This post features solutions to fix the Event ID 8193, Volume Shadow Copy Service error. VSS or Volume Shadow Copy Service facilitates conversations between server components. It also coordinates actions required to create consistent shadow copies or snapshots of data to be backed up. But recently, some users have complained about Event ID 8193, Volume Shadow Copy Service error on their Windows devices. Fortunately, you can follow these methods to fix it.
What causes VSS to fail?
The VSS error usually occurs when a user restarts cryptographic services after installing the DHCP role on a device. When this happens, the network service account is disabled, and it initializes the system writer under the network service account. However, other reasons this may occur are:
- Insufficient Disk Space
- Corrupted or Missing VSS Components
- Interference from other applications and Services using VSS
Fix Event ID 8193, Volume Shadow Copy Service Error
To fix the Event ID 8193 Volume Shadow Copy Service error, firstly, restart your device. Also, check if your device has enough disk space on the volume where the shadow copy is being created. However, if that doesn’t help, follow these tested fixes:
- Run SFC to check for corrupted or missing VSS components
- Allow permissions to Network Service Account via Registry Editor
- Delete Temporary Internet Files
- System Restore to a point before the problem started
- Repair Windows Installation
Now let us see these in detail.
1] Run SFC and DISM to check for corrupted or missing VSS components
Event 8193 may occur due to corrupted/damaged VSS components or system image corruptions. Run SFC and DISM to scan and repair these. Here’s how:
- Click on the Windows key and search for Command Prompt.
- Click on Run as Administrator.
- Type the following commands one by one and hit Enter:
For SFC: sfc/scannow
For DISM: DISM /Online /Cleanup-Image /CheckHealth DISM /Online /Cleanup-Image /ScanHealth DISM /Online /Cleanup-Image /RestoreHealth
- Restart your device once done and check if the Volume Shadow Copy Service error is fixed.
2] Allow permissions to Network Service Account
The Event ID 8193, Volume Shadow Copy Service Error can also occur if the Network service account doesn’t have appropriate permissions in the Registry Editor. To fix it, allow all permissions to the Diag key. Here’s how:
Via Registry Editor
Open the Registry Editor and navigate to the following path:
Right-click on the Diag key and select Permissions.
Under Permissions allow full control and click on OK to save the changes.
Open Windows Powershell as an Administrator.
Type the following command and hit Enter.
$path = 'HKLM:\System\CurrentControlSet\Services\VSS\Diag\'
$sddl = 'D:PAI(A;;KA;;;BA)(A;;KA;;;SY)(A;;CCDCLCSWRPSDRC;;;BO)(A;;CCDCLCSWRPSDRC;;;LS)(A;;CCDCLCSWRPSDRC;;;NS)(A;CIIO;RC;;;OW)(A;;KR;;;BU)(A;CIIO;GR;;;BU)(A;CIIO;GA;;;BA)(A;CIIO;GA;;;BO)(A;CIIO;GA;;;LS)(A;CIIO;GA;;;NS)(A;CIIO;GA;;;SY)(A;CI;CCDCLCSW;;;S-1-5-80-3273805168-4048181553-3172130058-210131473-390205191)(A;ID;KR;;;AC)(A;CIIOID;GR;;;AC)S:ARAI'
$acl = Get-Acl -Path $Path
Set-Acl -Path $Path -AclObject $acl
Close the Command Prompt and see if the error gets fixed.
3] Delete TemporaryInternetFiles
VSS errors can occur if the disk in which the shadow copy is being created is running low on space.
To fix this, clear the contents of the TemporaryInternetFiles folder and see if the error gets fixed. Here’s the location of the folder:
4] System Restore to a point before the problem started
In case of an install failure or data corruption, System Restore can make your device to working condition without reinstalling the operating system. Doing so will repair the Windows environment by installing the files and settings saved in the restore point. Here’s how you can perform a System Restore.
Note that this can be done only if you’ve created a System Restore Point earlier.
5] Repair Windows Installation
If none of these methods were able to help you, repair the Windows OS using the Installation media. Here’s how you can do it:
- Download Windows ISO and create a Bootable USB or DVD drive
- Boot from the media and choose Repair your computer.
- Under Advanced Troubleshooting, select Advanced Options > Troubleshoot.
- Now click on Startup Repair and follow the instructions on-screen.
I hope this helps.