No sound or Sound is missing on Windows 10 / 8 / 7 computer

Some of you may have faced this problem at some point. There is no sound in Windows 10 / 8 / 7. If you are facing such a problem, this tutorial may help you resolve the issue. Before you begin, just ensure that you have plugged in all the cables properly and that you have not muted the speakers by mistake.

No Sound on Windows computer

Check your Driver

Normally you would open Control Panel > Sound > Under Playback and Recording tabs, Select and Set Defaults. Additionally or alternatively, you may also have to try this: Click Start > Type Device Manager in Start Menu Search Bar > Hit Enter.

The Device Manager will open. Expand Sound, Video and Game Controllers. Locate your audio device. Double click on it to open its Properties box. See whether the driver is installed and the device working properly.

In the Driver tab, click on Update Driver. Click OK. Else you may have to uninstall the Driver (but DONT delete it) and then in the Device Manager > Action > Scan for hardware changes. This will reinstall the driver.

Check your sound card

Ensure that your Windows PC has a sound card, or sound processor, and it’s working properly. To check this, select the ‘Search’ option from the charms-bar, type – Device Manager’ and click ‘Settings’. Open Device Manager, double-click Sound, video and game controllers to expand that category. If a sound card is listed, you have one installed. Laptops and tablets do not usually have sound cards. Instead, they have integrated sound processors, which appear in the same category in Device Manager.

See if it is working properly. If Device Status shows that the device is working correctly, the problem showing up is due to sound settings, the speakers, or the cables.

Device Manager working

Setting correct audio device as default

Type ‘Sound’ in search and select ‘Settings’. Choose ‘Sound’. Under the Playback tab section you will find multiple audio devices; appearing as speaker, followed by the name of the device. You will also observe that the default device shows a green a check beside it, labeled as Default, if you have multiple devices.

sound playback

If the wrong audio device is listed as the default audio device, simply choose the correct device and click ‘Set Default’ button. Restart your PC!

Disable enhancements

In the Sound Control Panel on the Playback  tab, right-click the Default Device and select Properties. On the Enhancements  tab, select Disable all enhancements and see if you can play your audio device. If it helps, great, else do this for each default device, and see if any helps.

Check if the Speakers and headphones cables are connected properly

New PCs these days are equipped with 3 or more jacks including,

  1. a microphone jack
  2. line-in jack
  3. line-out jack.

These jacks connect to a sound processor. So make sure your speakers are plugged in to the line-out jack. If unsure which is the right jack, try plugging speakers in to each of the jacks and see it produces any sound.

cables

If you’re using headphones, make sure speakers aren’t plugged into the line out (headphone) jack of your sound card or PC.

Change audio format

In the Sound Control Panel on the Playback  tab, right-click the Default Device and select Properties. On the Advanced  tab, under Default Format, change the setting, and then check your audio device. If it helps, great, else change the setting again and see if that helps.

Check if the HDMI cables are connected properly

If you are using a HDMI cable to connect your PC to a monitor with speakers that supports HDMI, chances are you might not hear sound. In such a situation you need to set the HDMI audio device as the default. To check to see if sound is supported over HDMI follow these steps:

Enter Sound in the search box, and click Settings. Next choose Sound. Under Playback tab look for a HDMI device. If you have a HDMI device, click Set Default button and hit OK. Changing the audio device might require you to restart your PC.

Your HDMI monitor should have an audio input if you don’t have a HDMI audio device. What you are required to do then is connect a separate audio cable from your PC sound card directly to the monitor. If the monitor doesn’t have speakers, you’ll need to connect the audio signal to a different device, such as external PC speakers or your home stereo system.

Read: Windows 10 sound not working properly

Sound and Audio Troubleshooter

If all fails, you may bring in and use the built-in Troubleshooting tool in Windows 10 / 8. The tool may automatically fix audio recording problem.

To open the Sound and Audio Troubleshooter, bring up the Control Panel by pressing Win+X in combination and selecting Control Panel. Then, under System and Security click Find and fix problems. Or else, simply right-click on the Speaker icon in the Taskbar notification area and select Troubleshoot sound problems to open the Sound and Audio Troubleshooter.

Find aand Fix problems

When done, choose ‘Hardware and Sound’ and click on ‘Troubleshoot audio recording‘ link. This post on Windows Sound is not working or missing may also give you some pointers.

troubleshoot problem

While this post has been written keeping Windows 10 and Windows 8 in mind, it will help if you face the No Sound problem in other Windows versions too.

Go here if there is No Sound in Windows Apps. Windows 7, Windows Vista or Windows XP users can download this Fix It to diagnose, troubleshoot, repair sound & audio problems.

This post gives detailed instructions on how to Troubleshoot Windows 10 Sound and Audio problems.

Hope something helps.

Posted by on , in Category Windows with Tags
Anand Khanse aka HappyAndyK is an end-user Windows enthusiast, a Microsoft MVP in Windows, since 2006, and the Admin of TheWindowsClub.com. Please read the entire post & the comments first, create a System Restore Point before making any changes to your system & be careful about any 3rd-party offers while installing freeware.