Microsoft Store Get button does not work in Windows 11/10

Occasionally, when you try to download some apps from the Microsoft Store and click on the ‘Get’ button, nothing happens. The ‘Get; button just flashes and then reverts to ‘Get’ again. While there appears no known reason why the problem occurs, you can try a few methods if the Get button is not working in the Microsoft Store.

Microsoft Store Get button not working

If all the updates are installed and you have tried wsreset, switching to a local account, or running PowerShell commands to reinstall the Store and still nothing works, do the following:

1. Run Windows Store Troubleshooter
2. Sign out and Sign-in your Microsoft Account
3. Bypass Get option via ‘Add to cart’ method
4. Reinstall Microsoft Store

Read on to learn the details.

1] Run Windows Store Apps troubleshooter

Windows 11:

Open Windows 11 Settings > System > Troubleshoot > Other Troubleshooters. Run the Windows Store Apps Troubleshooter that you see there.

Update: However, you might need to use the Get Help app in the latest build of Windows 11. In that case, search for get help in the Taskbar search box and open the app by clicking on the search result. Then, search for microsoft store apps troubleshooter and follow the screen instructions.

Windows 10:

Press the Windows 10 Start button, and choose ‘Settings’. In the Windows Settings window that opens, select ‘Update & security’

Under the ‘Update & Security’ section, choose ‘Troubleshoot’.

In the right-pane scroll down to the bottom and click ‘Windows Store Apps’.

Hit the ‘Run the Troubleshooter’ button and restart your PC once thr execution is over.

2] Sign out and Sign-in your Microsoft Account

Open the Microsoft Apps Store. Click on your profile picture, visible in the upper-right corner of your computer screen.

Choose ‘My Microsoft’ account and click on the ‘Sign-out’ link.

Once done, wait for a few seconds and sign back again.

Check if the problem persists.

3] Bypass Get option via ‘Add to cart’ method

Launch the Microsoft Store app and go to the app you would like to install. Here’ if you find the ‘Get’ button is not working, switch to the ‘Add to cart’ option.

The app you are trying to install will be added to the cart. Now, proceed further and press ‘Continue shopping’ or choose the ‘View Cart’ option.

When inside the Cart window, hit the ‘Checkout’ button under ‘Order Summary’.

You should now be directed to the ‘Review and place order’ page. Proceed to ‘Place order’.

Confirm the order then, close and Exit the Microsoft Store app.

Relaunch the Microsoft Store app and try looking for the app, you purchased recently.

When you go to the app page, you’ll see the ‘You own this app’ tag. Rather than seeing the ‘Get’ button, you will an ‘Install’ option, bypassing the ‘Get’ option completely.

Hit the ‘Install’ button to begin downloading the app followed by its installation.

4] Reinstall Microsoft Store

You can reinstall the Microsoft Store app on Windows 11 and Windows 10 computers using Windows PowerShell. For that, you need to open the PowerShell with administrator privilege and enter this command first:

Get-AppxPackage -allusers *WindowsStore* | Remove-AppxPackage

Then, use the following command to reinstall and re-register:

Get-AppxPackage -allusers *WindowsStore* | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

Finally, close all the windows and restart your computer.

Let us know if this helped you.

Read: This app will not work on your device Microsoft Store error

Why is Microsoft Store not working Windows 11?

There could be numerous reasons why the Microsoft Store is not working or closes immediately after opening on a Windows 11/10 PC. It could happen due to incorrect date and time settings, incorrect proxy installation, etc. In order to fix this problem, you need to reset the Microsoft Store app using the Windows Settings panel. On the other hand, you should also check the proxy settings as well.

Why is there no Get option on Microsoft Store?

If there is no Get option in the Microsoft Store, you might need to go through the above-mentioned solutions. There could be times when you might face this problem while downloading an app or game from the Microsoft Store. However, you need to log into your account again, reset Microsoft Store, etc., to fix the issue. If nothing helps, you can re-register the app using Windows PowerShell.

Read: Microsoft Store is not opening after reset.