Slack is failing to open a link and we don’t want that to happen. In this post, we will see what to do when Slack says We’re unable to open this link. So, if you are facing the same issue, check out the solutions mentioned in this post.
Why is my Slack not working?
If Slack is not working, then there can be some common factors that need to be checked out. Starting with the Internet connection would be the first as the app needs a fast and stable connection. The next factor would be corrupted caches and cookies, followed by checking Slack server status and clearing out any interference from firewall and antivirus programs. Users can also try resetting the app or downloading a fresh installation.
Fix We’re unable to open this link error in Slack
If you are unable to open links in Slack, execute the solutions mentioned below:
- Verify that the link is working
- Check permission
- Make sure that the Internet is working properly
- Clear the browser cache
- Disable browser extensions
- Update Slack
- Reinstall Slack
- Check with IT support
Let’s examine these solutions more closely in our conversation.
1] Verify that the link is working
To avoid security concerns and save time, verify the link format before troubleshooting. A minor error in the format can prevent the link from opening.
2] Check permission
If there’s nothing wrong with the link, then the next step will be clearing out any potential access issues. The linked content, such as files or webpages, may need permission to view the content, and due to not having it, the link isn’t opening. Therefore, make sure that you have the necessary permissions to access the linked content, and then move on to other troubleshooting solutions.
3] Make sure that the Internet is working properly
Another precautionary troubleshooting solution involves checking the Internet connection using an Internet Speed tester and making sure that it is working smoothly. A slow or unstable connection can lead to issues opening links. In such scenarios, a user can try refreshing their connection or use Windows Network Troubleshooters.
4] Clear the browser cache
Caches are useful but known to get corrupted and give way to various issues. The Slack link not opening can be caused due to the same very reason.
We recommend that you clear your browser cache to solve this issue.
5] Disable browser extensions
If you are using browser extensions such as ad blockers or privacy extensions, then it can interfere with opening the link. It is recommended to disable them one by one to see which one is causing the issue. Once you know the culprit, disable it and finger cross, your issue will be resolved
6] Update Slack
Bugs or glitches in the app are very common aspects behind such issues, and the tech help behind the screen is always working on updates to fix them. Hence, make sure that you are always working with the newest version of any app, including Slack, for a better and issue-free experience
Read: Slack Tips and Tricks for managing small team chats
7] Reinstall Slack
If Slack still isn’t working properly, then try resetting the app from the Microsoft Store. For that, click Win+I to open Settings, go to the Apps section, and search Slack. Once it opens, click the Reset option and then relaunch the device. If the issue continues to persist, try reinstalling the app.
8] Check with IT support
Last but not least, if you are short on time or using the app in a corporate environment, contact the IT support team to fix it. They may be able to provide specific guidance or investigate any potential network issues.
Read: Slack two factor authentification not working
Is Slack no longer free?
Slack provides users with a versatile range of plans that cater to diverse needs and preferences. Among these options, both free and paid plans are available. The free plan serves as an excellent entry point, delivering fundamental features tailored to the requirements of small teams. On the other hand, the paid plans extend a more comprehensive suite of features, introducing additional functionalities.
Also Read: Slack Notifications not working on Windows 11.
