Clear & Reset Windows Store Cache in Windows 8 | 8.1

One of the new features of Windows 8, is downloading of Windows Store applications. Often you might encounter issues where the downloading it stuck half way or when you try to install or update the Windows 8 application, you will stuck somewhere in the middle, and nothing really happens.

For such cases we have already written a few articles that will help you fix the problem:

  1. Unable to Install Apps from Windows 8 Store
  2. Error 0x80073cf9 While Installing Apps From Windows Store In Windows 8
  3. Error Code 0x8024600e When Trying To Install Or Update Windows Store Apps
  4. Unable to update Windows Store applications on Windows 8
  5. Random Windows 8 Metro App Crashes & Freezes
  6. Fix: Windows Store apps crashing in Windows 8, by performing Clean Uninstall using PowerShell
  7. Windows 8 Apps Troubleshooter
  8. Repair Windows 8 Apps.

Today I discovered a way to reset the cache  for Windows Store. What it does, is that it resets the Windows Store without changing account settings or deleting installed apps.

Clear & Reset Windows Store Cache with WSReset.exe

The process is a lot easy and simple:

  • Go to Windows Modern UI screen
  • Type in WSReset.exe

image thumb12 Clear & Reset Windows Store Cache in Windows 8 | 8.1

  • Click on Run as administrator

Windows Store will openand you’ll get a conformation message saying that: The cache for the Store was cleared. You can now browse the Store for apps.

image thumb13 Clear & Reset Windows Store Cache in Windows 8 | 8.1

It will the take you back to Windows Store. Now try to install or update the apps or download fresh apps and see if it’s working like it should.

I hope you find this tip helpful.

Posted by on , in Category Windows with Tags
Shyam aka “Captain Jack” is a Microsoft MVP and a Windows Enthusiast whose area of expertise is Crash Dump Analysis and Advanced Windows troubleshooting. He has developed Windows based Tools like SF IE Restorator for troubleshooting Internet Explorer issues and SF Diagnostic Tool for collecting Crash dump files for troubleshooting purpose. He blogs at
  • Vinit Pratap

    windows store is not opening after performing reset, i tried hard but no result. plz help

  • Shyam Sasindran

    That’s strange. Have you tried reboot your system? Try running Apps troubleshooter

  • Daniol71

    Hi, I get an error message saying Windows can’t find the cache file

  • Shyam Sasindran

    Try the Windows Update Troubleshooter

  • dudezz005

    thnx it solved it like a charm !!!!

  • Edvan

    Happens to me the error 0×80080206 when trying to download microsoft solitaire collection, wsreset I tried but did not work, how can I solve this problem?

  • Shyam Sasindran
  • Rene Salmon

    my computer says it can’t find the ms-windows-storePurgeCache is missing that i miss typed it how do i fix this

  • Shyam Sasindran

    Run this command

    powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRootWinStoreAppxManifest.xml

  • ASA

    what if your store app isnt working? for me it would constantly say that the internet sever was timed out and that i should refresh, and when i do it still wouldnt work. i have restarted the computer, had anti-virus software working even before it happened and i still dont know why it wont work.

  • ASA

    it says that with all my apps when i try to open them, anything that needs internet access, wont open.:(

  • Jazmine

    I reset the cache and it said the cache for the store was cleared, but I still couldn’t install apps. I get the error 0xc0020017

  • Shyam Sasindran
  • Dars

    its coming as Unrestricted is not a name of function what shall I do????

  • meed malik

    it works. thankz

  • DCMatrix

    i have tried all the fix’s suggested. WSreset just brings me to the hanging screen, i have tried renaming the cache file as suggested in other posts but still no joy? can i uninstall and reinstall the store?

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