Many users have been asking how to fix error 0x87e00017 which Microsoft Store can throw up when trying to download or update Xbox Games. The bug is mostly encountered by game users who use PC Game Passes on their computers.
Microsoft’s Xbox game is a video subscription that its users can use to install multiple computer games. Without any further ado, let’s look at how to fix error 0x87e00017 in Windows 11/10.
Microsoft Store Error 0x87e00017
We understand that the code also shows itself to those who are taking advantage of the Xbox Game Pass service. Now, a lot of users might be wondering what to do and how to make the next step after seeing the error. Well, there is no need to be alarmed because there is a way to fix it once and for all, and we’re going to discuss that right now.
Before you go ahead and apply the steps to be discussed below, we advise you to check the following prerequisites:
- Sufficient HDD Storage
- Launch Game as an administrator,
- Sign in to the Game providing the correct Game Pass.
If that is done and the game still won’t work, you may try the below suggestions.
- Clear Microsoft Store cache
- Reset Xbox Game Pass cache
- Update Steam/Xbox services.
- Use Windows Store apps troubleshooter.
- Reset that particular game
- Check for Xbox services update
- Use Xbox Beta app
- Other suggestions.
Here’s are detailed steps for handling this issue.
1] Clear the Microsoft Store cache
Clearing the store cache solves almost all the issues, including 0x87e00017. This is how you can clear the Microsoft Store cache on Windows 10 computer:
First, launch Command Prompt having administrative rights on the elevated console, then type wsreset.exe, and press Enter.
Wait a while as the code starts running and clearing the store cache.
When this process completes, Microsft Store will launch automatically.
2] Reset Xbox Game Pass cache
After clearing the Microsoft store cache, clean Xbox Games Pass as well. Doing it will fix any issue that arises due to accumulated cache. Here is how to reset the Xbox game pass cache-
Press the Windows + S combination to launch the search bar, and type Xbox Game Pass in the text field.
Click on the top result and tap App Settings.
Scroll down to the Reset button, and click on it.
Finally, if you are asked for your consent, tap Reset again.
3] Update Steam/Xbox services
When you start receiving the 0x87e00017 error while playing games on your PC, make sure all game-related services are updated, and in case it is not, this is how to go about it –
Click the basket icon to start the Microsoft store application. Then go to the top-right corner and click the three horizontal dots.
Select the Downloads and updates option. Then, go to the top-right corner again, and click Get updates.
Doing so will download and install any pending updates for either steam or Xbox console.
If done, try rerunning the game. The error 0x87e00017 should not appear again.
4] Use Windows Store Apps Troubleshooter
In a scenario whereby the 0x87e00017 still appears while playing games, run the Windows Store Apps troubleshooter.
The procedure to run the Windows Store Apps troubleshooter in Windows 11 is as follows:
- Open Windows 11 Settings
- Click System
- Select Troubleshoot
- Click on the Other Troubleshooters
- You will see the Windows Store Apps there.
In Windows 10, go to Settings > Update & Security > Troubleshoot. Jump to the right and click Additional Troubleshooters.
On the display screen, select Windows store apps and click Run the Troubleshooter.
The troubleshooter will immediately start looking for the underlying problems. If it provides any fix, click on the Apply this fix button. Finally, restart your computer.
5] Reset that particular game
If the error 0x87e00017 occurs only for a particular game, reset that particular game. You can do this by doing the following –
Right-click on the Windows icon and select the option at the top. i.e App & Features.
On the right pane, please scroll down to the problematic app and right-click on it. Hit the Advanced option on the extended pane.
On the newly opened window, scroll down and click Reset.
When a pop-up appears asking you for permission, the Reset again.
6] Check for Xbox services update
Open the Microsoft Store, then click on the button at the top that has three dots. Select Download and Updates, then from the newly loaded screen, click on Get Updates to download newly available updates for apps that need them. This might also include the Xbox app.
7] Use Xbox Beta app to Fix 0x87e00017
If the 0x87e00017 error pops-up while playing games on the Xbox console, then you should try installing the beta version of this application.
Go to the Xbox Beta site, and click DOWNLOAD THE APP.
When the download is complete, open the folder containing the setup file and double-click on it.
Accept all the terms and conditions to install the Xbox Beta app. Now try installing any game that was causing issues initially.
8] Other suggestions
- Add xvcf1.xboxlive.com to your Umbrella Global Allow List and see
- Change your DNS resolvers to something like Google’s 18.104.22.168 and see.
If this article was helpful, you might also want to look at 10 Xbox one tips and tricks.