As per some reports. when trying to update Windows 11/10 operating system, Windows 11/10 shows error code 0x80004002. In this post, we will discuss this issue and see what you can do if you ever encounter a 0x80004002 Windows Update Error Code. The following is the exact error message users see.
There were problems downloading some updates, but we’ll try again later. If you keep seeing this, try searching the web or contacting support for help. This error code might help: (0x80004002)
0x80004002 -2147467262 E_NOINTERFACE No such interface supported
What causes Windows Update Error Code 0x80004002?
Windows Update Error Code 0x80004002 is usually caused when the Wups2.dll file gets missing. This is a Windows Update file that can be retrieved by repairing system files, we are going to see how to do the same after this. There are some other solutions and workarounds that we have mentioned after this that you can try.
Fix Windows Update Error Code 0x80004002
If you encounter a 0x80004002 Windows Update Error Code, try the following solutions and suggestions to resolve the issue.
- Run Windows Update Troubleshooter
- Rename the Software Distribution folder and Catroot 2 folder
- Reset Windows Update Components
- Make sure that Windows Update related Services are running
- FUse DISM to fix corrupted Windows Update files.
Let us talk about them in detail.
1] Run Windows Update Troubleshooter
First of all, we will try to run the Windows Update troubleshooter, which is a built-in utility capable of scanning and repairing Windows Update. So, since you are unable to update Windows, this tool should be able to know why this is happening and give you an option to fix it.
To run the troubleshooter, follow the prescribed steps.
- Open Settings.
- Go to System > Troubleshoot.
- Click on Other troubleshooters.
- Finally, click on the Run button associated with the Windows Update option.
- Launch Settings by Win + I.
- Click on Windows & Update > Troubleshoot > Additional troubleshooter.
- Select Windows Update and click on the Run this troubleshooter option.
Hopefully, this will do the trick for you.
2] Rename SoftwareDistribution and Catroot 2 folders
You may see the error code in question if some of your Windows Update files are corrupted. These corrupted files can serious trouble for you and stop your system from fetching the Windows Update. In order to resolve it, we are going to clear SoftwareDistribution and Catroot 2 folders. These folders contain information about Windows Updates and are likely to get corrupted. But first of all, open Command Prompt and execute the following commands.
net stop wuauserv net stop cryptSvc net stop bits net stop msiserver
ren %systemroot%\System32\Catroot2 Catroot2.old ren %systemroot%\SoftwareDistribution SoftwareDistribution.old
Finally, run the following commands to start the services we stopped earlier.
net start wuauserv net start cryptSvc net start bits net start msiserver
You can now check for updates and see if your issue is resolved.
3] Reset Windows Update Components
Here is the summary of all the steps you need to take to reset Windows Update Components to defaults in Windows 11/10:
- Stop Windows Update Services
- Delete the qmgr*.dat files.
- Flush the SoftwareDistribution and catroot2 folders
- Reset the BITS service and the Windows Update service to the default security descriptor
- Re-register the BITS files and the Windows Update related DLL files
- Delete incorrect Registry values
- Reset Winsock
- Restart Windows Update Services.
TIP: Reset Windows Update Tool will restore settings & components to default automatically.
4] Make sure that Windows Update related Services are running
The default configuration on a standalone Windows 11/10 PC is as follows:
- Windows Update Service – Manual (Triggered)
- Windows Update Medic Services – Manual
- Cryptographic Services – Automatic
- Background Intelligent Transfer Service – Manual
- DCOM Server Process Launcher – Automatic
- RPC Endpoint Mapper – Automatic
- Windows Installer – Manual.
This will ensure that the required Services are available.
5] Use DISM to fix corrupted Windows Update files
If your Windows Update client is already broken, you can use a running Windows installation as the repair source or use a Windows side-by-side folder from a network share, as the source of the files. You will be required to run the following command instead:
DISM.exe /Online /Cleanup-Image /RestoreHealth /Source:C:\RepairSource\Windows /LimitAccess
Here you have to replace the C:\RepairSource\Windows placeholder with the location of your repair source.
This post will show you how to fix corrupted Windows Update system files using DISM Tool.
We hope that you can resolve the issue using the solutions mentioned in this post.
How do I fix Windows Update Service error?
If you receive a Windows Update Service error, first of all, open Services and make sure that the Windows Update Service is running. If the service is running and you continue receiving the error, run the Windows Update troubleshooter to scan and repair the issue. Other than that, you can try the solutions mentioned in this post and see if that helps.
What is error code 0xC1900101?
Error Code 0xC1900101 is a Windows Update error, it occurs when Windows isn’t able to update to the latest version, so, it rollbacks the OS to the previous version. It is usually caused due to lack of storage, but there are also some factors. We recommend you check our post on how to resolve Windows Update Error Code 0xC1900101.