Outlook for Android has a notification system similar to that of the desktop version. But this notification system is more useful since the app is designed for your smartphone. Now, a lot of people will download the app and use the system as is, but some folks want more than that.
Why use the Outlook for Android notification feature?
If you receive important emails quite often, then you’ll want to know when they’ve arrived. The notification feature, then, is the best way to stay on top of things and to ensure you’re rarely in a position where you’ve missed an email.
Outlook notifications are not working on Android phone
Fixing this problem is not hard, though it can vary due to the nature of Android where certain aspects of the operating system differ due to versions and brands of hardware.
- Restart your smartphone
- Update Outlook for Android via Google Play
- Turn off the Battery Saver Mode
- Check if notification is turned on
- Clear Outlook for Android’s cache and data
1] Restart your smartphone
OK, so one of the easiest ways to fix a problem on Android, and even on iOS, is to restart the device. Perform this action, then go ahead and check if the notification feature is working as it should.
2] Update Outlook for Android via Google Play
Chances are the Outlook app is acting up due to the need for a pending update. To set things right, then, you must open the Google Play Store, then navigate to your profile photo at the top right corner of the screen.
Tap on the photo icon and select Manage Apps & Devices right away. From there, you should see a section that is automatically checking for updates. If it finds anything, you’ll see the number of apps that require an update, along with the Update All and See Details buttons.
Tap on See Details to see the list of apps. You can choose to update them individually if you want to. Or revert to Update All to perform a wholesale update across the board.
3] Turn off the Battery Saver Mode
Battery Saver mode is great for ensuring a longer-lasting battery life while out and about. However, this feature can hamper background apps from performing to their fullest potential. Now, in order to turn it off, navigate to Settings > Battery. Turn off Battery saver or Adaptive battery.
For those who own a Samsung device, go to Settings > Device Management > Battery > Sleeping apps. Remove Outlook for Android from the list.
4] Check if notification is turned on
OK, so the next thing you will want to do here, is to check if the notification feature is enabled from within the app itself. We can do this by opening the Outlook app, and from there, tap on either the Home button or your profile icon, then select the Settings icon at the bottom corner.
Scroll down to Notifications and choose it right away. From here, you can choose how notifications are triggered for each of your email accounts.
5] Clear Outlook for Android’s cache and data
In order to clear the cache and data folder, you must long press on the Outlook icon, then click on App Info. From there, tap on Storage and select either Clear Data or Clear Cache. We suggest choosing both.
Once done, you can finally open Outlook to see if things are working as they should.
Why is Outlook not notifying me of new emails?
The reason behind this could boil down to several reasons and not just one. Maybe it’s your version of Android, the particular smartphone you’re using, among other things. You see, these things can be a bit complicated where Android is concerned since the operating system is not the same across different brands of devices.
Why is my phone not notifying me of emails?
Maybe the volume is turned down or muted, therefore, you need to check if that is the case. Alternatively, we suggest checking if Do Not Disturb is activated. If it is, then disable it and you should be notified of the arrival of your next email.