Windows 10 Media Creation Tool error: Problem running this tool or starting setup

The Windows 10 Media Creation Tool can be used to install Windows 10 or upgrade to a newer version of Windows. While it runs through smoothly on most occasions, there may be times when it runs into problems. At such times you may see error messages like:

  • There was a problem starting setup
  • There was a problem running this tool
  • Something happened.

This may be accompanied with error codes: 0x80080005-0x90016, 0x800704dd-0x90016, 0xc1800103-0x90002, 0x80070002-0x20016 or 0x80070456 – 0xA0019.

Windows 10 Media Creation Tool Error

Windows 10 Media Creation Tool Error

If you have faced a roblem running this tool or starting setup, before you try once again, here are a few things you want to take a look at:

1] Make sure you are using a USB which is 8GB or more

2] Delete the contents of the SoftwareDistribution folder.

3] Disable temporarily your antivirus software.

4] Use Disk Cleanup to free up Disk Space.

5] Make sure that the following required Windows Services are set to the following Startup types.

  1. Background Intelligent Transfer Service – Manual
  2. IKE and AuthIP IPsec Keying Modules – Automatic (Trigger Start)
  3. Server – Automatic
  4. TCP/IP NetBIOS Helper – Manual (Trigger Start)
  5. Windows Update – Manual (Trigger Start)
  6. Workstation – Automatic.

You could even manually start all the services before you start using the Media Creation Tool.

6] Delete $Windows.~BT & $Windows.~WS folders if they are present on your system.

7] Run Windows Update Troubleshooter. This has been known to help.

Having done this, see if you are able to run the Windows Media Creation Tool successfully now.

If it does not help, check if your USB has been formatted using NTFS. If it has been, maybe you could reformat it using the FAT32 system and try again.

All the best!

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Anand Khanse is the Admin of, a 10-year Microsoft MVP Awardee in Windows (2006-16) & a Windows Insider MVP. Please read the entire post & the comments first, create a System Restore Point before making any changes to your system & be careful about any 3rd-party offers while installing freeware.