Fix: Error Code 0xc00d11cd, 0x8000ffff; Can’t Play Music In Windows 8 Music App

Music app is one of the leading Windows 8 native app that users prefer nowadays. However there may be a situation¬†when may find that you just can’t play music on the app. This could be due to corruption in registry settings. Today. I’ll discuss such an error and will provide you the way to fix it.

Fix Error 0x8000ffff Windows 8 Music App Fix: Error Code 0xc00d11cd, 0x8000ffff; Cant Play Music In Windows 8 Music App

Windows 8 App Error Code 0xc00d11cd (0x8000ffff)

As you can see in the above image, there is an issue and Windows simply “Can’t play”. If you’re getting this error on Surface tablet using Windows RT, then restarting the tablet could fix it. In case you’re using Windows 8 on desktop then I suggest you to try following steps mentioned below:

1. Press Windows Key + R combination, type put Regedt32.exe in Run dialog box and hit Enter to open the Registry Editor.

2. Navigate to following registry location:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Audio

Fix Error 0x8000ffff Windows 8 Music App 1 Fix: Error Code 0xc00d11cd, 0x8000ffff; Cant Play Music In Windows 8 Music App

3. In the right pane of this location, you’ll find a DWORD named DisableProtectedAudioDG. Since you’re facing the issue, the DWORD will have Value data equals to 1. Double click on it to modify:

Fix Error 0x8000ffff Windows 8 Music App 2 Fix: Error Code 0xc00d11cd, 0x8000ffff; Cant Play Music In Windows 8 Music App

4. In the above window, input the Value data equals to 1. Click OK. That’s it!

NOTE : In case you don’t have the DWORD in the registry location, you can create it using Right click -> New -> DWORD Value. After creating it, it will have have default Value data equals to 0 which will work great and fix the issue automatically.

Hope you find the article useful.

Posted by on , in Category Windows with Tags
An Electrical Engineer by profession, Kapil is a Microsoft MVP in Windows - Consumer and a Microsoft Content Creator. He recommends that you create a system restore point first before tweaking the registry.
  • Benjamin

    I cannot find the audio tab in my computer

  • Anonymous

    It dosen’t work i restarted the program 2x yet no changes I followed what you said when creating the registry, I need help cause I’ve had this problem for a few months now.

  • http://www.kapilarya.com/ Kapil Arya

    ^^ The key must exist, recheck HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionAudio.

  • nele

    there is no: DisableProtectedAudioDG

  • http://www.kapilarya.com/ Kapil Arya

    ^^ If it is not there, you can create this DWORD using Right click -> New -> DWORD Value.

  • Sabrina

    I tried all of the steps given and it is still not working for me. what is something else that I can try to get my music?? this computer is sooo confusing lol. thanks

  • http://www.kapilarya.com/ Kapil Arya

    ^^ You can also try re-installing the app and see if that helps.

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