Fix: System Restore not working in Windows 10 / 8 / 7

The System Restore feature is a very useful feature in the Windows operating system and it can be a real life-saver at times. But if you, for some reason, find your System Restore not working in Windows 8 or Windows 7, and that (a) System Restore points are not being created, even automatically, (b) you are unable to create system restore points manually or (c) your System Restore fails and you are unable to restore your computer, here are a few troubleshooting steps you may want to try.

System Restore not working

System Restore not working

While you may be unable to create system restore points manually, it is quite possible however that the Automatic Restore Points may continue to get created, but you face the problem only when you try to create one manually.

The following Error Message/s may also pop up:

  • System Restore failed.
  • Error 0x800423F3 : The writer experienced a transient error. If the backup process is retried, the error may not reoccur.
  • A shadow copy could not be created for the following reason. The writer experienced a transient error (0x800423F3)
  • System Restore did not complete successfully. Your computer’s system files and setting were not changed.
  • Can’t system restore, file or directory is corrupted and unreadable (0x80070570)
  • System Restore failed to extract the original copy of the directory from the restore point.
  • Restore point could not be created for this reason: Error detected in the Volume Shadow Copy Services (VSS).

In any case you may try one or more of the steps, in no particular order and see if something helps you.

1. Try to create a System Restore point manually and make a note of the Error Message you get. If you don’t get one, check if one has been created or not.

2. Disable your antivirus or security software and then try to create a system restore point.

3. Boot in Safe Mode and see if you create a system restore point or restore to a prior restore point. Many a times, non-Microsoft services or Drivers can interfere with the proper functioning of System Restore. Alternatively you could also execute a Clean Boot and see if you are able to get system restore working.

4. Run the System File Checker ie. Run sfc /scannow from an elevated command prompt. Reboot on completion and try now.

5. Run Check Disk, by opening an elevated command prompt. Type chkdsk /f /r and hit Enter. Let the process complete and then try again.

6. Make sure that System Restore is enabled on the drives where you want System Restore enabled. Right-click computer > Properties > System protection. Check Protection settings. To store restore points, you need at least 300 MB of free space on each hard disk that has System Protection turned on.

7. Make sure that you have sufficient disk space on all the drives where System Restore is enabled

8. Type Services.msc in Start Menu Search Box, hit Enter. Make sure that the Volume Shadow Copy & Task Scheduler & Microsoft Software Shadow Copy Provider Service is Running and set on Automatic. If the Status of System Restore Service is Not Started, Start it. Also set it on Automatic if it is not. A reboot may be required. Re-confirm again, and now try.

9. Type eventvwr.msc /s in Search Box & hit Enter to open the Event Viewer. Double-click on Applications & Services Logs and see if you are able to evaluate the event description or the cause of problem.

10. Check with your system administrator if he has disabled System Restore, and if so, ask him to re-enable system restore.

11. Reset the Repository. To do so follows these steps:

  1. Boot into Safe Mode without networking and open a command prompt as administrator.
  2. Now Type net stop winmgmt and hit Enter. This will stop the Windows Management Instrumentation Service
  3. Next go to C:\Windows\System32\wbem and rename the repository folder to repositoryold
  4. Restart.

Again open a command prompt as administrator, type net stop winmgmt and hit Enter.

Next type winmgmt /resetRepository and hit Enter.


Now see if you can create a System Restore Point manually.

Hope something helps.

But if nothing helps then you may use some free backup software or go in for a Refresh or Reset Windows 8 or Repair Install Windows 7.

These related posts may also interest you:

  1. Fix: System Restore Points are being deleted in Windows
  2. Fix: System Restore Points being deleted on reboot
  3. Manage system restore with freeware System Restore Manager for Windows
  4. More interesting posts about System Restore.

Ported from WinVistaClub, updated and posted here.

Posted by on , in Category Windows with Tags
Anand Khanse aka HappyAndyK is an end-user Windows enthusiast, a Microsoft MVP in Windows, since 2006, and the Admin of Please read the entire post & the comments first, create a System Restore Point before making any changes to your system & be careful about any 3rd-party offers while installing freeware.
  • Thomas Beling

    Why don’t you explain how
    – to set a manual system restore point?
    – to start in save mode?
    – to enable automatic system restore points?
    Without explanation this is post isn’t helpful at all.

  • Anand Khanse

    Windows will by default create system restore pints automatically. To learn how to create a system restore point manually, please see

    To boot into Safe Mode, you have to press F8 constantly during boot-time in Windows 7 and earlier. Windows 8 users may want to see

  • pitbullgirl65

    Ok so how do I disable my anti viral programs? I am going crazy trying to do this.

  • Frank D


    Step 11 worked for me after all other methods failed. Using Win7 Home Premium 64-bit. Thank you for your articles.

