Are you experiencing error code 0x800CCC0D in Outlook on your Windows computer? Several Outlook users have reported being unable to send or receive email messages due to this error code. The error message associated with this error code generally reads Cannot find the e-mail server, Verify the server information in your account properties.
There can be some other similar error messages associated with this error code. Now, one of the common causes of this error is that your server settings are wrongly configured. However, you may also experience this error code in other scenarios like unstable internet connection, corrupted Outlook profile data, and firewall interference. If you are one of the affected users facing the same error, this post is curated for you. Here, you can find all the working solutions that will help you get rid of Outlook error 0x800CCC0D. Let us check out the fixes now.
Fix Outlook Error code 0x800CCC0D
If you are experiencing error code 0x800CCC0D while sending or receiving emails in Outlook on your Windows PC, here are the troubleshooting methods you can use to fix the error:
- Check your internet connection.
- Temporarily disable your firewall.
- Repair your Outlook profile.
- Check and fix your Outlook settings.
- Fix Outlook PST files using a third-party tool.
1] Check your internet connection
You might be unable to send or receive emails due to an internet connectivity issue. It might be your slow or laggy internet connection causing error code 0x800CCC0D in Outlook. Hence, do check your internet connection and ensure that you are connected to a stable and reliable network connection.
There are some tips you can follow to troubleshoot network connectivity problems. You can try restarting or power cycling your router, connecting to a different stable network connection, or upgrading your network plan.
In case your internet connection is working fine, move on to the next fix to resolve this error.
2] Temporarily disable your firewall
It could be your overprotective firewall blocking the connection and preventing Outlook from accessing the internet. As a result, you keep getting the error code 0x800CCC0D when trying to send or receive emails in Outlook. Now, if this scenario is applicable, you can try disabling your firewall for some time and then see if the error is fixed.
If turning off your firewall works in resolving the error, you can be sure that it was the main culprit. So, in that case, you can allow the Outlook application through your firewall to permanently fix the error without keeping your firewall protection turned off. Here are the steps to do that:
- First, open the Settings app using the Windows key + I hotkey and go to the Privacy & Security tab.
- Now, click on the Windows Security > Firewall & network protection option.
- In the opened window, tap on the Allow an app through firewall option.
- Next, press the Change settings button and then tick the checkbox associated with Microsoft Office Outlook. If it is not listed, tap on the Allow another app button and browse and select the main executable of Outlook.
- When done, tick the Private and Public boxes associated with the Outlook app and press the OK button to save changes.
You can now open Outlook and check if the error code 0x800CCC0D is resolved.
3] Repair your Outlook profile
If you have ruled out the possibility of internet connectivity and firewall issues, it might be the case that your Outlook profile is corrupted which is causing the error. Hence, if the scenario is applicable, you can repair your Outlook profile using its built-in Outlook Inbox Repair Tool (ScanPST.exe). Here’s how you can use this tool:
First, open the File Explorer using Win+E and then locate the ScanPST.exe file inside the directory where Outlook is installed. You are most likely to find this file at one of the below locations:
C:\Program Files\Microsoft Office\OfficeXX\ C:\Program Files\Microsoft Office\root\Office16
The above location may vary depending on the Office version you are using.
Now, run the ScanPST.exe file by double-clicking it, and then click on the Browse button to select the source PST file. Next, press the Start button and let it analyze the file.
After that, tick the Make backup of scanned file before repairing checkbox and then hit the Repair button to start fixing the PST file.
Once the repair is complete, you can reopen Outlook and check if the error is fixed or not.
4] Check and fix your Outlook settings
Your Outlook account settings could be the reason which is triggering error code 0x800CCC0D. So, check and fix your Outlook configurations and then see if the error is fixed.
To do that, open Outlook and click on the File > Info > Account Settings drop-down option > Account Settings option. Now, choose the mailbox name and then tap on the Change button.
In the appeared prompt, click on the More Settings button. After that, move to the Outgoing Server tab and tick the option called My Outgoing server (SMTP) which requires authentication. And, ensure that a valid connection mode is configured.
After that, go to the Advanced tab and check SMTP and POP3 connections’ port numbers and verify the encryption connection of SSL and TLS types.
Once done, check if the error is fixed.
5] Fix Outlook PST files using a third-party tool
How do I fix error 0x800CCC78 in Outlook?
To fix the error code 0x800CCC78 in Outlook, you can try repairing the PST file using the ScanPST.exe tool or a third-party PST repair software. Apart from that, make sure you have correctly configured SMTP Server. You can also try changing your port number to 587 and see if the error is fixed.
What is error 0x800CCC0E in Outlook?
The error code 0x800CCC0E in Outlook is triggered while sending or receiving email messages. When it occurs, you get an error message saying “Outlook cannot download folder Inbox from the IMAP email server.” If you are encountering this error, you can check and verify the server requirements in your settings to fix this error. Besides that, you can remove duplicate accounts, repair Outlook, or reinstall the Outlook app to fix this error.