This post will show you how to fix Microsoft Designer Keyboard not pairing or working issue. Microsoft Designer keyboard is a sleek and modern wireless input device designed for a seamless typing experience. But recently, some users have complained that their Microsoft Designer keyboard is not pairing or working. Fortunately, you can follow some simple suggestions to fix the error.
Why is my Microsoft wireless keyboard not connecting?
If your Microsoft wireless keyboard is not working, start by checking and replacing its batteries. However, this can also happen due to several other reasons. Some of them are:
- Bluetooth Compatibility Issues
- Interference Due to Other Devices
- Outdated or Corrupted Bluetooth Devices
- Physical Damage on Keyboard
Fix Microsoft Designer keyboard not pairing or working
Follow these suggestions to fix the Microsoft Designer keyboard if it is not pairing or working with your Windows PC:
- Check if your Device is Bluetooth 4.0 Compatible
- Try Connecting the Keyboard to another PC
- Run Bluetooth Troubleshooter
- Update Keyboard Drivers
- Check the Keyboard’s Batteries
- Check the Keyboard for Physical Damages
Now, let’s see these in detail.
1] Check if your Device is Bluetooth 4.0 Compatible
Start by checking if your PC supports Bluetooth 4.0. If not, it won’t be able to connect with the Microsoft Designer keyboard.
Read: Bluetooth devices not showing, pairing or connecting in Windows
2] Try Connecting the Keyboard to another PC
If the Microsoft Designer keyboard is not pairing or working, the error may lie within your PC. If that’s the case, try connecting to another PC. However, if the keyboard connects with another device, troubleshoot your PC.
3] Run Bluetooth Troubleshooter
Run the Bluetooth troubleshooter on your PC, as the keyboard connects via Bluetooth. Here’s how:
- Press Windows Key + I to open Settings.
- Scroll down and select Troubleshoot > Other Troubleshooters.
- Click on Run beside Bluetooth.
- Once the process is complete, restart your device to see if the error has been resolved.
4] Update Device Drivers
Next, update all the drivers to their latest version. Outdated or corrupted drivers can also be responsible for why the Microsoft Designer keyboard is not pairing or working. Update your device drivers and check if the issue gets fixed. Here’s how you can do it:
- Open Settings and navigate to Update & Security > Windows Update.
- Right under it, look for a clickable link— View optional updates.
- Under Driver Updates, a list of updates will be available, which you can choose to install if you are facing an issue manually.
Alternatively, you can also use Intel Driver & Support Assistant to install the latest Intel drivers and AMD Driver Autodetect to install the latest AMD drivers.
5] Check the Keyboard’s Batteries
The Microsoft Designer keyboard needs two AAA batteries to function correctly. If these batteries get low or are dead, the keyboard may have trouble pairing. Insert new batteries and see if the error’s fixed.
6] Check the Keyboard for Physical Damages
Lastly, if none of these suggestions help, check your Microsoft designer keyboard for physical damage. If it is damaged, your keyboard may malfunction.
Read: How to use Keyboard Troubleshooter in Get Help app
I hope these suggestions help you.
How do you make the Microsoft Designer keyboard discoverable?
To make your Microsoft Designer keyboard discoverable, slide the bottom switch. The keyboard will now enter pairing mode, and the LED lights will start flashing.
Read: Surface Keyboard not working
How do you fix an unresponsive wireless keyboard?
If your wireless keyboard becomes unresponsive, replace its batteries or charge it if it’s rechargeable. If that doesn’t help, try re-plugging the receiver.
