The deprecation of MSDT-based troubleshooters will soon be started. Now, in the next few months, the Troubleshooter links in Windows Settings will redirect to open the new Troubleshooters in the Get Help app. In other words, you need to open the Get Help app when you encounter issues with your device, such as a printer, network adapter, audio, etc., after the rollout of the next Windows 11 build release.
This article explains how to access and run the Get Help for Printer Troubleshooter in Windows 11 right now.
How do I run a Printer Troubleshooter?
You can run the Printer Troubleshooter from the Windows Settings panel. You need to open the System > Troubleshoot > Other troubleshooters. The current set of troubleshooters are msdt.exe based. After these are deprecated, the links in Settings will redirect to the new troubleshooter in the Get Help app now. This app includes all the options to eliminate any problem related to the printer.
How to run Printer Troubleshooter via Get Help app in Windows 11
To run the new Printer Get Help Troubleshooter in Windows 11, follow these steps:
- Search for get help in the Taskbar search box.
- Click on the individual search result to open the Get Help app
- Search for Run the Windows Printer troubleshooter.
- Click on the Yes button if it resolves your issue.
- Click on the No button if it doesn’t resolve your issue.
- Keep clicking on the No button until it solves your problem.
Let’s check out these steps in detail.
To run the Printer Troubleshooter, open the Get Help app. You can find it in the Start Menu, or you can use the Taskbar search box. In that case, search for get help in the Taskbar search box and click on the search result to open the app on your computer.
Next, you need to open the troubleshooting page by searching for Run the Windows Printer troubleshooter.
You can also click on this link to open the Printer Troubleshooter via the Get Help app.
Once done, you will find a window like this:
It displays a few methods to fix the issue. Before that, you need to know that there are two options – Yes and No.
Click on the Yes button if the current solution has worked for you; however, if it doesn’t, click on the No button.
In most cases, you might need to try more than one solution to get rid of any problem you are facing regarding your printer. In order to get the second solution, you need to click the No button.
For your information, it can check for installed printers – in case it cannot find the desired printer, it may ask you to check the connection or cables first. Following that, it verifies the Print Spooler service. In that case, you need to open the Services panel, find the Print Spooler service and verify whether it is running or not. You need to check them manually if you do not allow the Get Help app to access such services automatically.
Does Windows 11 cause printer problems?
No, Windows 11 doesn’t cause any printer problems. However, some users have got different issues while connecting as well as printing on Windows 11. These things are pretty common when there are some issues with your printer, Print Spooler service, etc. You need to run the Printer Troubleshooter to get rid of such problems.
That’s all! Hope this Troubleshooter has solved your problem.