Windows Image Acquisition is the driver model which is responsible for communication between the system and graphics hardware. At times it causes high Disk & CPU usage in Windows 10 systems, thereby slowing it down. This post will help you address this problem.
Windows Image Acquisition High CPU & Disk usage
The reason behind the issue could either be a problem with the hardware or the drivers. If you face issues with the WIA process, here is what you can do to resolve the issue:
- Restart Windows Image Acquisition service
- Run SFC scan
- Disconnect & reconnect imaging hardware, and update or reinstall its drivers
- Update the Graphics Drivers.
1] Restart Windows Image Acquisition Service
Open the Service Manager and locate the Windows Image Acquisition Service.
If the service Status is blank, right-click on it and select Start. If the service Status is Running, right-click on it and select Restart.
Check if this makes the problem go away.
2] Run SFC Scan
3] Disconnect & reconnect imaging hardware, and update or reinstall its drivers
It might be probable that the hardware calling upon the Windows Image Acquisition service is problematic. In such a case, we could try to disconnect and reconnect your imaging hardware like printers, scanners, cameras. You could also update or reinstall its drivers.
Boot in Clean Boot State, and you could find the problematic hardware by hit and trial method, and it could be tested with another system. If the hardware works fine with other computers, try updating its drivers by downloading them from the manufacturer’s website.
You should also ensure that all your device drivers are updated to their latest versions.
4] Update the Graphics drivers
If updating the drivers of the potentially problematic hardware didn’t work, you could consider updating the Graphics Drivers of the system.
Type devmgmt.msc in search box and press Enter to open the Device Manager.
Expand the list for Display Adapters. Right-click on each driver one by one and select Update driver.
Restart the system.
Let us know if anything here helped you fix the high Disk & CPU usage issue.