Some users encounter an error code 232011 when trying to play videos online in their default browser. This prevents users from playing Internet-based videos. If you are also experiencing this problem with your browser, here are some solutions you can try. The full error message that comes with this error code is: This video file cannot be played, Error Code 232011.
What Causes Error Code 232011
Here are some common reasons why you might receive the error code: 232011:
- The main cause of this error code is corrupted temporary data. In this case, clearing the cache and the cookie should solve the problem.
- Some affected users report that faulty browser extensions and add-ons can also cause this error code. For this case, you just need to disable the problematic extension and see if it solves the issue.
- This problem also appears if your browser is outdated. If this is the case, simply update your browser to the latest version and see if it resolves the problem.
This video file cannot be played, Error Code 232011
If you encounter an Error Code 232011 when trying to play a video file, follow the below suggestions:
- Clear the Cache and Cookies of the Browser
- Turn off Hardware Acceleration
- Disable Browser Extensions
- Reset your browser to its default settings
- Disable the Proxy Server
- Switch to another web browser
Let’s now see each of them in detail:
1] Clear the Cache and Cookies of the Browser
It is really annoying to get this error message when playing random internet videos. Mostly, this problem occurs because of corrupted browser data which accumulates over time. If you are having this issue, you may wish to clear cache, cookies, and browsing history and see if that resolves the problem.
2] Turn off Hardware Acceleration
If you are still unable to play your video file and it throws the Error Code 232011, you just need to turn off hardware acceleration and this should fix the problem. To do this, follow the below steps:
- Open the Registry Editor.
- Click Yes when the UAC window appears on the screen.
- Navigate to the following Registry location –
- You can find the DisableHWAcceleration key here in the right pane. In case it is not there, create one.
- Right-click on empty space and select New > DWORD (32-bit) Value.
- Assign the key name DisableHWAcceleration, then hit Enter.
- Double-click on the newly created DWORD key and set its Value data 1.
- Click OK, and then close Registry Editor.
- Restart your computer and see if it solves the error code.
If you would like to see an in-depth explanation of the above step, please refer to the below section:
The first step is to open the Registry Editor. To do this, hold down the Windows key and press R. In the textbox, type regedit and click OK. Click on the Yes button in the UAC box.
Once you have opened the Registry Editor, navigate to the following location. You may also type the below path in the Registry Editor address bar and click Enter. It will take you there immediately.
At the given location, you will get the DisableHWAcceleration key in the right pane.
If you don’t find it, right-click anywhere on the right pane and select New > DWORD (32-bit) Value. Name the new key DisableHWAcceleration and then hit Enter to save it.
Then click twice on the newly created key, and when the popup menu appears, set the Value data to 1.
After you have made the changes, click OK to save them. Once you complete the above steps, you will be able to resolve Error Code 232011 on your Windows computer.
3] Disable Browser Extensions
The extensions or add-ons installed on your browser can prevent JWPlayer from playing the video. However, we do not know exactly which extension is causing the problem. In that case, we recommend you disable all the extensions and check to see if the issue continues. If this method works, then enable the extensions one by one, and identify which extension was causing the error. Once you have found it, uninstall that problematic extension, and your issue should be resolved.
4] Reset your browser to its default settings
This solution requires you to reset your browser to its default settings and see if it works. If this method does not solve the issue, we have some other fixes available. Let’s move on to the next potential solution.
5] Disable the Proxy Server
It has been reported that some users who experienced the same problem were able to resolve the issue by disabling the proxy servers.
- Press the Windows key + R to open the Run command.
- Type inetcpl.cpl in the text box and press Enter.
- When the Internet Properties window opens, switch to the Connections tab.
- Now click on the LAN settings button.
- Next, go to the Proxy server category, then uncheck the box next to Use a proxy server for your LAN.
- Once your proxy server has been disabled, restart your computer to see if the issue has been resolved.
6] Switch to another web browser
If these methods do not work, try switching to a different web browser and see if that resolves the issue. Try using Chrome or Edge if you are using Firefox and vice versa. Many affected users have found this workaround to be helpful.
Similar error: This video file cannot be played, Error code 224003
Why does Chrome keep crashing?
Various things can cause Google Chrome to crash or display error messages. In some cases, errors are caused by incorrect settings or bad extensions. You can also clear the cache and cookies of the browser and check if it works. You can reinstall Chrome and work with a new profile if nothing else works.
Related Post: Fix ERR_CONNECTION_RESET error on Chrome browser.