Google Chrome is no doubt the most popular browser in the market. The browser is nearly perfect and rarely faces problems. However, users have reported an error with the error code ERR_SSL_BAD_RECORD_MAC_ALERT while using Google Chrome. The resolutions have been explained in this article.
Fix ERR_SSL_BAD_RECORD_MAC_ALERT Chrome error
The Chrome error ERR_SSL_BAD_RECORD_MAC_ALERT is caused due to the overprotective nature of the browser, network, or router. The error could also be caused by external cyber-attacks. If you encounter the issue in discussion, then try the following solutions sequentially to fix it:
- Turn off Stream Detect in Killer Control Center
- Update Google Chrome
- Temporarily disable the security software products
- Correct the system date and time
- Ensure that Windows Time Service is set to Manual (Triggered)
- Change the router’s settings.
The webpage might be temporarily down or it may have moved permanently to a new web address
1] Turn off Stream Detect in Killer Control Center
If you use Killer Control Center software, you may want to turn off Stream Detect and see if that helps.
2] Update Google Chrome
The most probable cause behind the issue is an obsolete browser. Firstly, an obsolete browser will not have the necessary security updates. Secondly, the browser might not recognize website certificates, thus causing the error in discussion. So, before anything else, we suggest you update Google Chrome.
3] Temporarily disable the security software products
Many third-party security software products are over-protective. To isolate this cause, disable the third-party security software products temporarily. If this solves the problem in the discussion, you should consider adding the problematic websites to the trusted list.
If possible, see if you can stop the anti-virus scanning of encrypted connections. You will probably see this switch in the Web Protection settings section of your security software.
4] Correct the system date and time
If the date is incorrect, then it is quite possible that your computer will fail to recognize the certificates associated with the websites. In this case, the error in the discussion may occur. To fix the same, you can correct the date and time on your system. The procedure is as follows.
- Connect your system to the internet (which is anyway needed to access the website/s).
- Right-click on the Start button and select Settings from the list.
- Go to the Time & language tab on the list on the left-hand side.
- In the right pane, select Date and Time.
- Choose the correct time zone and click on Sync now.
This will fix the time on your Windows system.
5] Ensure that Windows Time Service is set to Manual (Triggered)
It is advisable to ensure that the Windows Time service to Manual (Triggered), which is the default Windows setting for this service.
- Press Win+R to open the Run window.
- In the Run window, type the command service.msc. Hit Enter to open the Service Manager window.
- In the Service manager window, scroll down to the Windows Time service.
- Double-click on the service to open its properties.
- Change the Startup type to Manual (Triggered).
- Click on Apply and then on OK to save the settings.
Click on the Start button to start the Service manually, if required.
Related: Windows Time Service is not working
6] Change the router’s settings
You can change the router’s MTU to 1400 to fix the issue. This setting is to be changed from the router’s login page. Please contact your router manufacturer for the same. The setting is present in the WAN section of the router’s interface.
How do you restart Google Chrome?
You may want to restart Google Chrome after a lot of actions. While most users would simply close the Google Chrome browser and open it again, the correct procedure is different. Open the address chrome://restart on the browser window. This way, you won’t even lose the tabs.
What causes Google Chrome to crash?
Google Chrome can crash if you open a problematic website or run a difficult process on the browser. Furthermore, bad cache and cookies, malware can also cause the Google Chrome browser to crash. Low RAM could also be a cause.