Your PC needs to be repaired error on Windows 10

If you receive a Your PC needs to be repaired, The operating system couldn’t be loaded because a critical system driver is missing or contains errors, message on your Windows 10/8/7 computer, then this post may help you. One of our Twitter followers received this error on his Windows and informed us about it.

Your PC needs to be repaired

Your PC needs to be repaired

The operating system couldn’t be loaded because a critical system driver is missing or contains errors

This error is received when a critical system file is missing or has become corrupted. It could also happen when the Boot Configuration file BCD is missing some required information or has become corrupted. You can even see this message when you are upgrading to a higher version of Windows. The error codes mentioned, could vary from 0x0000098, 0xc000000f, 0xc0000034, 0xc0000225, 0xc000014C, etc. You can use the error code to find out the reason your computer will not work.

For instance here are what some of the error codes stand for:

  1. 0xc000000f – An error occurred while attempting to read the boot configuration data
  2. 0xc000014C – The Boot configuration data for your PC is missing or contains errors
  3. 0xc0000225 – Boot selection failed because a required device is inaccessible
  4. 0x0000098, 0xc0000034 – Boot Configuration Data file missing required information or does not contain a valid OS entry.

The error message will usually include the suggestion that you will need to use the recovery tools on your installation media like DVD or USB to repair and recover your Windows installation.

To fix such errors, make sure you disconnect all external devices before you commence. Then you will have to insert your installation DVD or connect your USB to your laptop, restart your computer, and boot from the CD, DVD or USB drive, and select Repair your computer.

Next, select Troubleshoot. Select the Reset This PC option. This should normally resolve your issue. A Refresh or a Reset PC usually fixes this problem. Do note that using Reset PC option will delete your data, so we trust you have backed up your data.

Read: The drive where Windows is installed is locked.

If this does not help, restart the same process but this time select the Advanced options. This post will show you more details about the Advanced Startup Options.

Here you will see:

  • System Restore
  • System Image Recovery
  • Startup Repair
  • Command Prompt:
  • Startup Settings
  • Go back to the previous build.

Select Command Prompt. Using the CMD you can access the more advanced built-in Windows tools.

Here are a few things you can try, depending on the error code you receive. See which applies to your system and carry them out:

  1. Run System File Checker to replace the corrupted Windows system files or Drivers
  2. Run DISM tool to repair Windows image.
  3. Use the Command prompt to rebuild your MBR, using the built-in bootrec tool.
  4. Use EasyBCD or Dual-Boot Repair to repair your BCD file. It also lets you repair MBR.
  5. On UEFI supported systems, you may try the following. Type the following two commands one after the other and hit Enter.
    List volume

    You now have to select the volume that is labeled ESP. ESP or EFI System Partition is a partition on a hard disk or solid-state drive which adheres to UEFI or Unified Extensible Firmware Interface. In my case, it is Volume 2.

    Select volume 2

    Now we need to assign a letter to it. Lets select ‘z’.

    Assign letter=z

    Now exit diskpart by using the following command.


    Next, type the following command and hit Enter:

    bcdboot C:\windows /s z: /f UEFI

    /f when used with the /s command, specifies the firmware type of the target system partition, and the options are – BIOS, UEFI and ALL. We used UEFI to generate boot files for UEFI supported systems. Get more information on this at TechNet.

Restart your computer and see if any of these suggestions have helped you resolve the issue.

See this post if the error says The Boot Configuration Data file is missing some required information.

This post will help you if you receive a Your PC did not start correctly message.

Posted by on , in Category Windows with Tags
Anand Khanse is the Admin of, a 10-year Microsoft MVP Awardee in Windows (2006-16) & a Windows Insider MVP. Please read the entire post & the comments first, create a System Restore Point before making any changes to your system & be careful about any 3rd-party offers while installing freeware.


  1. Alberto Gorin

    in windows 7 it went to boot option. in windows 10 it kept going in your pc need be repaired dignose your pc etc. at 1 time could use re setting. other i format it all windows 8 and update to 10

  2. Jim

    What if you upgraded free online and don’t have a windows 10 disk?

  3. sdmf74

    Saved me from reinstalling win 10. Thanks Anand!

  4. Robi Parvez

    should have posted this 2 months ago :/

  5. It was posted 5 months ago. 🙂

  6. Anthony Makis

    Now, say this happens with a lenovo tablet, running windows 8.1….no way to access a boot menu, cannot access the advanced options to reset/refresh pc…The only thing you are allowed to do is press a windows button on tablet build and access the BIOS setup. So you CAN change the boot priority order, but it will not startup with a usb, nor does it have a set of function keys you can conveniently use to access a boot menu… what can you do to refresh/reset the system to fix the error code (In this case, assume that it is the File: BCD with Error Code: 0x0000034)

  7. Tarryn ItUp

    So how exactly are you supposed to run your installation DVD if Windows upgraded without a DVD to windows 10 from Windows 8??

  8. Tarryn ItUp

    Yeah I would like to know this as well.

  9. SML777

    See my reply to Jim 🙂

  10. SML777

    Anand, thank you so much! I couldn’t get my Dell XPS to boot, tried all different types of solutions and the only one that worked was your suggestion number 5.

    What a relief to see my laptop booting up normally again after hours of downtime!

  11. GeoffZoref

    Yes please help!!

  12. Anthony Makis

    5 months later still have no clue how to fix

  13. GeoffZoref

    So what did you end up doing?

  14. Anthony Makis

    Haven’t done anything; still looking for options…I do not even have data on it, I just want to do a factory reset

  15. lucky

    How to run option 4 BCD( repair) tool on error screen?.i have downloaded that tool in a usb but how can i run it on blue error screen? Please help thank you.

  16. brazil

    hp 2000 windows 10 error message 0xc000014c
    how do i fix

  17. The Keke

    I love you

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