Are you experiencing a blue screen or random crashes with the What Failed: ‘IntcOED.sys’ error code on your Windows 11 or Windows 10 computer? Some users have encountered a blue screen accompanied by the What Failed: ‘IntcOED.sys’ error code. This is the blue screen error that occurs while Windows installs a collective update or while installing the remaining drivers. It is also known as a fatal error as the OS stops working.
If you are one of the affected users, you have landed on the correct page. Here, we have mentioned the solutions that helped affected users to get rid of the error. You try these fixes and resolve the error without much trouble.
What is IntcOED.sys?
IntcOED.sys is an error on Windows that leads to the appearance of a blue screen. The majority of the users reported that the main culprit behind this problem is inconsistency with Intel’s SST or Smart Sound Technology. However, other reasons can also lead to developing the IntcOED.sys error code.
When does IntcOED.sys Failed error occur?
One of the most common causes of the IntcOED.sys failed error is issues developed due to driver-related problems. In that case, the Windows Audio troubleshooter can help by using automated fixes. You need to run the Windows Audio troubleshooter and follow the instructions given. Make sure you go for the recommended solution.
Conflict with OED driver
Another reason for developing IntcOED.sys failed error is a conflict between different system processes. In that case, you will see OED driver issues on the Surface Book Perf base device. The only solution is to force the system to uninstall the existing OED driver. Use the version that is compatible with the system processes.
Corrupted Smart Sound Technology driver
Did you know that corrupted or damaged driver files can cause a problem with the audio system? The best solution is to roll back the existing Sound Technology OED driver. After that, you need to let the system opt for an equivalent compatible with the system.
Fix What failed IntcOED.sys Blue Screen error
There are various solutions that can help you to fix IntcOED.sys failed error. The accompanying message could include Driver Unloaded without canceling pending operations. We have provided the latest fixes that are 100% working to date.
- Uninstall or Reinstall Intel’s Smart Sound Technology (SST)
- Run Playing Audio Troubleshooter
- Update Drivers Using Intel Driver & Support Assistant
- Update BIOS.
- Uninstall Recent Feature update.
- Run SFC and DISM scans.
- Restore computer to factory settings.
You will need administrator permission or an account to resolve this.
1] Uninstall or Reinstall Intel’s Smart Sound Technology (SST)
One of the simplest ways to fix the IntcOED.sys failed error on Windows is to uninstall the SST or Intel Smart Sound Technology. After that, you can reinstall it if you want. However, users report that reinstalling SST might not fix the issue. For the best results, keep SST uninstalled, and that way, you will get rid of the blue screens.
Check out the steps you must adopt to uninstall SST
- Press Windows and R keys simultaneously to open the Run dialog box.
- Type devmgmt.msc and press Enter. It will open the Device Manager that offers admin access.
- Here, you need to look out for Sound, Video, and Game Controllers in the list of device categories.
- Expand the category and locate Smart Sound Technology OED.
- Right-click on Smart Sound Technology OED. From the context menu, select Uninstall Device option.
- You will get a pop-up message that asks if you are sure you want to uninstall the device, press Yes.
- Now, you need to wait until the uninstallation occurs.
- Restart the PC.
After that, check if the IntcOED.sys failed error still occurs.
2] Run Playing Audio Troubleshooter
Often, the cause of IntcOED.sys failed error is an improperly ported sound driver from Windows. In that case, Microsoft itself has put forward a fix that you can apply. Here are the steps that you need to follow to run the Audio Troubleshooter –
- Click on the Windows icon (extreme left bottom corner of the screen). From here, you need to open Settings.
- Click on the System
- Select Troubleshoot on the left pane from the list of options, followed by Other Troubleshooters from the right-hand side settings.
- Select Playing Audio. Click on Run the Troubleshooter from the drop-down.
- It would help if you waited as Windows will scan the system for audio-related issues.
- If everything is fine, you have to look out for other solutions.
- However, you will get a pop-up message with instructions if there is an issue.
- Click on Yes, Open Audio Enhancements.
After that, restart the system and check if the problem is fixed.
Read: Fix hardlock.sys Blue Screen Of Death error
3] Update Drivers Using Intel assistant Software
Sometimes, issues with the driver that comes with the Microsoft update can cause the IntcOED.sys failed error. In that case, you can visit the Intel Driver page and use the Intel Driver & Support Assistant software to update the drivers.
- To start with, you need to click on Download Now button to download the software.
- Follow the on-screen instructions to install the software.
- Once the software is installed, please open it and run the Support Assistant.
- It will automatically detect the software to update and install. Follow the on-screen instructions.
This suggestion is likely to help you.
Related: Intel Driver & Support Assistant is not working
4] Update BIOS
There is a possibility that the outdated BIOS is the root cause of the error at hand. Outdated BIOS can cause your system to be unstable with burdensome loads. Many users who were experiencing the What Failed: ‘intcOED.sys’ error have found that updating their BIOS sorted out the issue.
