Remote session was disconnected. No Remote Desktop client access licenses available

Remote Desktop Protocol (RDP) basically helps us to connect two system at distant location. We’ve already seen how to enable, disable the Remote Desktop connection using RDP protocol. However, when you establish a Remote Desktop connection on Windows 8.1, 8, 7 or Vista operating systems, sometimes licensing errors may arise. Generally, in such cases, you’re likely to receive following error:

The remote session was disconnected because there are no Remote Desktop client access licenses available for this computer. Please contact the server administrator.

The root cause behind this issue is that the Terminal Server (TS) is not able to locate license server. Thus as a result of this, you received the message and are unable to bridge a Remote Desktop connection.

If you face this problem on Windows Server, it is better to check if the license server is correctly installed, and Terminal Server Licensing service is running perfectly on it. If this doesn’t helps, you need to follow these steps:

Making mistakes while editing the Windows Registry could affect your system adversely. So be careful while editing registry entries and create a System Restore point before proceeding.

1. Press Windows Key + R combination, type put regedit in Run dialog box and hit Enter to open the Registry Editor.

2. In the left pane of Registry Editor, navigate here:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MSLicensing

No Remote Desktop client access licenses

3. In the above shown window, right click on the MSLicensing key and select Export. This will let you to save this registry key in terms of registry file as a backup. Now right click same registry key and select Delete.

Remote-Desktop-Disconnected-2

Provide the registry key delete confirmation by clicking Yes option here:

Remote-Desktop-Disconnected-3

After deleting you must close Registry Editor and restart the machine. When next time, the Remote Desktop client is started, the deleted  registry key will be rebuilt, consequently solving the problem.

Hope this helps!

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Posted by on , in Category Windows with Tags
An Electrical Engineer by profession, Kapil is a Microsoft MVP and a Microsoft Content Creator. Please read the entire post & the comments first & create a system restore point before making any changes to your system.

15 Comments

  1. Ramshad

    It’s not working

  2. Hariprasad Gopi

    s u right Ramshad It’s not working

  3. Ramshad

    I checked another way to fix and it’s working now.
    just go by “mstsc /admin” hopefully this will work.

  4. Logan

    Yes Rameshad, It working fine. Great thanks for your help.

  5. Prashant Singh

    It’s working fine… we need to delete few more regedit before proceeding here..

  6. Gokul

    “mstsc /admin” thanks bro its working…
    wt is the permanent solution to fix this..???

  7. satya

    Thank you rameshad, “mstsc /admin” is working fine.
    Help me, for permanent solution.

  8. guddu bagawan

    After restarting the RDP service issue got resolved.

  9. selva

    what is the permanent solution

  10. selva

    every time i will not able to delete the MS license need the Permanent solution

  11. Mustafa

    thnaks its working

  12. Japheth Koros

    This is working, Thanks Ramshad

  13. Japheth Koros

    Its not working, which other way?

  14. SnowTiger

    this is BS

  15. dgentelman2008

    what are they ?

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