The Intel Driver & Support Assist tool allow you to download and install the latest version of the driver on your computer and assist you with some other useful software. However, when trying to install the Intel Drivet & Support Assist, we faced Installation error 0x80070643. This is mostly caused due to the absence of Microsoft Visual Studio C++ Redistributable and other related components. In this post, we will talk about this issue and see what you can do to resolve it.
Setup Failed
One or more issues caused the setup to fail. Please fix the issues and then retry setup. For more information see the log file.
0x80070643: Unknown issue with installation
Intel Driver & Support Assist Installation error 0x80070643
If you encounter Error 0x80070643 while installing Intel Driver & Support Assist, you can follow the solutions mentioned below:
- First run the Intel Driver & Support Assist uninstaller and then install the app
- Repair Microsoft Visual C++ Redistributable
- Install the latest version of Microsoft Visual Studio C++ Redistributable
- Disable Firewall
- Run Program Install and Uninstall troubleshooter
- Reinstall Microsoft C++ Redistributable
Let us talk about them in detail.
1] First run the Intel Driver & Support Assist uninstaller and then install the app
Intel Driver & Support Assist is a built-in tool that comes preinstalled on a lot of computers. We suspect that even in your case, the assistance was installed but was uninstalled for some unknown reason. Therefore, we recommend you install the uninstall first, run it, and then see if your issue is resolved. To download Intel Driver & Support Assist Uninstaller’s installation media, go to intel.com, then run the installer to install the application on your system. Once done, run the uninstaller, if it removes something, reboot your computer, and then install Intel Driver & Support Assist. Hopefully, this will do the job for you.
2] Repair Microsoft Visual C++ Redistributable
You might have a corrupted installation of Microsoft Visual C++ Redistributable, which is preventing you from installing the Intel Driver & Support Assist. To rectify this, we can repair the installation by following the steps mentioned below.
- Open Settings by Win + I.
- Then, go to Apps > Installed apps.
- Search for “Microsoft Visual Studio C++ Redistributable”, click on the three dots, and select Modify.
- Click on Repair.
Let the process complete, and once it is done, check if the issue is resolved.
3] Install the latest version of Microsoft Visual Studio C++ Redistributable
As mentioned earlier, Microsoft Visual Studio C++ Redistributable might be absent on your computer due to which you are encountering this issue. Therefore, we recommend you download the latest version of the Microsoft Visual C++ Redistributable Package and install it on your computer. Once it is installed, reboot your device, and try installing Intel Driver & Support Assist. Hopefully, this will do the job for you.
4] Disable Firewall
Next up, we recommend you run the DSA installer (Intel Driver & Support Assist installer) as an administrator, then add IDSA as an exception to your Antivirus or Firewall. In case, you are unable to find the program or unable to add it for some reason, go ahead with disabling the firewall temporarily (also any third-party antivirus if you are using one) and then try installing. However, make sure to enable the firewall back after the installation otherwise you will leave your computer vulnerable to threats such as viruses and malware.
5] Run Program Install and Uninstall troubleshooter
The Program Install and Uninstall troubleshooter helps you fix problems that stop you from installing or removing programs, which in this case, is Intel Driver & Support Assist, not just that, also repairs damaged registry keys. In order to use it, first go to microsoft.com and download the troubleshooter from there. Once you have downloaded the troubleshooter, run it. So, if the issue is because of a corrupted registry or anything else that our troubleshooter can detect, it will do so, and resolve it.
6] Reinstall Microsoft C++ Redistributable
If all else fails, our last resort is to uninstall all the available versions of the Microsoft C++ Redistributable from your computer. You can go to Settings > Apps > Installed apps, search for “Microsoft C++ Redistributable”, click on the three dots, and select Uninstall. Once done, you can go ahead and install the latest version of Microsoft C++ Redistributable from the hyperlinked website. Hopefully, this will do the job for you.
We hope that you can resolve the issue using the solutions mentioned in this post.
How do I install Intel driver and support assistant?
If you want to install the Intel driver and support assistant, you can go to intel.com and click on the Download button. Once you have downloaded it, run the installer, and let it install on your computer. After installing Intel driver and support assistant, you can run it, and let it detect your drivers.
Read: Intel Driver and Support Assistant No configuration data
Why is my Intel driver and support assistant not working?
If the Intel driver and support assistant are not working, you can try executing the solutions mentioned earlier. If they don’t work, try alternative apps to keep the driver updated. You can also try other methods, such as updating the driver from the manufacturer’s website or Windows Driver and Optional Update.
Also Read: Intel Driver and Support Assistant Scan Failure.