While opening an Excel spreadsheet in OneDrive, if you confront an error message saying We ran into a problem completing your request, here is how you can fix it using these solutions. As there could be various reasons why you might encounter this error, we have compiled some of the most common reasons and solutions to help resolve the problem.
The entire error message says something like this:
We’re sorry. We ran into a problem completing your request.
Please try that again in a few minutes.
We ran into a problem completing your request Excel Online error
To fix the We ran into a problem completing your request error in Excel Online, follow these solutions:
- Check if the file has been deleted
- Verify the file upload or re-upload
- Try a different browser
- Disable browser extensions
To learn more about these solutions, continue reading.
1] Check if the file has been deleted
Let’s assume that you are trying to open a file that you have mistakenly deleted from the OneDrive desktop app. In that case, there is a high likelihood of encountering the error above when opening the file. In that case, you need to re-upload the file.
2] Verify the file upload or re-upload
At times, a file may get corrupted during uploading. If so, there is a chance of getting this problem even though it is visible in OneDrive. In that case, you need to delete the file from OneDrive and upload it again.
3] Try a different browser
There could be times when you might find this error due to an outdated browser. It is suggested to use any of the following browsers:
- Microsoft Edge
- Google Chrome
- Mozilla Firefox
- Brave browser
If you experience any issues while using the Firefox browser, it is recommended to try a Chromium-based browser.
4] Disable browser extensions
As this problem may arise due to the browser, it is suggested to use it without any extensions or add-ons. To disable all extensions in the Google Chrome browser, do the following:
- Open the Chrome browser and click on the three-dotted icon.
- Select Extensions > Manage Extensions.
Now, toggle the respective buttons to turn them OFF. Following that, try opening the same file.
If you use the Microsoft Edge browser, the following steps would do the job:
- Open the Edge browser and click on the three-dotted icon.
- Select Extensions > Manage extensions.
Like Chrome, toggle the corresponding buttons to turn each of them OFF.
Once you do that, try opening the file now. If you can open it, try enabling one extension at a time and check which one is causing the issues.
Read: We’re having trouble connecting to the server Excel error
Why does my Microsoft Teams keep saying we ran into a problem?
In most cases, technical issues within Microsoft Teams cause this problem. Apart from that, you should check whether your internet connection is working fine or not. On the other hand, make sure that there are no credential-related issues with your user account.
How do I get rid of the error warning in Excel?
Before fixing the error, you need to identify it first. In most cases, you can get to know the error by clicking on the respective cell. Following that, you can rectify the error accordingly.
