During an attempt to sign in, if Windows displays the Please wait for the User Profile Service message for a long time, say 5 minutes, then that post will help you.
When we log into the Windows computer, Windows connects to the background services. If these services are not working, you will experience issues while logging in. Some users reported a login issue where Windows takes too long when they attempt to sign in. This issue usually occurs on Windows Server editions. However, Windows 11/10 users can also see this message while signing in.
Please wait for the User Profile Service takes too long
If Windows 11/10 is stuck on Please wait for the User Profile Service message, take these steps to successfully resolve the issue.
- Install the latest Windows Update
- Restart the User Profile Service
- Create a new user account
- Delete old user profiles
- Clear temporary files and cookies
Let’s see all these fixes in detail.
1] Install the latest Windows Update
This issue can occur when the user’s password does not match the password cached in the Credential Manager.
According to Microsoft, this problem occurs when a deadlock occurs between the Credential Manager and the Redirector (RDR) and Data Protection API (DPAPI). The following configurations can also trigger this problem on a Windows Server:
- When the Home folder is mapped to the DFS (Distributed File System) path.
- If the “Set a default associations configuration file” Group Policy Object is enabled for the file association sets.
Microsoft released an update to fix this issue. Hence, it is important to update Windows OS. To install the Windows Update, open the Windows Update page in Windows Settings or download the available update packages for your Windows OS version from Microsoft Download Center.
2] Restart the User Profile Service
This service is responsible for loading and unloading user profiles on a Windows computer. Once you manage to sign in to your system, restart the User Profile Service. Follow the steps written below:
- Open the Windows Services Manager.
- Scroll down and locate the User Profile Service.
- Right-click and select Restart.
3] Create a new user account
If, after installing the Windows Update, the issue continues to persist, its cause lies somewhere else. Your user account may have been corrupted. We suggest you create another user account.
If you have already created another user account, sign in to that account and see if Windows takes too long to sign you in. To create a new user account, you must wait until Windows signs you in.
If the issue does not persist in another user account, the user account you are experiencing the issue with might have been corrupted.
4] Delete old user profiles
Some users found that the problem occurred due to the old user profiles on their Windows computers. Deleting those profiles fixed the issue for them. If you have created multiple user profiles, you can delete the user profiles that you do not need. This may help.
What is the User Profile Service?
The User Profile Service is responsible for loading and unloading user profiles. If this service is stopped or disabled, users will no longer be able to successfully sign in or sign out. Also, apps may have issues with getting the users’ data.
Fix: User Profile Service Event IDs 1500, 1511, 1530, 1533, 1534, 1542
How do I fix User Profile Service error?
The User Profile Service errors usually occur due to issues with the User Profile Service. To fix such types of errors, you have to apply the fixes accordingly. For example, to fix the User Profile Service failed the logon error, you can try restarting the User Profile Service, copying the default folder from another computer, etc.
