No sound or Sound is missing on Windows 8 / 7 computer

Some of you may have faced this problem at some point. There is no sound on Windows 8. If you are facing such a problem, this tutorial may help you resolve the issue. Before you begin, just ensure that you have not muted the speakers by mistake.

Normally you would open Control Panel > Sound > Under Playback and Recording tabs, Select and Set Defaults. Additionally or alternatively, you may also have to try this: Click Start > Type Device Manager in Start Menu Search Bar > Hit Enter. Device Manager will open. Expand Sound, Video and Game Controllers. Locate your audio device. Double click on it to open its Properties box. See whether the driver is installed and the device working properly. In the Driver tab, click on Update Driver. Click OK. Else you may have to uninstall the Driver (but DONT delete it) and then in the Device Manager > Action > Scan for hardware changes. This will reinstall the driver.

Read on for more troubleshooting steps.

No Sound on Windows computer

Check your sound card

Ensure that your Windows PC has a sound card, or sound processor, and it’s working properly. To check this, select the ‘Search’ option from the charms-bar, type – Device Manager’ and click ‘Settings’. Open Device Manager, double-click Sound, video and game controllers to expand that category. If a sound card is listed, you have one installed. Laptops and tablets do not usually have sound cards. Instead, they have integrated sound processors, which appear in the same category in Device Manager.

See if it is working properly. If Device Status shows that the device is working correctly, the problem showing up is due to sound settings, the speakers, or the cables.

Device Manager working

Setting correct audio device as default

Bring up the charms bar, type ‘Sound’ in search and select ‘Settings’. Choose ‘Sound’.

no sound on windows 8

Under the Playback tab section you will find multiple audio devices; appearing as speaker, followed by the name of the device. You will also observe that the default device shows a green a check beside it, labeled as Default If you have multiple devices.

sound playback

If the wrong audio device is listed as the default audio device, simply choose the correct device and click ‘Set Default’ button. Restart your PC!

Check if the Speakers and headphones cables are connected properly

New PCs these days are equipped with 3 or more jacks including,

  1. a microphone jack
  2. line-in jack
  3. line-out jack.

These jacks connect to a sound processor. So make sure your speakers are plugged in to the line-out jack. If unsure which is the right jack, try plugging speakers in to each of the jacks and see it produces any sound.


If you’re using headphones, make sure speakers aren’t plugged into the line out (headphone) jack of your sound card or PC.

Check if the HDMI cables are connected properly

If you are using a HDMI cable to connect your PC to a monitor with speakers that supports HDMI, chances are you might not hear sound. In such a situation you need to set the HDMI audio device as the default. To check to see if sound is supported over HDMI follow these steps:

Enter Sound in the search box, and click Settings. Next choose Sound. Under Playback tab look for a HDMI device. If you have a HDMI device, click Set Default button and hit OK. Changing the audio device might require you to restart your PC.

Your HDMI monitor should have an audio input if you don’t have a HDMI audio device. What you are required to do then is connect a separate audio cable from your PC sound card directly to the monitor. If the monitor doesn’t have speakers, you’ll need to connect the audio signal to a different device, such as external PC speakers or your home stereo system.

Troubleshooting tool in Windows 8

If all fails, you may bring in and use Troubleshooting tool in Windows 8. The tool may automatically fix audio recording problem. To open the Troubleshooting tool: Bring up the Control Panel by pressing Win+X in combination and selecting Control Panel. Then, under System and Security click Find and fix problems.

Find aand Fix problems

When done, choose ‘Hardware and Sound’ and click on ‘Troubleshoot audio recording’ link. This post on Windows 7 Sound is not working or missing may also give you some pointers.

troubleshoot problem

While this post has been written keeping Windows 8 in mind, it will help if you face the No Sound problem in other Windows versions too.

Go here if there is No Sound in Windows 8 apps. Windows 7, Windows Vista or Windows XP users can download this Fix It to diagnose, troubleshoot, repair sound & audio problems.

Hope something helps.

Posted by on , in Category Windows with Tags
Anand Khanse aka HappyAndyK is an end-user Windows enthusiast, a Microsoft MVP in Windows, since 2006, and the Admin of Please create a System Restore Point before trying out any software & be careful about any third-party offers while installing freeware. Add me on Google+.
  • Xi

    We also have similar problem with those purchased the Windows 8 license for windows 7 based PCs. The device manager says all drivers are correct. But the front audio ports doesn’t work. This can be solved by installing the same Windows 7 Audio drivers itself[either normal install or compatibility troubleshoot install]. The audio drivers installed by Windows 8 is not supported by most Windows 7 PCs/notebooks.

  • nouman

    Thanx the above method is really nice bcz this solve my problem

  • ephrem girma

    thanks !

  • O.M.O

    meeeen this help like crazy i was getting mad at windows 8

  • party animal

    thanks a lot!! u saved my paty

  • Aditya Paliwal

    I am still having the issues.
    When I start my laptop sound works fine. But after few mins (after opening Chrome) sound goes off. The mute button in my laptop also stops working. Color of button doesn’t change. Then to fix this issue I use “Scan hardware changes”. I have to repeat this in every 15-30 mins.
    Please help

  • d34d

    having the same exact issue lately and still looking for a fix

  • rojo

    same here. exact same thing, especially with the mute button. :(

  • daidaiiro_akmis

    Windows 8.1 gave me a path of issues. Can I just have windows 7 again?

  • fignewton83

    What if your Playback tab has no items? No playback devices installed it says.

  • Kelhoaokc

    If it is not the case of phisical problem, in most cases, a simple driver update can be a troubleshooter. Try to download and install the free driver update program will scan your computer for all drivers and identify problems and let you fix the problems with one click:

  • Recent Comments