While opening the Credential Manager on your computer, if you get The system cannot find the path specified, Error code: 0x80070003, here is how you can bypass the issue and open the Credential Manager. Although it happens in the Enterprise system, you might find the same problem on your home computer as well. Either way, you need to go through these solutions to get rid of this problem. The entire error message says:
Credential Manager Error
The location could not be found. If the selected location is on a removable device, ensure that the device is connected.
Error code: 0x80070003
Error Message: The system cannot find the path specified.
Credential Manager: The system cannot find the path specified, Error 0x80070003
To fix The system cannot find the path specified error in Credential Manager on Windows 11/10 computers, follow these steps:
- Restart Credential Manager service
- Check service dependencies
- Add exclusion in Dell Security Management Server
To learn more about these steps, continue reading.
1] Restart Credential Manager service
Credential Manager service is one of the services that is required for the user to use the Windows Credential Manager on their computers. No matter whether you use Windows 11, Windows 10, or any other version, this service must be running all the time in the background. Otherwise, you might find problems like this one. Make sure its startup type is set to Manual and it is running. Even if this service is already running, you might find the same issue. In such situations, you need to restart the service in order to get rid of this problem.
Therefore, follow these steps to restart the Credential Manager service:
- Press Win+R to open the Run prompt.
- Type services.msc and hit the Enter button.
- Double-click on the Credential Manager service.
- Click on the Stop button.
- Select Manual from the Startup type drop-down list.
- Click the Start button.
After that, you need to restart your computer. If the issue doesn’t resolve, follow the other solutions.
2] Check service dependencies
Most of the services, including Credential Manager, have various dependencies. In other words, one service is dependent on another service. It could be one or multiple services. If one of the dependencies is not running correctly, you will find the above-mentioned issue.
To find the Service Dependencies of the Credential Manager service, you need to double-click on the respective service and switch to the Dependencies tab. Then, expand the service listed here to find the list.
On most computers, you can find these two services:
- DCOM Server Process Launcher – Startup: Automatic
- RPC Endpoint Mapper – Startup: Automatic
If you are getting the same, you need to close the current window and double-click on those services one after one and check if they are running properly or not. Ensure that their Startup type is set to Automatic. You can restart these services also.
3] Add exclusion in Dell Security Management Server
If you are getting this problem in a Dell enterprise environment, you need to follow something else other than those two aforementioned solutions. You need to head to the following path:
Populations > Enterprise > Policy-Based Encryption > SDE Encryption Rules
Here you need to enter the following line:
Then, click on the Save button.
Following that, navigate to Management > Commit and click on the Commit Policies button to apply the change.
Once done, you won’t find the issue anymore.
Where does Windows Credential Manager store passwords?
The location of the Windows Credential Manager store is %Systemdrive%\Users<Username>\AppData\Local\Microsoft\Credentials. It is a folder that contains the different credentials you’ve saved in the Credentials Manager in an encrypted format. Make sure not to change anything inside it, and it should only be used through the control panel. To access and use Windows Credential Manager, you can follow this guide.
How do I restart the Credential Manager service?
To restart the Credential Manager service in Windows 11/10, you need to open the Services panel first. For that, press Win+R > type services.msc and hit the Enter button. Then, double-click on the Credential Manager service and click the Stop button. Next, click on the Start button and finally, click the OK button.