  • Anand Khanse

    Right-click the antivirus icon in the notification area. There should be an option to disable protection.

  • Anand Khanse

    Glad to see something helped. :)

  • Mc Downloader

    i use hp with window 7 but it switch off after finish startup repair how i can overcome this…….pls help me

  • Anand Khanse

    Make sure that the System Protection is turned ‘on’.

    Right-click computer > Properties > System protection. Check Protection settings.

  • kim

    Can you please help me. I have lost my icon. i have a laptop with a mouse pad and the cursor was jumpng all over the place. it was opening programs and everything by itself. I had to do a hard shut down. When my computer rebooted the icon was gone. I have tried everything including F5 FN F5 reboots, system restore got me a failure message. i can’t turn anything on or off because i have no control. using another persons laptop to write this. i tried using the refresh and got a failure message there as well. it said my computer needed repaired but i have no repair software and can’t get to any of the free ones im using a toshiba laptop and windows 8.1

  • Tom Holt

    I know it’s about a year since this helpful article was published, but my experience may be of use. Following use of one of those all-in-one Windows optimisation packages – I won’t say which, they’re all bad – even the good ones, my Windows was in a mess. It corrupted several settings and I could not even boot Windows, except by booting twice – a cold followed by a warm boot always worked! After weeks of removing corrupted programs manually – SQL Server 2005 and Visual Studio 2008 are a pain to get rid of completely – I got to the stage where booting worked, but Sleep and Restore did not. I tried all sorts of Registry Repair utilities without success. After a couple of weeks of manually cleaning the Registry, I got Sleep to work but, whatever I tried, I could not get Restore to restore the system. I first decided to put up with this – I had a fast system where everything but Restore worked perfectly. But I knew that, underneath, there was a problem with my Windows that needed fixing – Restore wouldn’t even work in Safe mode. None of the Windows Repair fixes did anything, System Files were fine, and the disk and memory were sound. I tried all the fixes here – no result. Evenutally, I decided to bite the bullet and do a Repair Install of Windows, following the instructions at

    This reinstalls Windows 7, but keeps all your programs, data, and settings. Essentially, it recreates your system, but with a sound Windows. Doing all the cleaning suggested in the article is important, since it removes much possible source of error. You should also ensure that there are no viruses lurking on your machine. Use a system disk for the same version of Windows as you were using and choose the Upgrade option when Setup offers it. I was interested to see that this process is much more rigorous than a fresh install, since it has to check driver compatibility, for example, and lots of other things a fresh install isn’t concerned about. It took three hours, but in the end I had a system where everything worked and I knew that there were no problems waiting to surface. I should have done that weeks ago!

    When it comes down to it, nobody knows more about Windows than Microsoft and I have got rid of all my third-party routines to make Windows slicker – apart from the superb CCleaner which I have used for years. The problem with these utilities is that no two machines are the same – so even the good fixes are always a compromise. You can do most of the things they offer using Control Panel anyway – Windows is actually pretty good at fixing itself these days. Let’s face it, given the complexity of Windows, it does no harm to sweep the cupboard completely clean every now and then and Repair Install is a great way to do it. BTW – don’t forget to backup first – it may go wrong for you!

  • bob

    Tried everything in the article. Number 11 finally worked. Thanks very much.

  • jkld

    I have windows 8.1 (it SUCKS BIG TIME) and tried to do a restore point because problems with the video driver screwing up trying to watch videos (green screen comes up and audio but NO video). Keep getting error message about restore point not being completed but can’t get things straightened out. Why is it so hard to get this done and WHY does 8.1 make it so hard to do ANYTHING?

  • Alibratz

    Hello I got a big problem here, my pc didnt let me restore, it say that cant find the file, the pc is really slow, I cant open the navigator, it has windows 8, now Im in another computer, I alrealy did a restore to this computer and all works good and update to 8.1 but the another pc doesnt work

  • Anand Khanse

    Can you tell us the exact error message you receive?

  • Alibratz

    Thanks for answer me this is the massage error:There Was a Problem starting
    the specified module could not be found.

  • Anand Khanse

    Conduit could be an unwanted search/malware. Uninstall any Conduit entry you may see in your Control Panel – ie. uninstall Conduit. Also run your AV as well as Adwcleaner. Link here: Restart your computer and try again.

  • Alibratz

    thank you so much, I will try it.

  • satyajit

    hello sir, in my case windows restore showing ” there was an unexpected error in the propery page :
    system restore encountered an error. please try to run system restore again.(0*81000203)
    please close the property page and try again

    what should i do? i have tuneup installed. is thats a problem? reply asap thanks alot

  • Anand Khanse

    Have you tried the above steps?

  • Satyajit Purkayastha

    no. actually everything working fine. just restore thing is not working. i dont want to restore my pc. i just want to make a backup restore.