To update your motherboard’s BIOS, you need to follow the set of instructions given by the motherboard manufacturer. Search with “Motherboard manufacturer name + Model + update bios” to get instructions.
Do note that updating your BIOS is sensitive, so you must be careful otherwise it will result in bricking your motherboard. It is recommended that if you aren’t experienced, take your PC to a certified technician.
Check if this fix works in your case. If it doesn’t and your PC has updated BIOs, try the next potential fix to resolve it.
5] Run SFC and DISM scan
If the above solutions didn’t work for you, there is a chance you are dealing with system corruption. If the scenario is applicable, you can try running SFC and DISM scans to fix system file corruption. This method has proven to be effective in many cases and might just work for you as well.
To run an SFC (System File Checker) scan on Windows 11, you need to follow the following steps:
Firstly, launch the Command Prompt with administrator rights.
In the Command Prompt, type the following command:
Now, press Enter and it will scan the system for corrupted system files.
Once the scan is done, restart your PC and see if the same error appears again or not.
If SFC fails to get the error fix, then you can try scanning with DISM (Deployment Image Servicing and Management tool) which might be helpful. It’s just like a System File Checker. However, it uses the Windows update to replace the corrupted file, so that is one step ahead of SFC. You can follow the below steps to perform a DISM scan:
Firstly, open the Command Prompt with administrator rights.
Now, type the below commands in CMD and press Enter:
DISM /Online /Cleanup-Image /CheckHealth DISM /Online /Cleanup-Image /RestoreHealth
When both the commands are executed successfully, restart the PC and see if the error is fixed.
If running an SFC scan or DISM scan doesn’t help fix the error, you can try the next potential fix to get rid of it.
Read: How to fix Tcpip.sys Blue Screen Error?
6] Uninstall Recent Feature Update
It is possible that the recently installed feature update conflicts with the IntcOED.sys dependency and you end up having an IntcOED.sys failed error. In that case, uninstalling the recent feature update might help you fix the error. To uninstall recent Feature updates, you need to follow the steps:
- Firstly, press Win+ R and open the Run dialog box.
- Now, type ‘appwiz.cpl’ in it to open Programs and features.
- Next, click on the View installed updates option from the left vertical options.
- Once you are in installed updates, find the last update on the Microsoft Windows tab.
- After that, select the recent update (Update for Windows) and click on the Uninstall option
- Then, click on ‘Yes’ for uninstalling the update.
- Once it gets uninstalled, restart your PC and notice if the error at hand is stopped or not.
If the error still appears again, there are a few more fixes you can try. So, move on to the next potential solution.
See: Fix UcmUcsi.sys failed Blue Screen error
7] Restore Windows to Factory settings
If the above measures do not work, then you can opt to reset your PC to factory settings without data loss. It automatically clears all the recent activity and starts fresh from scratch. To reset your Windows, follow the steps:
- First of all, open the Settings app using Windows + I hotkey.
- Next, go to the System tab and scroll down to the Recovery option on the right-side panel.
- On the Recovery page, tap on the Reset PC option.
- Next, choose to keep your files and Apps and continue with the resetting process.
- Once done, the system will restart. Upon the next startup, check if the error is fixed or not.
Read: Fix volsnap.sys failed BSOD error
The IntcOED.sys failed error on Windows can be particularly frustrating if you keep getting the blue screen. That is why it is vital to identify the primary reason and work towards applying the best solution. Fortunately, there are multiple solutions that you can use to resolve the error. However, if the satiation is still not fixed, you must contact an expert technician.
Read: Fix EXFAT FILE SYSTEM (volmgr.sys) BSOD error
What causes IntcOED.sys failed error on Windows 11?
We have investigated and analyzed the possible causes of the IntcOED.sys failed error based on various reports. Here are the possible causes due to which the error may occur:
- This error is most likely to be caused due to some driver-related instability issue. In that case, the error could be fixed by running the audio troubleshooter.
- An obsolete feature update might be the reason for the error which can have bugs. Hence, uninstalling the recent feature update can also fix the problem.
- The corrupted sound driver can be a probable cause of it which is a result of having corrupt driver files. So, the simple solution to this cause is to uninstall the Smart Sound Technology OED driver.
- Outdated BIOS might also be the reason for this error. Hence, you can try updating BIOS to the latest version can resolve the error for you.
- It can also be caused due to corrupted system files. So, if the scenario is applicable, you can try running SFC and DISM scans to fix it.
There might be some other underlying reasons for the error at hand. In any case, you can try the fixes we have mentioned in this article to fix the error.
What is Intel’s Smart Sound Technology?
The Smart Sound Technology or SST from Intel is an excellent integrated audio Digital Signal Processor or DSP. It is designed to manage speech, voice, and audio interactions. With Intel’s SST, the Intel Atom and Intel Core processor PCs interact with the voice command efficiently and swiftly. You can expect high-quality audio without any compromise on the battery life and performance of the system.