Some PC users are reporting they encounter the error message This tool can’t upgrade your PC when attempting to upgrade to the latest version of Windows 10 using the Media Creation Tool. It should be noted that Windows 10 Enterprise edition users are most likely to encounter this error – by default, the Media Creation Tool can only download the ISO for upgrading Windows 10 Home and Pro, Consumer editions. This post presents a quick and effective solution to this issue.
When you encounter this issue, you’ll receive the following full error message;
This tool can’t upgrade your PC
The language or edition of the version of Windows currently installed on your PC isn’t supported by this tool.
Basically, when you encounter this error, you won’t be able to proceed with the Windows 10 upgrade install. Nevertheless, if you want to resolve this issue, you can continue to the section below for potential fixes.
This tool can’t upgrade your PC
If you’re faced with this Media Creation Tool (MCT) error, you can try our recommended solutions below to resolve the issue.
- Verify system specifications requirement
- Upgrade Windows 10 using a USB flash drive
- Upgrade Windows 10 using an ISO file
- Upgrade Windows 10 Enterprise using Media Creation Tool
Let’s take a look at the description of the process involved concerning each of the listed solutions.
1] Verify system specifications requirement
These are the basic requirements for installing Windows 10 on a PC. If your device does not meet these requirements, you may not have the great experience intended with Windows 10 and might want to consider purchasing a new PC.
|Processor:||1 gigahertz (GHz) or faster compatible processor or System on a Chip (SoC)|
|RAM:||1 gigabyte (GB) for 32-bit or 2 GB for 64-bit|
|Hard drive size:||32GB or larger hard disk|
|Graphics card:||Compatible with DirectX 9 or later with WDDM 1.0 driver|
|Internet Connection:||Internet connectivity is necessary to perform updates and to download and take advantage of some features. Windows 10 Pro in S mode, Windows 10 Pro Education in S mode, Windows 10 Education in S mode, and Windows 10 Enterprise in S mode require an internet connection during the initial device setup (Out of Box Experience or OOBE), as well as either a Microsoft account (MSA) or Azure Activity Directory (AAD) account. Switching a device out of Windows 10 in S mode also requires internet connectivity.|
If your system meets the minimum requirement but you’re still encountering the error, then you can try the next solution.
2] Upgrade Windows 10 using a USB flash drive
If you’re getting The language or edition of the version of Windows currently installed on your PC isn’t supported by this tool message using the MCT tool to upgrade install Windows 10, you can create a USB bootable media on the Windows 10 computer you’re trying to upgrade or another Windows 10 computer or on a Linux or Mac computer.
Once you’ve completed the steps, connect the USB flash drive to the device that you want to upgrade, and go through the installation process one more time. The process should proceed without the error prompt.
3] Upgrade Windows 10 using an ISO file
If the Media Creation Tool is the problem, or you don’t have a second PC, then you can download the Windows 10 ISO file directly from the Microsoft servers, and then use the ISO to perform the upgrade installation without encountering any errors.
4] Upgrade Windows 10 Enterprise using Media Creation Tool
For Windows 10 Enterprise edition users faced with this issue, you can work around the issue – there are command-line switches that can be used with the MCT to trigger the download of Windows 10 Enterprise ISO directly. Once you have the ISO downloaded, you can just follow the instructions in Solution 3 above to use the ISO to upgrade install Windows 10 Enterprise on your computer.
Hope you find this post helpful enough.