  • msdjim

    Click the start tab. Type in services in the search box. The services screen will appear.Scroll down to Microsoft Software Shadow Copy Provider. Left click and change to Automatic start. This will start the system restore program. Took several hours to find this and it worked for me in Windows 7 Professional.

  • Panait Razvan


  • msdjim

    You are welcome

  • jellybe4n

    Please help. I am getting the error message you have screen dumped (but for a different location of windows as it’s in a partition) but I can’t boot up my laptop, it freezes on the Starting Windows screen, so can’t try any of the fixes.

    How can I get into command prompt to run a disk check?

    Is there anything else I can try?


  • Lois Kamm

    These forums are worthless for the most part. Either someone rattles on and on and nobody has the vaguest idea of what he or she is talking about or it is the blind leading the blind. Most of the problems with Windows stem from Microsoft itself. Finding a fix is the next thing to impossible. If someone wants to make millions they should invent “a user friendly” computer – no bullshit – just a computer that isn’t an exercise in ennui to maintain. And if you want answers the company isn’t going to tell you to join some stupid worthless forum or ask a friend. But will be there will clear, concise answers.

  • Anand Khanse
  • PC novice

    Tried to get system
    Restore to work but finding it impossible. Can not start in safe mode and the command prompt (in the start menu) is not working

  • JPO GrantWriting

    I reinstalled Windows 7 and reinstalled the SRM program. Now I am getting the message “Error getting information for System Restore Allocated Space” It comes up three times before the software is loaded. The Allocated Disk Space boxes are empty. The software does work but I saw that this problem was fixed with version 2.

  • TJ

    I rename the repository file repository.old. repository file
    was recreated as repository. Now I have 2 repository files, should I
    earse repository.old??

  • Anand Khanse

    No need to erase the .old file. Let it remain for a while…

  • shaun

    backup wont start, restore wont create, I did all you suggested and I still can’t get it to work. all I get is. timed out (0x91000101) I never had any trouble with XP that was the only stable OS

  • shaun

    sorry that is suppose to say (0x81000101)

  • rodger davies

    I did what you said and now nothing is working

  • rodger davies

    I am so very upset right now with you. I did everything you said to get backup and system restore to work, and now I can’t get any of my firewalls or anti viruses to work. just above you say be careful of third parties, I should have listened to that before I followed your advise, windows has never given any good advise all the years i’ve contacted them. the best advise I have gotten was by some big microsoft guy from canada he said try linux that was the best advise ever. now I have to go pay to fix the professionals advise.

  • Anand Khanse

    Hi Rodger, None of the troubleshooting steps suggested above can compound your problem further. Did you try all or some steps? Which one’s did you try? Can you list them by numbers here? What do you mean ‘nothing is working’? Can you tell me what exactly? Maybe I could help.

  • Graham

    Hi my pc shows windows 32authuitu.dll not allowing me to start just windows logo

  • Barb Bimbo

    Spelling is wrong…it is ADVICE ….not advise

  • Jacq

    So !?

  • Sonya Fnkey

    Thank you so much Anand! In Windows 10 Pro, the two services you mention, Volume Shadow copy and Microsoft Software Copy Provider Service, are off by default. I found and enabled them Automatically. That was the problem and you solved it!

  • dan lebo

    I am a computer consultant and have been having many instability problems with windows 10 and have tried on many occasions to do a system restore on numerous machines. The success rate of windows 10 doing system restores has been disastrous!!! Windows 10 is the absolute worst OS Microsoft has ever released. I feel sorry for anyone who is foolish enough to upgrade to windows 10 although Microsoft says differently. Furthermore, I have seen so many networks bogged down as a result of Microsoft downloading files and taking control over machines. This is wrong and I can only hope that they pay the price in a huge class action lawsuit to wake them up to reality!!!

  • Jebber Bear Pearson

    Please help me, when I try to system restore I get a runtime error half way through. Any ideas?

  • jason

    Can’t restore in safe mode ….

  • Karl

    I used number 11 first, following the steps as outlined, rebooted the computer and system restore worked!
    Please accept my thanks and gratitude.

  • Poplicola

    Please help. I am running Windows 7 Ultimate /64 and attempting to do a system restore because none of my icons work on my home screen. Mouse moves but no icons respond to its click. I did a safe mode restart with a command prompt. When I tried the system restore I received the error message about the Volume Shadow Copy Service. I found that the service mode was disabled, but I was unable to set it to automatic. Neither the arrow key or my mouse would work to set it to automatic. What can I try next.?

  • Jjonas808

    So which instructions are for which problem with SR? I can create manual restore points just fine. But ALL OF MY RESTORES end up with the error message “System Restore did not complete successfully. Your computer’s system files and setting were not changed”.

    Am I correct that the only instruction you provided for that particular issue is #3, boot in safe mode?

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