Windows 11/10 continues to periodically receive updates to get the latest security patches and new features. However, many people who try to install large feature updates are reporting to encounter error code 0xC19001e2. The message for this error is MOSETUP_E_PREINSTALL_SCRIPT_FAILED. This error occurs when a preinstall script fails to execute or returns an error. Many users who are trying to update to a newer Windows 11/10 version have been reporting this error.
Windows Update error 0xC19001e2
If you receive error 0xC19001e2 when installing a Feature Upgrade on Windows 11/10, then try these fixes:
- Reset Windows Update components.
- Use the offline Update setup file.
- Use Windows Update Troubleshooter.
1] Reset Windows Update components
You need to delete the contents of the SoftwareDistribution folder & reset the Catroot2 folder to fix your issues. They contain some temporary system files that are responsible for applying updates to a computer. They include data that support Windows Updates as well as installers for new components.
2] Use the offline update setup file
When the inbuilt Windows Update utility does not work, you can try to install it using the offline setup file. In case you get this error while installing a minor cumulative update, you need to get it from Microsoft’s Update Catalog.
If you get this error while installing a feature update, get an ISO file offline downloaded and install it as intended.
3] Use Windows Update Troubleshooter
I hope this helped you in fixing this error.
PS: If you need more idea,s then this post titled Windows Update fails to install will help you.