Your Phone app not working or will not open on Windows 10

Your Phone is a Windows 10 UWP app by Microsoft that brings in the integration of a smartphone with the computer running Windows 10. Currently, it can sync your smartphone’s notifications, Photos, and Messages with the computer. In the future, it will be able to cast your Android phone’s screen to Windows 10 screen. But some users have been reporting that the Your Phone app does not start properly or won’t launch at all. It is a pretty annoying issue and is caused by damaged system files or corrupt installation of the app. We will be checking out how to fix Your Phone app not working or will not open issue.

Your Phone app not working or will not open

Your Phone app not working or will not open

The following working methods should be adequate to get the Your Phone app working back again:

  1. Use Windows Store App Troubleshooter
  2. Reset your Android phone cache
  3. Unlink and link your devices
  4. Reset the Your Phone app
  5. Uninstall and Reinstall the Your Phone app

1] Use Windows Store App Troubleshooter

Your Phone app not working

Open the Windows 10 Settings App and navigate to Update & Security > Troubleshoot. On the right side panel, you will find various troubleshooters.

Locate Windows Store Apps Troubleshooter, and run it. Follow the on-screen instructions, and it will fix common problems around the app. Once complete launch the app, and check if the issue exists.

2] Reset your Android phone cache

Open your Android phone, go to Settings > Apps > Your Phone Companion > Tap Force Stop > Tap Storage > tap Clear Cache and Clear Data.

3] Unlink and link your devices

Open Windows 10 Settings > Phone > Unlink this PC.

On your PC, accounts.microsoft.com/devices, and sign in with your Microsoft account. Go to Devices page > Show details > More actions > Unlink this phone.

Now link your devices again.

4] Reset Your Phone app

Your Phone app not working or will not open

  1. Open the Windows 10 Settings App and navigate to Apps > Apps & Features.
  2. On the right side panel, look out for the entry of Your Phone.
  3. Select it and then select Advanced options.
  4. Under the section of Reset, click on the button that says Reset.

You should be good to go now.

5] Uninstall & Reinstall Your Phone app

Install Your Phone App from Windows Store

It is a reasonably straightforward method. Use the Windows 10 Store Apps Uninstaller available on Technet to uninstall the Your Phone app. Then install the app again from Microsoft Store. Since this is a fresh installation, it will not have any corrupted file or app issues. The application should open without any problem.

These tips should resolve any problem around Your Phone App.

Posted by on , in Category Windows with Tags
Ayush has been a Windows enthusiast since the day he got his first PC with Windows 98SE. He is an active Windows Insider since Day 1 and is now a Windows Insider MVP. He has been testing pre-release services on his Windows 10 PC, Lumia, and Android devices.

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