When you go on to sign-in with your Microsoft account, Windows 10, sometimes throws up an error message reading – Microsoft account problem, We need you to fix your Microsoft account on Windows. There appears to be no specific reason why it occurs bit if you are looking for a workaround for this problem, continue reading further.
Microsoft account problem, We need you to fix your Microsoft account
You can do the following things to resolve your problem:
- Choose Password over PIN to sign in
- Turn off Shared experiences
- Run Microsoft Account Troubleshooter
- Disable Action Center notifications
1] Choose Password over PIN to sign in
Windows 10 offers its users both options – use Password or a PIN to secure their operating system, but many users prefer using a PIN. It’s easy as well as convenient to remember, than a long password. However, some users report that there’s a problem with a PIN that causes the above error message to appear. Simply replacing the PIN with the regular password is known to fix this problem. For more information on this, you can refer our earlier post – Windows 10 Sign in options.
3] Turn off Shared experiences
By default, Shared experiences feature is enabled in Windows 10, and your device is configured to share or receive from your own devices only. By disabling it, many users were able to fix the issue.
Click Start and select Settings. Then, choose System and scroll down to Shared Experiences. Here you will see a switch that lets you toggle the Share across devices feature to the On or Off position. Turn off this feature by toggling the switch to the Off position. See if the problem is solved.
There are several other things you could do:
- You could run Microsoft Account Troubleshooter and see if that works for you
- Log out and log in with your Local Account password or the Microsoft Account password again. Maybe it was a temporary glitch.
- If you are not using a Microsoft Account to sign in, create one, use it and see.
- You could disable Action Center notifications. But this is not a solution as such. You are just hiding the popup notification.
- You could also Verify your identity on this PC. If you have enabled two-step verification in an email account, there is a high chance of getting such an error on a Windows 10 computer.
To verify your identity open Settings > Accounts. Under Your Info, you will see a Verify your identity on this PC link. Click on Verify and follow the on-screen instructions. You will have to enter either your Email ID or Phone number to receive a code. This email ID and phone number should be the same that you entered while creating the Outlook or Hotmail account.
Hopefully, something should resolve the issue!