolve these ChatGPT errors. ChatGPT is a GPT (Generative Pre-trained Transformer) architecture-based large language generation model developed by OpenAI. It is an AI chatbot that generates human-like text and is used to perform various language tasks. These tasks include question answering, language translation, and text summarization. The New York Times even labeled ChatGPT as “the best artificial intelligence chatbot ever released to the general public.”
ChatGPT is free as of now. You can register for the service and start using it for free. To use ChatGPT, you can go to the OpenAI website in your web browser and choose its ChatGPT tool. After that, you will need to click on the TRY CHATGPT button. You will then be asked to log in to use the ChatGPT service. If you don’t have an account, sign up with an email account and then log in with the correct credentials to start using ChatGPT.
Many ChatGPT users have reported experiencing several errors while using the service. In this post, we will cover four ChatGPT error codes that include error codes 1020, 524, 404, and 403. If you are experiencing any of these errors on ChatGPT, look no further. Just follow this guide and resolve the error.
Fix ChatGPT Error Code 1020
The error code 1020 might occur on ChatGPT due to incorrect login credentials. Apart from that, corrupted cookies, network problems, and DNS server inconsistency can be the causes of this error code. Now, if you are experiencing the error 1020 when using ChatGPT, try rebooting your computer first. If that doesn’t help, you can use the following solutions to fix this error:
- Make sure you have entered the correct login credentials.
- Delete ChatGPT browser cookies.
- Enable/ disable VPN.
- Reset your IP address.
- Change your DNS server.
- Switch to a different web browser to use ChatGPT.
- Contact Customer support.
ChatGPT not working or opening
1] Make sure you have entered the correct login credentials
Before you move on to advanced fixes, ensure that you have entered the correct login credentials. If your login details are incorrect, you are likely to experience this error code. Hence, enter the right username and password, and then if you encounter this error, move on to the next potential solution.
2] Delete ChatGPT browser cookies
You can clear the ChatGPT cookies from your web browser and then check if the error is fixed or not. It might be the corrupted browser cookies associated with ChatGPT that are causing error code 1020. Hence, you will need to delete browser cookies to fix the error.
- First, open Google Chrome and go to the three-dot menu button.
- Now, click on the Settings option and move to the Privacy and security tab.
- After that, press the Cookies and other site data option and then tap on the See all site data and permissions option.
- Next, in the search box present at the top, type OpenAI.
- Then, from the search results, click on the Delete (trash) icon present next to ChatGPT cookies.
- On the appeared prompt, press the Clear button.
- When done, restart your computer and open ChatGPT to check if the error is fixed or not.
- First, open Edge, click on the three-dot menu button and choose the Settings option.
- Now, click on the Cookies and site permissions tab and press the Manage and delete cookies and site data option.
- After that, press the See all cookies and site data option.
- In the search box, enter openAI and expand the respective cookies from the search results.
- Next, press the Delete (remove) button associated with the ChatGPT cookies.
- Once done, restart the browser and open ChatGPT to check if the error is resolved or not.
- First, open Firefox, click on the three-bar menu, and select Settings.
- Now, go to the Privacy & Security tab from the left side and click on the Cookies and Site Data > Manage Data… option.
- Next, in the Search websites box, enter openai and then delete the cookies associated with ChatGPT.
- After that, restart your computer and then check if the error is resolved or not.
Similarly, you can clear cookies for ChatGPT in other web browsers.
If this method works for you, great. However, if the error code 1020 in ChatGPT still appears, you can apply the next fix.
3] Enable/ disable VPN
You can try using a VPN to use ChatGPT. A VPN makes you anonymous on the web by hiding your IP address, and also enabled you to bypass various network restrictions. You can install a free VPN on your computer. There are various free good VPNs available like TOR, Betternet, ProtonVPN, NordVPN, etc. Run the VPN and check if ChatGPT error code 1020 is fixed or not.
On the contrary, if you are already using a VPN, disconnect it and then see if the error is fixed.
4] Reset your IP address
Network issues might be causing the error code 1020 on ChatGPT. If that is the case, you can try flushing the DNS cache and resetting your IP address to fix the error. Here are the steps to do that:
- First, open Command Prompt as an administrator using the Search function.
- Now, enter the below commands in one by one manner:
netsh winsock reset netsh int ip reset ipconfig /release ipconfig /renew ipconfig /flushdns
- Next, restart your computer and see if the error is fixed.
If the error is still not fixed, move on to the next solution.
5] Change your DNS server
It might be your default DNS server causing the error. So, you can switch to a reliable public DNS server to fix the error. Google DNS usually resolved the DNS servers issues for people. Hence, change to Google DNS and check if you have stopped receiving ChatGPT error code 1020. Here are the steps to do that:
- First, press Win+R to open the Run command box and enter ncpa.cpl to launch the Network Connections window.
- Next, right-click on your network connection, and from the context menu, tap on the Properties option.
- After that, in the Properties window, choose the Internet Protocol Version 4 (TCP/IPv4) option and click on the Properties button.
