Clear & Reset Windows Store Cache in Windows 10/8.1

One of the new features of Windows 10/8, is downloading of Windows Store applications. Often you might encounter issues where the downloading of Windows Store apps get stuck half way or when you try to install or update it on your Windows 10/8 PC, it does not work.

UPDATE: Windows 10 v1607 and later now allow you to Reset Windows Store apps in Windows 10 via Settings.

For such cases we have already written a few articles that will help you fix the problem:

  1. Unable to Install Apps from Windows Store
  2. Windows Store Acquiring License error
  3. Error 0x80073cf9 While Installing Apps From Windows Store In Windows 10/8
  4. Error Code 0x8024600e When Trying To Install Or Update Windows Store Apps
  5. Unable to update Windows Store applications on Windows 8
  6. Random Windows App Crashes & Freezes
  7. Fix: Windows Store apps crashing in Windows by performing Clean Uninstall using PowerShell
  8. Windows 8 Apps Troubleshooter
  9. Repair Windows Store Apps
  10. Windows Store not opening.

Today I discovered a way to reset the cache for Windows Store. What it does, is that it resets the Windows Store without changing account settings or deleting installed apps.

Clear & Reset Windows Store Cache with WSReset.exe

The process is a lot easy and simple. Run CMD as administrator, type WSReset.exe and hit Enter. Or else:

  • Go to the Start Screen or the Windows Modern UI screen
  • Type in WSReset.exe


  • Click on Run as administrator

Windows Store will open and you’ll get a conformation message saying that: The cache for the Store was cleared. You can now browse the Store for apps.


It will the take you back to Windows Store. Now try to install or update the apps or download fresh apps and see if it’s working like it should.

If you receive an error – Windows cannot find ‘ms-windows-store:PurgeCaches’. Make sure you typed the name correctly, and then try again, you need to reregister the Windows Store app by running the following command in an elevated command prompt window:

powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\WinStore\AppxManifest.xml

Incidentally, our freeware FixWin 10 for Windows 10, lets you reset Windows Store Cache, in a click.

If this doesn’t help, you may want to repair your corrupt Windows Image or Component Store using DISM.

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Shyam aka “Captain Jack” is a Microsoft MVP alumnus and a Windows Enthusiast with an interest in Advanced Windows troubleshooting. Suggestions made and opinions expressed by him here are his personal one's and not of his current employers. He blogs at