Conversation View Feature In Microsoft Outlook 2010

Microsoft Outlook is one of the most used email clients for the Windows operating system. It is kind of a ‘set up and forget’ type of client that allows you to send and receive emails and SMS easily. It has plenty of features – some of which we use daily and some are less or not used, the ones we don’t even know exist. The Conversation View feature of MS Outlook 2010 is one such feature.

Conversation View in Outlook 2010

The Conversation View feature of Microsoft Outlook 2010 allows you to view messages in the form of conversation: The first email, replies to it, forwards and replies to the replies – latest message will be at the top of conservation.

Maybe you know this and might have used the conversation view in the MS Outlook. But did you know you can opt out of further conversation and remove redundant messages from a conversation?

This article tells you how to opt out of unwanted conversations and how to remove redundant messages from any conversation using the Conversation View in Microsoft Outlook 2010.

When you open MS Outlook 2010, the default view is, latest first, where the conversations are sorted by date and time. Recent emails are displayed on the top and the right pane in the Outlook lets you read the contents of the email.

You can change to the conversation view by clicking the View tab and then be selecting Show as Conversations.  As long as this option is checked, in addition to organizing by date and time, Outlook shows you the conversations marked with a black triangle. When you click this black triangle, you can view all the emails related to each conversation.

Opt Out Of A Conversation

Select the topmost mail in the conversation and click the Home tab. In the Delete group of tasks on the Ribbon, click Ignore.

You can also right click the top most email in the conversation and in the context menu that appears, select Ignore. You will be asked for confirmation. Click Yes to prevent MS Outlook from grouping further emails in that conversation. The conversation will be moved to Deleted items folder.

Remove Redundant Messages

Select the topmost mail in the conversation (Right next to the triangle) and click the Home tab if you are on any other tab. In the Delete group of tasks, click on Clean Up. You will be asked for a confirmation and Outlook 2010 will remove redundant messages. After cleaning up, you will receive a message that informs you how many messages were deleted.

This explains the Conversation View in Microsoft Outlook 2010. Let us know if you have any questions.

Posted by on , in Category Office with Tags
Arun Kumar is a Microsoft MVP alumnus, obsessed with technology, especially the Internet. He deals with the multimedia content needs of training and corporate houses. Follow him on Twitter @PowercutIN


  1. John

    I have just tried to use the latest UWT with no success.
    I just get an “error window” –
    (Which makes absolutely no sense whatsoever to me.)

    See the end of this message for details on invoking
    just-in-time (JIT) debugging instead of this dialog box.

    ************** Exception Text **************
    System.ArgumentOutOfRangeException: Value of ‘-4’ is not valid for ‘Value’. ‘Value’ should be between ‘Minimum’ and ‘Maximum’.
    Parameter name: Value
    at System.Windows.Forms.NumericUpDown.set_Value(Decimal value)
    at ag.n()
    at ag.j(Object A_0, EventArgs A_1)
    at System.Windows.Forms.UserControl.OnLoad(EventArgs e)
    at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
    at System.Windows.Forms.Control.CreateControl()
    at System.Windows.Forms.Control.ControlCollection.Add(Control value)
    at u.a(String A_0)
    at System.Windows.Forms.Control.OnClick(EventArgs e)
    at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
    at System.Windows.Forms.Control.WndProc(Message& m)
    at System.Windows.Forms.Label.WndProc(Message& m)
    at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
    at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

    ************** Loaded Assemblies **************
    Assembly Version:
    Win32 Version: 2.0.50727.5456 (Win7SP1GDR.050727-5400)
    CodeBase: file:///C:/Windows/Microsoft.NET/Framework64/v2.0.50727/mscorlib.dll
    Assembly Version:
    Win32 Version:
    CodeBase: file:///C:/Program%20Files/UltimateWindowsTweak%20v2.2/Ultimate%20Windows%20Tweaker.exe
    Assembly Version:
    Win32 Version: 2.0.50727.5456 (Win7SP1GDR.050727-5400)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Windows.Forms/
    Assembly Version:
    Win32 Version: 2.0.50727.5456 (Win7SP1GDR.050727-5400)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System/
    Assembly Version:
    Win32 Version: 2.0.50727.5458 (Win7SP1GDR.050727-5400)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Drawing/
    Assembly Version:
    Win32 Version: 2.0.50727.5420 (Win7SP1.050727-5400)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Management/

    ************** JIT Debugging **************
    To enable just-in-time (JIT) debugging, the .config file for this
    application or computer (machine.config) must have the
    jitDebugging value set in the section.
    The application must also be compiled with debugging

    For example:

    When JIT debugging is enabled, any unhandled exception
    will be sent to the JIT debugger registered on the computer
    rather than be handled by this dialog box.

  2. Mukesh

    In the conversation view how do i sort the messages in a way that the oldest message is on the top and the messages are indented.

  3. Alyssa Downing

    THANK YOU!!!!!! I have been lumped into a grouped email list and bombarded with emails from co-workers discussing crap that has nothing to do with me. I technically can’t tell them to get me off their list since it’s about a team building event that I also got sucked into. Yay.

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