If you find that your CD or DVD drive is missing or not showing or recognized by Windows 8.1, Widows 8, Windows 7, Windows Vista, Windows XP or other programs, as a result of which you cannot play or access a CD or DVD, then this fix from Microsoft may help you.
CD or DVD drive is missing or not recognized
This issue may have occurred after one of the following situations:
- You upgrade a computer to a newer version of Windows.
- You install or uninstall CD or DVD recording programs.
- You uninstall Microsoft Digital Image.
What it fixes:
- Your CD or DVD Drive does not read or write and is shown as disabled
- The media in your CD or DVD drive cannot be read
- The media cannot be written to by your CD or DVD drive
- A class specific or device specific driver is missing or corrupt error
- A CD or DVD drive cannot be found or is not connected error
- The CD or DVD drive is experiencing a problem that prevents it from working properly error
- The CD or DVD drive is not accessible via an assigned drive letter error
You may see one of the following error messages:
- The device is not working properly because Windows cannot load the drivers required for this device (Code 31).
- A driver for this device was not required, and has been disabled (Code 32 or Code 31)
- Your registry might be corrupted. (Code 19)
- Windows successfully loaded the device driver for this hardware but cannot find the hardware device. (Code 41)
Visit Microsoft and download and use this Fix It solution.
If you are using Windows 8 or Windows 7, then you may also open the built-in Playing and Burning CDs, DVDs, and Blu-ray Discs Troubleshooter from the Control Panel and run it. There are several such built-in Troubleshooters available.
If this troubleshooter does not work, use the Hardware and Devices Troubleshooter and see if it helps you. If you require additional inputs, please visit KB982116.
See this post if CD or DVD drive not working or not reading in Windows 10.