Fix Windows Update error 0x80080005 on Windows 10

There are a number of things that can go wrong with the Windows Update module of Windows 10. Out of a number of fixable errors, Error 0x80080005 is one of the errors whose cause is dependent on a number of factors. The people who encounter this error are not able to get the download of the requested update started on to their computers. This can be due to both first party and third party factors on a computer. This includes software by the third party or the overall internal components that help in the functioning of the Windows Update module. Today, we will be helping you to fix this issue no matter what the cause for the error is.

Windows Update Error 0x80080005

There were some problems installing updates, but we’ll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x80080005).

Windows Update Error 0x80080005

Before you begin, you might want to create a System Restore point first, as it can help you to reverse undesirable or unwanted changes.

We will be taking a look at the following fixes to fix Windows Update Error 0x80080005 on Windows 10-

  1. Use Windows Update Troubleshooter.
  2. Disable your Antivirus or Firewall.
  3. Grant Full Control of System Volume Information directory
  4. Reset SoftwareDistribution & Catroot2 folders.

1] Use Windows Update Troubleshooter

windows update troubleshooter

Run Windows Update Troubleshooter. You can also try to run Microsoft’s Online Windows Update Troubleshooter and check if that is any help in fixing any of your issues.

2] Disable your Antivirus or Firewall

You can try to temporarily disable Windows Defender which is installed out of the box on your Windows 10 computer. You can also disable your Windows Firewall on your computer and check if that fixes the errors that you are encountering. If you are using 3rd-party security software, disable them and see.

3] Grant Full Control of System Volume Information directory

Start by hitting the WINKEY + X combinations and select Command Prompt (Admin) to launch Command Prompt with Administrator Privileges.

Now, run the following command-

cmd.exe /c takeown /f "C:\System Volume Information\*" /R /D Y && icacls "C:\System Volume Information\*" /grant:R SYSTEM:F /T /C /L

It will run a batch of tasks and will show their status on your command line window.

Once it is all done, just exit the Command Prompt.

Reboot your computer and check if that fixes your issues.

4] Reset SoftwareDistribution & Catroot2 folders

To rename SoftwareDistribution & reset Catroot2 folders, start by hitting the WINKEY + X combinations and select Command Prompt (Admin) to launch Command Prompt with Administrator Privileges.

Now copy and paste the following commands one by one in the Command Prompt console and hit Enter.

Shutdown Windows 10 without installing any Updates

net stop wuauserv
net stop bits
net stop cryptSvc
net stop msiserver

This will stop all the Windows Update Services running on your Windows 10 PC.

After that, type in the following commands to rename the respective directories on your computer,

ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
ren C:\Windows\System32\catroot2 catroot2.old

Finally, type in the following commands and hit Enter to restart the Services for Windows Update that we stopped earlier,

net start wuauserv
net start bits
net start cryptSvc
net start msiserver

Close Command Prompt and reboot your computer and check if that fixes the error mentioned above.

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Posted by on , in Category Windows with Tags
Ayush has been a Windows enthusiast since the day he got his first PC with Windows 98SE. He is an active Windows Insider since Day 1 and is now a Windows Insider MVP. He has been testing pre-release services on his Windows 10 PC, Lumia, and Android devices.