If your Slack notifications are not working on Windows 11, you are at the right place. In this post, we will discuss some of the best solutions that can help you fix the issue.
Slack is an instant messaging service specially designed for work. So, whether you are working from the office or home, it helps you to communicate and collaborate with your team to get your work done. You can also set Slack to send notifications whenever there’s an important update from a certain participant.
However, all of a sudden, you may realize, that Slack notifications are not showing or not working and that can be inconvenient. So, what causes Slack notifications to stop working?
Why are my Slack desktop notifications not working?
There could be several reasons why Slack notifications are not working on your desktop, such as:
- Slack servers are down.
- If the Do not Disturb mode is enabled on your system.
- When Focus Assist is activated and blocks the notifications.
- If your Windows 11 PC is not configured to receive notifications from Slack.
- Incorrect Slack settings.
- If the notifications in the app are paused.
- Due to corrupted cache data in Slack.
- If there’s a glitch with your Slack profile.
- When the conversation/s is muted accidentally.
Fortunately, we have some proven solutions to help you fix the Slack notifications not working issue on Windows 11.
How to fix Slack Notifications not working on Windows 11
If the Slack notifications are not showing, the first thing to do would be to check Slack’s server status. If it’s up and running then you may restart your Windows 11 PC to check if it helps. Also, you can try using Slack’s desktop app instead of the UWP app. If none of these preliminary steps help you to fix the Slack notifications not showing the issue, you may try the below troubleshooting methods for a 100% fix.
- Disable Focus Assist
- Allow Slack to send notifications
- Modify Slack settings
- Clear Slack cache data
- Reset your Slack app’s data
- Resume your notifications in Slack
- Unmute conversation
1] Disable Focus Sessions
One of the main reasons why the Slack notifications are not working is that you may have Focus Assist enabled on your system. While it helps you to stay distraction-free, it also hides notifications from all apps, including Slack. Hence, it’s recommended to disable Focus Assist to fix the issue.
For this, open Windows Settings (Win + I) > System > Notifications > Notifications from apps and other senders > Turn off Focus Assist to disable Focus Sessions.
Or, open Windows Settings (Win + I) > System > Focus Assist > select Off to turn off Focus Assist and continue to receive notifications. You can also select Priority only > select Customise priority list > Apps > Add an app > add Slack.
Once the issue is resolved successfully, you can enable the Focus Sessions feature again.
Read: Best Slack File Management apps to better organize files
2] Allow Slack to send notifications
It could be possible that you have not yet enabled the notifications in Windows 11 Settings for the Slack app and hence, it’s not working. In this case, all you need to do is open Windows Settings ( Win + I), select System on the left, and click on Notifications on the right.
On the next screen, go to Notifications from apps and other senders, look for Slack, and turn it on. Now, you won’t miss any notifications from the app.
Read: How to connect Slack with Outlook Calendar
3] Modify Slack settings
Sometimes, you may not receive Slack notifications due to incorrect app settings. Therefore, you must make some changes to the Slack settings so that you keep receiving the alerts. So, for this, launch Slack, click on your profile icon on the top right end of the app, and select Preferences.
Next, click on Notifications on the left, and under Notify Me About, select All new messages, or Direct messages, mentions, and keywords. This will ensure that you continue to receive notifications from Slack on your Windows 11 desktop.
4] Delete cache data from Slack
If the cache data in Slack has gone corrupt, chances are, this is causing the notifications not working issue on your Windows 11 PC. To fix this, open Slack > hamburger menu (≡) > Help > Troubleshooting > Clear Cache and Restart. The cache data in Slack is now cleared and will restart automatically.
Read: How to clear the Cache in Windows 11
5] Reset app data for Slack
Sometimes, there could be an issue with your Slack profile, and hence, notifications are not showing. For this, it’s recommended to reset the app adat for Slack. For this, launch Slack, click on the three parallel lines (≡), and select Help. Next, select Troubleshooting and then click on Reset App Data.
Read: How to connect Google Calendar to Slack, Zoom and Teams
6] Resume paused notifications in Slack
It could be possible that you have paused the notifications in Slack for a set period and hence, you are not receiving them anymore. Therefore, make sure that you resume your notifications to continue receiving them. For this, open Slack, click on your profile picture on the top right, select Pause notifications, and select Resume notifications.
Read: Microsoft Teams Free version is a great alternative to Slack
7] Unmute conversation
Are you sure you did not mute the conversation for a specific participant? It could be accidental as well. So, if you are not receiving notifications for a participant, open Slack, right-click on the said profile, and select Unmute Conversation.
However, it could also be possible that the Do Not Disturb mode on your Windows 11 PC is enabled, and hence, Slack notifications are not showing. In this case, you can disable the Do Not Disturb mode on Windows 11 to continue receiving notifications.
If none of the above methods work, you can uninstall and re-install the Slack app and this should fix the notifications not working issue.
How do I change the Slack notification sound in Windows 11?
To change the Slack notification sound on your computer, go to your profile on the top right of your desktop app, click on it, and select Preferences. Next, click on Notifications on the left and then, on the right, scroll down to find Sound & Appearance. Here, go to Notification sound (huddles) and select a sound from the drop-down menu to change the notification sound as per your choice.
How do I fix Slack not working?
One of the major reasons why your Slack app is not working is due to connectivity issues. This can force the app to slow down, or not load at all. In such a case, you must check if your internet connection is working properly, or if the Slack server is down. Alternatively, you may also clear the Slack cache as explained above, check the notifications, or reinstall Slack.
