Here is a full guide on how you can fix the error code 20:2 when installing the Origin client on Windows PC. The Origin client enables users to download games, extension packs, and more game-related content from Electronic Arts. It lets you play games like Battlefield, Dead Space 2, and more on Windows 11/10 PC. However, some users have complained of being unable to install the Origin client on their Windows PC. The installation basically fails with error code 20:2. When triggered, you will be prompted with the following error message:
Whoops – the installer encountered an error
Please quit and restart the installation. You’ll be up and running in no time.
Help can be found here:
It is an annoying error that doesn’t let you install the Origin client on your PC and prevents you from playing some great games. Hence, it becomes crucial to get rid of this error to be able to successfully install Origin on Windows. Now, if you are facing the same error code when attempting to install the Origin client on your PC, this post will help you out. You can follow the below-listed fixes to resolve the error. Before discussing the actual fixes, let us try and understand what are the reasons behind this error.
Why do I get an error when trying to download or install Origin?
Here are the possible causes that might trigger error code 20:2 when trying to download the Origin client on your Windows PC:
- It can occur because of missing administrator rights to run the installer. If the scenario applies, try running the installer as an administrator to fix the error.
- The error can also be the result of insufficient disk space on the system partition where you are trying to install the Origin client. So, try freeing up some disk space and then try installing the Origin client.
- There are also chances that some third-party process is conflicting with the installation of the Origin client. Hence, try booting Windows in safe mode with networking and then install the Origin client.
- Your overprotective firewall or antivirus can also be the main culprit behind the failure of Origin’s installation. If the scenario is applicable, disable your security suite or firewall and then install the Origin client.
- In case you had installed Origin before and you are trying to reinstall it, there are chances that its remnant files are causing the installation to fail. If you find yourself in such a scenario, you can try clearing the Origin cache from the previous installation to fix the error.’
- It can also be caused due to interference by your VPN software. So, try uninstalling it to fix the error.
Based on the above scenarios, you can try applying a suitable fix to resolve the error.
Origin fails to install with Error Code 20:2
Here are the methods you can try if you are unable to install Origin and you end up getting the error code 20:2:
- Run the Origin installer as an administrator.
- Make sure you have enough free disk space.
- Install Origin in Safe Mode with Networking.
- Disable your firewall or antivirus.
- Clear Origin’s cache from the previous installation.
- Install through Non-Thin Client Origin Installer.
- Uninstall conflicting VPN software.
Let us discuss the above-mentioned fixes in detail now.
1] Run the Origin installer as an administrator
The first thing you should do when you receive this error is run the Origin installer as an administrator. Lack of administrator rights or your User Account Control (UAC) settings can cause the installation of Origin to fail with error code 20:2. Hence, launching the installer with administrator rights should help you fix the error.
Simply right-click on the Origin installer and from the context menu, press the Run as administrator option. Then, press Yes on the UAC prompt and continue with the installation. See if the error is fixed now.
If the error still persists, try the next potential fix to resolve it.
2] Make sure you have enough free disk space
This error might also be triggered in case you don’t have sufficient disk space on your system partition. Some affected users have recommended having at least 10 GB of free disk space. Although, the recommended free disk size is about 30 GB. So, if you don’t have enough disk space, clear some space.
You can free up disk space manually or automatically. To automatically clear disk space, you can use Disk Cleanup Utility. There are many other ways to clean up disk space. After making enough free space, attempt to install Origin again and see if the error is now fixed.
If this method fails to counter the error, go ahead with the next solution to resolve the error.
3] Install Origin in Safe Mode with Networking
This error can be a result of third-party software interference or conflict. Hence, you can try installing Origin in safe mode with networking to resolve the error. Here is how you can do that:
- Firstly, boot Windows to the Advanced Startup Options screen.
- Now, on the Advanced Recovery screen, tap on the Troubleshoot option.
- Next, click on the Startup Settings option.
- You will now view a prompt on which you need to click on the Restart option.
- When you do that, Windows will reboot in the Startup Settings menu. You are now required to press F5 to boot your PC in safe mode with networking.
- Once the startup is complete, try downloading the installer for Origin from its official website and then install the Origin client on your PC. See if the problem is now fixed.
4] Disable your firewall or antivirus
One more reason that might trigger this error is your overprotective antivirus or firewall blocking the connection between your computer and Origin servers. So, if the scenario is applicable, you should try disabling your firewall or antivirus and then try installing Origin. After that, check whether or not you are able to install Origin without the error.
5] Clear Origin’s cache from the previous installation
In case you previously installed Origin on your PC and you are now trying to reinstall the client, there are chances that the error might be triggered due to cache from the previous installation. If the scenario is applicable, try clearing cache or remnant files associated with the previous installation of the Origin client from your PC. This method has proven to be effective for several affected users.
Here is how to clear Origin’s cache from the previous installation:
- First of all, click Windows + R hotkey to open up the Run dialog box and then enter %AppData% in it.
- Once inside the AppData folder, locate the subfolder named Origin.
- Now, simply right-click on it and then press the Delete option.
- When the deletion is complete, restart Origin installation and see if the error is fixed or not.
6] Install through Non-Thin Client Origin Installer
If none of the above solutions work for you, you can try installing the Origin client through the non-thin client installer. Get the non-thin client installer from the official website and then run it as an administrator. See if you are able to install the Origin client without any error now.
7] Uninstall conflicting VPN software
In case you are using VPN software or a tunneling app, there are chances that the error is caused due to it. So, you can try uninstalling the VPN software and then try installing the Origin client. Some affected users have confirmed that this method worked for them. Hopefully, this will fix the error for you if nothing else did.
How do I fix Origin installation error?
To fix the Origin installation error, try clearing the corrupted cache files from the previous installation and running the installer with admin privilege. Besides that, make sure Origin servers are not down at the moment. Additionally, you can also try disabling your antivirus or firewall to fix the error.
How do I fix error 0xc00007b?
To fix error code 0xc00007b when installing Origin, here are fixes you can try downloading and installing MS Visual C++ Redistributable Package, installing pending Windows updates, enabling the .NET Framework, or running System File Checker (SFC) scan. Apart from that, you can make sure that you have the latest DirectX version. If that doesn’t help, troubleshoot the error in a clean boot state.
Hope this article helps you get rid of error code 20:2 that prevents you from successfully installing the Origin client on your Windows PC.