The Windows Update service could not be stopped

If you are trying to stop Windows Update service using Command Prompt, but you receive a message The Windows Update service could not be stopped, here is what you can do to stop the Service. This message appears only when you use the Command Prompt to stop the Windows Update service – and if CMD doesn’t have the admin privilege.  Many people are trying to disable automatic Windows 10 Update, but you cannot stop the service for some reason, then this article will help you.

The Windows Update service could not be stopped

The usual command to stop the Windows Update service using CMD is:

net stop wuauserv

But this may at times return the error message. If you cannos stop it even via the Windows Services Manager, then read on.

The Windows Update service could not be stopped

If Windows Update Service won’t stop then this post will show you how to stop this WUAUSERV service on Windows 10:

  1. Stop Windows Update service using PID
  2. Check Service dependencies.

1] Stop Windows Update service using PID

Every running process or service has a unique ID or PID. You can find it in the Task Manager and then use it to stop the service.

Open the Task Manager and go to the Services tab. Here you should find a service named wuauserv. You need to get the PID of that running service.

The Windows Update service could not be stopped

After that, open Command Prompt with administrator privilege and enter this command-

taskkill /f /pid <PID>

Do not forget to replace <PID> with original PID that you copied earlier from the Task Manager – which in our case is 6676. You should be greeted with a message like this-

SUCCESS: The process with PID 6676 has been terminated.

This means you have successfully stopped the Windows Update service.

2] Check Service dependencies

Most of the Windows Services depend on other services. Sometimes those services can cause an issue due to some internal conflict. At such times, you should check the dependencies. In this case, you need to find Dependencies of this Windows Service. If any running service is using the WU service, then you may be required to stop that service first.

Hope this helps!

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Anand Khanse is the Admin of TheWindowsClub.com, a 10-year Microsoft MVP Awardee in Windows (2006-16) & a Windows Insider MVP. Please read the entire post & the comments first, create a System Restore Point before making any changes to your system & be careful about any 3rd-party offers while installing freeware.

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