Users have been reporting encountering error 0x80070013 while performing various operations on a Windows 10 computers. It includes System Restore, Windows Backup or Windows Updates. The error says,
Fix Windows Update Error 0x80070013
For Windows Updates the error states:
There were some problems installing updates, but we’ll try again later. If you keep seeing this and want to search the web or contact the support for information, this may help: (0x80070013).
1] Reset Windows Update components
You need to delete the contents of the SoftwareDistribution folder & reset the Catroot2 folder.
2] Use Windows Update troubleshooter
Run Windows Update Troubleshooter. You can also try to run Microsoft’s Online Windows Update Troubleshooter and check if that is any help in fixing any of your issues.
Fix System Restore Error 0x80070013
For System Restore the error states:
System Restore did not complete successfully. Your computer’s system files and settings were not changed.
Details: System Restore failed while scanning the file system on the drive <Partition Letter>
The drive might be corrupt. You might want to retry System Restore after running chkdsk /R on this disk.
An unspecified error occurred during System Restore. (0x80070013)
You can try System Restore again and choose a different restore point. If you continue to see this error, you can try an advanced recovery method.
1] Use System File Checker and DISM
Run CMD as Administrator and then execute the following command to run System File Checker:
sfc /scannow
Restart your system after the scan is completed.
You can also use our freeware FixWin to Run the System File Checker utility with a click.
Now, in order to fix Windows Update files using DISM, open Command Prompt (Admin) and enter the following three commands sequentially and one by one and hit Enter:
Dism /Online /Cleanup-Image /CheckHealth Dism /Online /Cleanup-Image /ScanHealth Dism /Online /Cleanup-Image /RestoreHealth
Let these DISM commands run and once done, restart your computer and try again.
2] Using CHKDSK
We will use the command line version of ChkDsk to get more done. Run Command Prompt as Administrator and execute the following command:
chkdsk <Drive Letter>: /f /r /x /b
It will either start checking for errors and fixing them, or it will show up a message saying – Chkdsk cannot run because the volume is in use by another process, Would you like the schedule this volume to be checked the next time the system restarts? (Y/N)
Hit Y for scheduling the Disk Check the next time the system restarts.
Fix Windows Backup Error 0x80070013
For Windows Backup the error states:
Check your backup, Windows Backup failed while trying to read from this shadow copy on one of the volumes being backed up. Please check in the event logs for any relevant errors.
The backup failed, The media is write protected (0x80070013).
1] Check the status of Windows Backup Service
Type, services.msc in the Start search box and hit Enter to open the Windows Services Manager.
Locate Windows Backup Service, and then double-click on it to open its Properties box.
If its Startup Type is set to Disabled, change it to Manual. This Service is required as it provides backup and restores capabilities.
Click Apply and then reboot your computer for the changes to take effect, and then see if this has helped make the error go away.
2] Check the disk for errors and bad sectors
Sometimes disk errors may also cause Windows 10 backup to fail. Hence, checking the disks for errors and bad sectors can help. For this, you have to use the ChkDsk /r parameter. The /r parameter repairs not only the errors but also the bad sectors on the selected disk.
chkdsk /r X:
Replace the letter X in the above command with your drive letter.
By using this command, you can check all the disks one by one. You will get the following message if the disk is currently in use, which most probably happens when a user scans the C drive.
Chkdsk cannot run because the volume is in use by another process. Would you like to schedule this volume to be checked the next time the system restarts? (Y/N).
On getting this message, simply type Y and press Enter. Your computer will automatically scan the disk with the ChkDsk utility on the next restart.
Did that help you in fixing your issues?
