Google Chrome not saving passwords on Windows 10

It has been reported by some users that Google Chrome browser does not remember accounts and login sessions. Simultaneously, it doesn’t save passwords. If you are facing this problem, don’t worry, it’s common – and we have the solution for it.

Google Chrome not saving passwords

The primary causes of this issue are:

  1. A setting in Google Chrome might be preventing the browser from saving data.
  2.  The Google Chrome profile is corrupt.
  3. Cache folder for Google Chrome could be corrupt.
  4. A third-party anti-virus could be blocking the functionality to save data.

Before proceeding to anything else, it is advised to update your Google Chrome browser to the latest version. If the browser is obsolete, you could consider uninstalling the current version, downloading the latest version from the official website and installing it.

If updating/reinstalling the browser doesn’t help save the passwords, you can proceed to the following troubleshooting:

  1. Delete the cache files for Google Chrome
  2. Allow Google Chrome to keep local data
  3. Enable the setting which offers to save password
  4. Create a new profile for Google Chrome
  5. Use a third-party password manager tool.

1] Delete the cache files for Google Chrome

Google Chrome not saving passwords

The cache files in Google Chrome store information that help load cached webpages faster when you open them. However, if the cached files are corrupt, you might face issues like the one in the discussion. To fix this condition, you could consider deleting the cached files for Google Chrome webpages. The procedure for the same is as follows:

Open the address chrome://settings/clearBrowserData in Google Chrome.

Fo to the Advanced tab, select All time and the first four options as shown above and click on Clear data.

Restart the browser once the cache has been cleared.

2] Allow Google Chrome to keep local data

Allow Google Chrome to keep local data

Google Chrome won’t store local data if the option is disabled in the browser’s settings. You can enable it as follows:

Open the address chrome://settings/content/cookies on the Google Chrome browser.

Switch OFF the toggle switch for Keep local data only until you quit your browser.

Restart your browser.

3] Enable the setting which offers to save password

Enable the setting which offers to save password

Most websites offer a choice to save a password. However, the browser also offers (prompts) to save the password. You would need to enable the setting for the same.

Open the address chrome://settings/passwords in the Google Chrome browser.

Turn the toggle switch ON for the setting Offer to save passwords.

4] Create a new profile for Google Chrome

If your user profile on the Google Chrome browser is corrupt, you could consider creating a new user profile. The procedure is as follows:

Click on your account icon at the top-right corner of your profile.

Go to Manage People.

Manage people

Select Add Person > Add.

Add person

Enter the details to add the new account and restart the browser.

5] Use a third-party password manager tool

If all of the above steps fail, you could consider using a reputable third-party password manager tool. Since these tools are independent of Chrome, they would probably work.

If nothing helps, resetting Chrome is an option you may consider.

Hope something helps!

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Karan Khanna is a passionate Windows 10 user who loves troubleshooting Windows problems in specific and writing about Microsoft technologies in general.