As far as the saving of web passwords are concerned in Internet Explorer, Credential Manager is the built-in tool in Windows 10/8/7, which IE uses to store credentials. However, I have noticed that on many of the sites, IE doesn’t provide me the option to save credentials. Thus for almost 60% of sites, I visit using IE, I have to enter the login details, again and again, session after session. In other words, this Credentials Manager feature isn’t working properly on my system – otherwise, I wouldn’t have faced such an issue.

Credential Manager not working

So how can one fix this problem so that Credential Manager becomes fully functional again and starts saving my credentials for the sites I desire? Well, if you too are fed up with this issue, here are the fixes you can try to solve it. But first, open Services Manager and make sure that the Credential Manager service and its Dependencies are started and working properly.

FIX 1: Using Manual Options

1. Press Windows Key + R combination, type put inetcpl.cpl in Run dialog box and hit Enter to open the Internet Properties window.

2. In the Internet Properties window, switch to the Content tab; then click Settings under AutoComplete section. Now in the AutoComplete Settings window, clear all the checked entries, click OK and then reselect the entries as selected before and again click OK. That means you have to deselect the entries there. When you’re done, reboot the machine, check the status of your problem, if it is not fixed yet; go to the next step.

3. Now in the Internet Properties window, switch to General tab, click on the Delete button as shown below. This will open Delete Browsing History window, where you’ve to select all the options and click Delete. This will finally clear the cache, and your problem should be solved by now.

FIX 2: Using Registry Editor

1. Press Windows Key + R combination, type put Regedt32.exe in Run dialog box and hit Enter to open the Registry Editor.

2. Navigate to the following location:

HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main

3. In the right pane of this location, look for the FormSuggest PW named string (REG_SZ). If it is not there, you can create it manually using Right-click > New > String Value. Double click on the same string to modify its Value data:

4. In the above-shown box, set the Value data to yes and click OK. You may now close the Registry Editor and reboot to get results.

FIX 3: Restart Windows Services

Open Services Manager and ensure that the following Services are started. If they are already running, Restart them.

• Credential Manager
• CredentialEnrollmentManagerUserSvc
• Remote Protocol Call.

I hope you find the article useful!

• Tags: Credential Manager