Microsoft Store is not showing purchased apps and games

Microsoft Store is a platform from which you can install apps and games on your Windows 11/10 computer. Like Google Play Store, Microsoft Store also has both paid and free apps and games. You can access all your installed apps and games in Microsoft Store Library. But some users have found the purchased games missing from Microsoft Store Library. In this article, we will discuss what you should do if Microsoft Store is not showing purchased apps and games in the Library.

Microsoft Store is not showing purchased apps and games

If Microsoft Store is not showing purchased apps and games, the following solutions may help you fix it.

1. Run Windows Store Apps Troubleshooter
2. Delete the files inside the LocalCache folder
3. Reset Microsoft Store
4. Uninstall and reinstall Store via Windows PowerShell

Let’s see all these solutions in detail.

1] Run Windows Store Apps Troubleshooter

Because the problem is happening with Microsoft Store apps, Windows Store Apps Troubleshooter can fix it. You will find this troubleshooter in Windows 11/10 Settings.

The following steps will help you run Windows Store Apps Troubleshooter on Windows 11:

1. Open Settings.
2. Go to “System > Troubleshoot > Other troubleshooters.”
3. Scroll down and locate Windows Store Apps.
4. Click Run.

In Windows 10, open the Settings app and go to “Update & Recovery > Troubleshoot > Additional Troubleshooters.” Scroll down and select Windows Store Apps. Click on the Run the troubleshooter button.

2] Delete the files inside the LocalCache folder

Sometimes the problem appears due to the corrupted apps’ cache. Deleting the LocalCache files can fix the issue. Go through the following steps to delete the LocalCache files:

1. Press Win + R keys to launch the Run Command Box.
2. Type %userprofile% in the Run command box and click OK. This command will open your user profile folder in File Explorer.
3. Open the AppData folder. If you do not find the AppData folder there, it is hidden. In this case, you have to unhide the hidden files and folders.
4. Now, open the Local folder and then open the Packages folder.
5. Scroll down and locate Microsoft.WindowsStore_8wekyb3d8bbwe folder. Once you find it, open it.
6. Inside that folder, you will find the LocalCache folder. Open it and delete all the files it contains.
7. Restart your computer.

Now, open Microsoft Store App’s Library and see if the problem persists. If yes, try the next solution.

3] Reset Microsoft Store

If deleting the files inside the LocalCache folder did not work, you have an issue elsewhere. Now, try another solution which is to reset Microsoft Store. When it comes to resetting the Microsoft Store, you have the following two choices:

• Reset Microsoft Store via Windows 11/10 Settings
• Reset Microsoft Store via Command Prompt

Those who are not tech-savvy can reset the Microsoft Store easily from Windows 11/10 Settings. What you have to do is open Windows 11/10 Settings app and go to “Apps > Apps & features.” Now, find the Microsoft Store app and click on the Reset button.

Another way to reset Microsoft Store is to execute the wsreset.exe command in an elevated Command Prompt: Simply open the Command Prompt as an administrator and type the wsreset.exe command and press Enter.

Do note that resetting the Microsoft Store will also delete your sign-in details. Therefore, you have to log in to the Store again after resetting it.

Read: How to remove Microsoft Store Purchased minutes ago notification

4] Uninstall and Reinstall Microsoft Store via Windows PowerShell

If none of the above solutions fixed your problem, uninstalling and reinstalling the Microsoft Store may help. The process to uninstall and reinstall Microsoft Store is explained below:

Click on Window Search and type Windows PowerShell. Right-click on Windows PowerShell and select Run as administrator. Click Yes in the UAC prompt.

Copy the following command and paste it into Windows PowerShell. Press Enter.

Get-AppxPackage -allusers *WindowsStore* | Remove-AppxPackage

After the execution of the above command, copy the following command and paste it into Windows PowerShell. After that hit Enter.

Get-AppxPackage -allusers *WindowsStore* | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}

After the execution of the above command, restart your computer. This should fix the problem.

Why are my games not showing up on Microsoft Store?

The most common cause of this problem is the corrupted Microsoft Store files. The easiest way to fix this problem is to reset Microsoft Store. If this does not work, uninstalling and reinstalling Microsoft Store will fix the problem.

How do I see the games I owned on Microsoft Store?

All the apps and games that you install on your system from Microsoft Store are available in Microsoft Store Library. Open Microsoft Store and go to Library. There, you will find all the games that you owned.

Hope this helps.

Read next: Windows Store Cache may be damaged.