- Now, choose the Use the following DNS server addresses option and simply enter the below addresses:
Preferred DNS server: 18.104.22.168 Alternate DNS server: 22.214.171.124
- Then, press the OK button and save the changes.
- Lastly, open ChatGPT and see if the error is fixed or not.
6] Switch to a different web browser to use ChatGPT
Well, if the above solutions didn’t work, you can switch to a different browser to use ChatGPT. In case you are using Chrome, you can switch to Firefox or Opera, or use Microsoft Edge. Check if this works for you.
7] Contact Customer support
The last resort to fix the error is to contact the official support team of ChatGPT. Press the Help button and report the error. They would help you troubleshoot the error code 1020.
Fix ChatGPT error code 404, 524
A lot of ChatGPT users have reported experiencing the error code 404 when trying to use the service. This is like a generic HTTP 404, Page Not Found error that occurs while visiting the ChatGPT website. Now, this error could be triggered due to an incorrect URL or corrupted cache and cookies stored in your browser.
To fix ChatGPT error code 404, make sure that you have entered the correct URL of ChatGPT and that there are no spelling mistakes. If so, type the correct URL and then check if you are able to use ChatGPT or not. You can also try hard refreshing the page by using the Ctrl+F5 key combination, and check if the error is fixed.
Another fix that you can use to resolve ChatGPT error 404 is clearing the browser cache and cookies. Outdated, bulked up, and corrupted browser cache and cookies are known to cause issues in browsers. So, delete the cache and cookies from your browser and then reload the ChatGPT page to check if the error is fixed. Here are the steps to clear cache and cookies in three widely used web browsers on Windows:
- Google Chrome: Open Chrome and press Ctrl+Shift+Delete. In the opened dialog, select Time range as All time and tick the checkboxes called Cached images and files and Cookies and other site data. After that, press the Clear data button.
- Mozilla Firefox: Go to Firefox and hit Ctrl+Shift+Delete. Then, set the Time range to Everything and select the Cache and Cookies checkboxes. Lastly, press the OK button to delete the browsing data.
- Microsoft Edge: Open Edge and quickly press the Ctrl+Shift+Delete hotkey. After that, tick the Cookies and other site data and Cached images and files checkboxes and tap on Clear Now.
If you use another web browser, you can apply similar steps to clear cache and cookies. Once done, check if the error code 404 is resolved or not.
The error code 524 on ChatGPT is a timeout error. It is a server-side error that basically occurs when the ChatGPT servers are down. Because of too many requests, the servers get overloaded, and then there is a service outage. As a result, users experience error code 524. Hence, if this error occurs, check the current server status of ChatGPT using a free tool like IsItDownRightNow, DownDetector, etc. If servers are down, you will have to wait for some time to let the error get fixed from the server end. Also, make sure you are connected to a stable and active internet connection.
Fix ChatGPT error code 403
The error code 403 (Forbidden Error) on ChatGPT occurs when you don’t have sufficient permissions to access the webpage. When triggered, you will get the following error message:
[ERROR] Error: ChatGPT failed to refresh auth token. Error: 403 Forbidden
The reasons behind this error may differ for individuals. It could occur if the auth0 token is revoked or has expired. Apart from that, insufficient permissions, missing header or parameter in API, or server issues can also trigger this error. In a few instances, it might also be caused if your IP address is blocked by the server because of sending too many requests in a short time.
Here are the methods you can use to fix error 403 on ChatGPT:
- Start with generic troubleshooting methods.
- Look for error description in the Auth0 dashboard.
- Check for request headers and limits.
1] Start with generic troubleshooting methods
Before proceeding, we will recommend you use some standard troubleshooting methods. Here are some tips you can use:
- First, try refreshing your webpage a couple of times and see if the error is fixed.
- You also need to check your URL and make sure there are no spelling mistakes and the correct endpoint is used.
- Apart from that, ensure that there are no internet connectivity issues at your end.
- Make sure that the current token is not expired. If it is, you will need to send a request to the authentication server for a new token with the required access permissions. You can then enter the new token in place of the old one in your application’s code.
- Ensure that your API key is valid.
- You can also try resetting your IP address. We discussed how you can do that earlier in this post; so check out and see if it helps.
If you have taken care of the above points, move ahead and use the next solutions.
2] Look for error description in the Auth0 dashboard
You can also check the error description in your Auth0 dashboard. As per the error description, you can take the next step accordingly. So, open the Auth0 dashboard and click on the Monitoring tab from the left panel. After that, select the Logs option. Now, look for the error event: Log Event Type Codes 4. It will show you the event type and description that you can analyze to resolve the error.
3] Check for request headers and limits
Ensure that your request headers are formatted correctly. If you are likely to experience this error code if the request header is incorrect. In addition, do check if you have reached the requests limit, If so, wait for a few minutes and send a new request.
If the error still persists, you can contact your administrator and see if the admin can provide a solution to this error.