Disable Conversation View in Mail App in Windows 10

The ‘Conversation View’ in Windows 10 Mail app helps to automatically view groups and display all of the messages originating from the same topic to help users keep track of long email chains, especially ones featuring multiple people. However, some people do not like it and want to disable the Conversation View in Windows 10 Mail App. Let’s see how to do this,

Disable Conversation view in Windows 10 Mail App

Please note that you can change the way Windows Mail displays messages to make it easier to find specific types of messages. Windows Mail includes a number of built-in view options, and you can create custom views as well. Fortunately, there’s a way to disable Conversation View in Windows 10 Mail App or Ungroup Conversations.

Click on the ‘Start’ button of Windows 10 and from the All Apps section, select ‘Mail’ app.

Mail App

In the Mail App, click the Settings icon (gear image) at the bottom of the screen.

Instantly, a pane will appear on your computer screen. Once the pane flies out, select Options.

Disable Conversation view in Windows 10 Mail App

Now, locate the Show messages arranged by conversation and make your choice – Off or On.

turn off conversation

Voila! The method worked for me and I successfully managed to disable Conversation View in Windows 10. Hope the method works for you too! Let us know your thoughts in the comments section below. This setting is configurable for every email account you have setup in the Mail app of Windows 10.


Disable Conversation view

‘Options’ is no more found under ‘Settings’ section. Instead, there’s ‘Message list’ option visible from where you can navigate to Organization then choose Individual or Grouped.

For more information on Mail App in Windows 10 you can refer the following post on Windows 10 Mail app tips & tricks.

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The author Hemant Saxena is a post-graduate in bio-technology and has an immense interest in following Windows, Office and other technology developments. Quiet by nature, he is an avid Lacrosse player. Creating a System Restore Point first before installing a new software, and being careful about any third-party offers while installing freeware is recommended.


  1. John

    This is completely WRONG! It’s: Settings | Message List | Organization then choose Individual or Grouped.

  2. Stance

    Thanks for the correction John

  3. Thanks. Things appear to have changed. Edited the post.

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