Repair, update, uninstall Microsoft Office Click-to-Run

Sometime back we had blogged Microsoft’s new technology is called Click-to-Run technology, which is a  new way to download and install products of Microsoft Office 2010. This post talks on how you can repair, update,or uninstall Office Click-to-Run.

Repair Office Click-to-Run 

Repairing Office Click-to-Run requires an Internet connection to be available during the entire repair process.

The files you created by using Microsoft Office are not deleted. However, you can choose to save the Microsoft Office settings or customizations that you created in the Office programs.

  1. In Control Panel, click Programs, and then click Programs and Features.
  2. Click Microsoft Office Home and Business, Microsoft Office Home and Student, or Microsoft Office Starter, and then click Change.
  3. For the Remove Office user settings check box, do one of the following:
  4. If you want to save Microsoft Office settings, such as Ribbon customizations, do not select the check box.
  5. If you don’t want to save the Office settings, such as Ribbon customizations, or if you are having a problem with settings that you want to fix, select the check box. If you want to save the Ribbon customizations but not the other Office settings, export the Ribbon customizations first (Ribbon customizations are not available in Office Starter 2010).
  6. Click Repair.

Update Office Click-to-Run

The Click-to-Run updates are automatically pushed to your computer, but you might have to close your Office programs before the updates can be applied.

When the updates are downloaded but blocked from being applied, you will receive a notification, a small pop-up window that is displayed in the notification area.

Most updates do not require an Internet connection during the entire update process. However, if an Internet connection is required during the entire process, you will get a message letting you know that you must stay connected until the update is completed.

Click one of the following options:

OK : Before clicking OK, you should save any open files and close any Microsoft Office programs that are open. If any Office programs are open after you click OK, the update process closes them, and any unsaved files or data is lost.
Cancel : You can wait to install the updates. When you are ready to install the updates, do the following:

  1. In an Office program, click the File tab.
  2. Click Help, and then click Apply Updates.

Disable Updates : We don’t recommend this option. If you do disable the updates, you won’t get the security or reliability updates.

Uninstall Office Click-to-Run

The files you created by using Microsoft Office are not deleted. However, you can choose to save the Microsoft Office settings or customizations that you created in the Office programs.

The customizations can only be used in the same Microsoft Office product and language version.

  1. In Control Panel, click Programs, and then click Programs and Features. In Classic view, double-click Programs and Features.
  2. Click Microsoft Office Home and Business 2010, Microsoft Office Home and Student 2010, or Microsoft Office Starter 2010.
  3. For the Remove Office user settings check box, do one of the following:
  4. If you want to save Microsoft Office settings, such as Ribbon customizations, do not select the check box.
  5. If you don’t want to save the Office settings, such as Ribbon customizations, or if you are having a problem with settings that you want to fix, select the check box. If you want to save the Ribbon customizations but not the other Office settings, export the Ribbon customizations first (Ribbon customizations are not available in Office Starter 2010).
  6. Click Uninstall.

These instructions are for Windows 7 / 8 users running Microsoft Office 2013 / 2010. Check this if you need to Repair Office.

See this if you receive Office 15 Click-to-Run Extensibility Component – Can’t Install Office 2013 error.

Now read: The Mysterious Q Drive On Windows?

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Posted by on , in Category Office with Tags
Anand Khanse is the Admin of TheWindowsClub.com, a 10-year Microsoft MVP Awardee in Windows (2006-16) & a Windows Insider MVP. Please read the entire post & the comments first, create a System Restore Point before making any changes to your system & be careful about any 3rd-party offers while installing freeware.

6 Comments

  1. Rick

    It’d be nice to go to Office and delete click-to-run if I HAD Office, which I don’t.

  2. Alfredo Grados

    I am getting rid from an old computer. I want to delete/remove Microsoft Office Home and Student version because my license is still written in the program, but I can’t find a way to remove the program.

  3. Click to run is a disaster. Every day I wake up to find the error message: “Sorry, we can’t find a required file run office,” and basically your office install is disabled. Using the Programs and Features option to repair your Office installation fails, too. The easy version says it works, but no apps will run. The full repair says, “sorry we encountered an unknown error.” And, of course, uninstall will not run.

    There is one solution. Run the Microsoft Fixit to remove all of Office. Then reinstall, reenter your annoying product key that you legally paid for, reestablish your Desktop shortcuts and all is well.

    Next day, repeat these steps all over again. Click to run… thanks Microsoft.

  4. Clive Germany

    I have lost a file – Microsoft office 15clientx64integratedoffice.exe WITHOUT THIS FILE I CANNOT INSTALL MY OFFICE HOME& STUDENT 2013 CAN YOU HELP ME. kiwiclive@kinect.co.nz
    THANKS CLIVE.

  5. CircusJockey

    You forgot something. Even once you get past all those pitfalls you will also have to make sure you do not try the repair(s) when you are at the end of your monthly bandwidth allotment. As everyone can plainly see, the kiddies in Redmond are now too embarrassed to post the file sizes of their bloated code, so basically, every time you do an update, you have to work blind. Then just cross your fingers because unless your ISP gives you options for purchasing extra bandwidth, you might end up not having enough internet speed left for the rest of whatever online research you were using Office to complete in the first place. Example: On DISHnet the extra bandwidth to download your updates will cost you $10/1Gb. And you will have to guess how many Gigs you will need. Naturally most home users cannot write off this expense while indeed MS CAN and dOES write off their technical support efforts, to fix the problems they created in the first place by continually failing to properly reinvent the wheel every next time around.

    Meanwhile the Redmond amateur coders miss half the problems all this focus on newer and better bloat-ware causes, like missing the small stuff, e.g., how their applications are leaving remnant artifact lines left over when you switch back to Firefox or other running applications. It’s really pretty funny to watch how goofy they are these days.

  6. I never found a fix. Basically I’ve had to disable checking for updates because every time it checks, it disables Office completely.

    Essentially I’m running off the gold release of the software with no patches or security updates because there is no way to install them and no where to obtain a completely updated installation set of files.

    I’m sure it has to do with the HughesNet satellite lag causing the update check process to time-out, but there have to be a ton of other people experiencing the same problem. I wonder what would happen if someone at Microsoft checked the aborted install logs to find thousands of affected users ?(hint)

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