Get Windows 10 app icon is missing or not showing in Windows 8.1 / 7 taskbar

While most of you may have already reserved your Windows 10 Upgrade and also maybe even removed or hidden the Windows 10 Upgrade app icon from the taskbar, there may be some of you who may not be still seeing this icon in your taskbar. If Get Windows 10 app icon is missing or not showing in Windows 8.1 / 7 taskbar, then this post will help you troubleshoot the issue and enable it.

If your device is or has been connected to a domain, or is managed by a system administrator, it may be blocked from the upgrade reservation. If your copy of Windows is not genuine, or if you have a Volume License copy, the icon will not appear.

Get Windows 10 app icon is missing

windows 10 app icon

KB3035583 is a Windows Update offered by Microsoft, which appears in the list of ‘Important’ updates. It is this update which is responsible for the Windows icon. Microsoft describes this as an update that enables additional capabilities for Windows Update notifications when new updates are available to the user in Windows 8.1 and Windows 7 SP1. You can download it manually by clicking here.

Here are a few things that will help you troubleshoot your problem:

1] You have to be running a genuine copy of Windows 8.1 Update or Windows 7 SP1. This offer is not being offered to users of Windows 8.1 Enterprise, Windows 7 Enterprise or Windows RT 8.1. If your device is managed as part of a school or business network, you will not get this icon notification. To be able to install this update, your computer must have the KB2919355 update installed for Windows 8.1 systems or Service Pack 1 installed for Windows 7 systems.

2] On Windows systems that cannot run Windows 10, Microsoft will not show the Get Windows 10 app icon before July 29th.  After July 29th, Microsoft will enable the icon in the system tray.  This is to help ensure that you can easily check your PC’s compatibility if you choose.

3] Ensure that you have checked for the latest Windows Updates and downloaded and installed them.

4] Check Windows Update for an updated version of KB2976978  for Windows 8.1 or KB2952664 for Windows 7 SP1.

5] You will have to ensure that your Windows 8.1 has installed the KB2919355 update, commonly referred to as the Windows 8.1 Update. If you haven’t done so, please do so.

6] If you still do not see the icon, open  Control Panel\All Control Panel Items\Programs and Features and click on View installed updates. Ensure that your computer has installed the KB3035583 update. If you haven’t, you may download it from here and install it manually. Restart your computer. You could also verify it by running the following command in an elevated CMD:

dism /online /get-packages | findstr 3035583

Enable the Get Windows 10 icon

If the update is installed, you will see its Package Identity.

7] Sometimes, simply uninstalling the KB3035583 update and reinstalling it may make the icon appear in the taskbar. Remember to reboot.

8] If you’re still not seeing the icon, Microsoft Support staff suggests that you try running the following file and see if it helps you.

Open Notepad, copy-paste the following text and save it as a .cmd file to say your C drive. You could save it as, say, Win10Upgrade.cmd.

REG QUERY "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\AppCompatFlags\UpgradeExperienceIndicators" /v UpgEx | findstr UpgEx
if "%errorlevel%" == "0" GOTO RunGWX
reg add "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\AppCompatFlags\Appraiser" /v UtcOnetimeSend /t REG_DWORD /d 1 /f
schtasks /run /TN "\Microsoft\Windows\Application Experience\Microsoft Compatibility Appraiser" 
:CompatCheckRunning
schtasks /query /TN "\Microsoft\Windows\Application Experience\Microsoft Compatibility Appraiser"
schtasks /query /TN "\Microsoft\Windows\Application Experience\Microsoft Compatibility Appraiser" | findstr Ready
if NOT "%errorlevel%" == "0" ping localhost >nul &goto :CompatCheckRunning
:RunGWX
schtasks /run /TN "\Microsoft\Windows\Setup\gwx\refreshgwxconfig"

Now open an elevated command prompt and run the file from the location you saved to viz. in our case C drive. Here, you would type the following in the Command Prompt window and hit Enter:

C:/Win10Upgrade.cmd

The tool may take a while to run and complete is job, so please be patient.

9] UPDATE: Download and use this Troubleshooter released by Microsoft. It may help you fix the problem.

Do let us know if any of these suggestions have helped you.

If you still do not see the icon, you can download Windows 10 ISO and move forward.

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Anand Khanse is the Admin of TheWindowsClub.com, a 10-year Microsoft MVP Awardee in Windows (2006-16) & a Windows Insider MVP. Please read the entire post & the comments first, create a System Restore Point before making any changes to your system & be careful about any 3rd-party offers while installing freeware.