Credential Manager Error: Access is denied, 0x80070005

If you get the “Access is denied” error when opening Credential Manager on your Windows 11/10 PC, these troubleshooting tips will help. It comes with an error code 0x80070005. Whether you see only the error code or the full message, the solutions are the same for Credential Manager.

The entire error message says:

Credential Manager Error
You do not have permission to save files to this location. Select a different location.
Error code: 0x80070005
Error Message: Access is denied.

The main reason you are getting this error is that you don’t have the correct permissions. If your administrator has blocked you from accessing the Credential Manager, you won’t be able to use this utility on your Windows 11/10 PC. Even if you are using a home computer and you are the only user, you might still encounter this issue. If so, the following solutions may help.

Fix Credential Manager Access is denied Error 0x80070005

To fix the Access is denied error in Credential Manager on Windows 11/10 computers, follow these steps:

Check Credentials folder permissions
Restart the Credential Manager service

To learn more about these solutions, keep reading.

1] Check Credentials folder permission

This is the first thing you should check when you get error code 0x80070005, or the Access is denied error in Credential Manager. As said earlier, this error mainly occurs when your user account doesn’t have the correct permission to access the Windows Credential Manager. Therefore, the easiest solution to troubleshoot this issue is to verify the file and folder permission. If the correct permission or user account is not set, you need to add it accordingly.

For that, do the following:

Open File Explorer.
Navigate to this path: C:\Users\your-username\AppData\Roaming\Microsoft
Right-click on Credentials and select Properties.
Go to the Security tab and click the Edit button.
Click the Add button and select the user account.
Click the OK button.
Click on the Full control/Allow checkbox.
Click the OK button to save the change.

Once done, restart your computer and check if it resolves the issue or not.

Note: You must replace the your-username with the original username you have been using on your computer. Secondly, you need to show hidden files and folders to get the AppData folder in the File Explorer.

Read: You don’t currently have permission to access this folder or file

2] Restart Credential Manager service

Credential Manager service cannot handle any interruption as long as you want to use the Windows Credential Manager smoothly. If this service has some issues, you cannot use the Windows Credential Manager. Therefore, follow these steps to restart the Credential Manager service on Windows 11/10 PC:

Search for services in the Taskbar search box.
Click on the individual search result.
Double-click on the Credential Manager service.
Click on the Stop button.
Click on the Start button.
Click the OK button to save the change.

Next, restart your computer and check if the problem remains or not.

How do I fix the Credential Manager error?

To fix any Credential Manager error, first find the exact error message or error code. Different error codes/messages require different solutions, but in most cases, you need to restart the Credential Manager service in the Services panel. On the other hand, you might also need to check for dependencies and user account permission as well.

Read:

How do I restart the Credential Manager service?

To restart the Credential Manager service in Windows 11/10, first open the Services panel. To do that, search for services.msc in the Taskbar search box and click on the search result. Then, right-click on the Credential Manager services and choose the Restart option.

Read:

Hope you have found these solutions useful.

Read: Fix Enter network credentials error on Windows.