If your Windows 10 PC doesn’t recognize your Android mobile phone even after connecting it with a USB cable, here are some troubleshooting tips that will help you. There can ve several reasons why an Android user may not be able to access the phone data on a Windows 10 computer. Let us explore some causes and solutions so that you can fix the issue quickly.
There are several ways to transfer files from Android to Windows and vice versa. However, the USB cable method is probably the fastest and most efficient way for any user. The problem starts when people do not see their mobile in This PC of File Explorer.
The root causes why your Windows 10 doesn’t recognize Android mobile-
- You haven’t changed the connection type from Charging only to file transfer or something else.
- The USB cable is damaged.
- The USB port of your computer is not working.
- Your PC has some driver related issues.
Windows 10 doesn’t recognize Android phone
If Windows 10 won’t recognize your Android phone, follow these steps-
- Check the connection type
- Change USB cable and port
- Uninstall device from Device Manager
- Install MTP USB Device driver.
1] Check the connection type
When you connect your phone to your computer, it doesn’t allow you to access all files, by default. It happens because a change is due to your Android mobile. The default setting is set as Charging only, which does what it defines. In other words, if you connect your phone to your computer with a USB cable, it charges your device instead of showing files.
Therefore, you need to unlock your phone, find the respective icon in the status bar, and select the File Transfer option. For your information, this specific setting name can be different on your mobile.
2] Check the USB cable and port
As you are using a USB cable and two USB ports, it is recommended to ensure that they are working without any flaw. If any of them has any problem, there is a high chance of getting such an issue. You will do these-
- Use the USB cable with another mobile to check if it is working or not.
- Change the USB port of your computer to ensure that the USB port doesn’t have any issue.
- Try to recharge your mobile with the same USB cable so that you can know that the MicroUSB or Type-C port is working fine.
3] Uninstall device from Device Manager
If your PC is not showing your Android mobile even after choosing the File Transfer option, it is time to uninstall the device from your computer. In other terms, it resets everything related to the device so that your computer deletes all existing cache and identifies the device again.
To get started, you need to open the Device Manager. It is possible to do that using the Taskbar search box, or you can press Win+X to find the Device Manager option. After opening the Device Manager, connect your phone to your computer and select the File Transfer option, as mentioned in the first solution.
Now, expand the Portable Devices option, right-click on your device name, and select Uninstall device option.
Following that, it asks you to confirm the change. You can do that by clicking the Uninstall button.
Now, reconnect your device with the USB cable and check if it shows in File Explorer or not.
4] Install MTP USB Device driver
To do it, open the Device Manager first. For that, press the Win+X, and select Device Manager from the list. Now, right-click on your device and select the Update driver option.
Then, click on Browse my computer for drivers and Let me pick from a list of available drivers on my computer options. After choosing them, make sure that the MTP USB Device option is selected. If so, click the Next button to start the installation process.
Once it is done, open File Explorer to find your device.
Let us know if this helped.